I come here every now and then and am very familiar with this restaurant but recently the business practices are very disgusting to a long time customer. I came here with a friend on an empty day and ordered a very small amount of food for the HOTPOT, not only once i went to pay was the register lady rude, but after i paid forced me to pay more saying “oh tips are actually required” right as i was about to leave through the door with no gratuity charge mentioned anywhere on the check just an optional tip. Then when i tipped charged me 3x my tip and wouldn’t budge until i told her a million times i wanted to tip lower. The whole thing they’re doing where they invent all these new rules out of thin air is ridiculous as in the last 6 months this place is unrecognizable. definitely not coming back with this horrible service
Atmosphere: 4
Food: 2
Service: 1
Gloria Pak
Amazing hotpot restaurant! Service was great and all the food orders arrived super quick. Broth flavoring was almost perfect! I ordered the spicy broth and they were really REALLY generous with the peppercorn which overpowered everything else a tiny bit. Overall a must try spot and I would come back to try out the other flavors
Atmosphere: 5
Food: 5
Service: 5
DTSHDOMM
Very bad service. They say they close at 12:30, but I went at 10:00 and they weren't serving me, saying they were closed. In short, they close at 8:00 pm. Very bad service.
Ignace Manoury
I seized the chance to eat here while in the neighborhood. Their spot maintains excellent standards. The person serving us was available but not overwhelming. Consistent quality. This restaurant earned perfect feedback.
Atmosphere: 5
Food: 4
Service: 5
Juliana C.
We dined in twice within the last month. Once as a party of 4 downstairs and as a party of 11 in a private room upstairs. Both were great experiences. The servers were very attentive and polite downstairs. Every time we picked up the menu, they were instantly by our table to see what we wanted to add. The meats and vegetables were fresh and clean. The private rooms have karaoke available.
Reade Melgar
Good falcon food. Watermelon juice very Watermelony in a great way. Made my boss sauce and cooked my foodziz in that broth.
Atmosphere: 4
Food: 4
Service: 4
Jessie Liu
Not bad I came here with my class many times and I miss those days
Atmosphere: 5
Food: 5
Service: 5
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Thank you for making our birthday celebration a delicious one! The waiters and waitresses were very professional. The first boil did take time to get up to temperature. The food was fresh. I would say by the third order you should start slowing down. The amount of food leftover just creeps up on you.... Of course if you're a teenager to late 20's, you can scarf down many more plates of meat but we found ourselves overwhelmed after the 3rd order. We will definitely be back for the next birthday!
Atmosphere: 4
Food: 4
Service: 5
Matthew Walsh
If you aren’t Chinese don’t go here ! You will be treated like a dog !! They gave us dirty plates and dirty utensils. The food wasn’t even good and the lady rushed us out rudely while we were still trying to eat. I recommend don’t come here ! Save your money and time.
Had my b-day there. 8 people. Private room. All was good. Just wish there was waiter service for each table. Not like all food goes to 1 table and I have to redistribute it after myself
Atmosphere: 5
Food: 5
Service: 4
stanley ng
All you can eat
Atmosphere: 4
Food: 4
Service: 4
Bork Man
Great place, came here with a few friends and it happened to be one of their birthdays a few days prior. They gave him his meal free despite it being two days later and I believe their policy is +- 2 or 3 days before or after your birthday, you get your meal free, though you have to come with 3 other people per one birthday person. Definitely coming back in the future for my other friends birthdays. Other than that, service was good, only thing you might want to note is that you can only send in your order once every 8 minutes though that wasn't really an issue for my group. Our waiter did ask if our birthday member wanted them to play the birthday song over on the big screen which I thought was a plus and they gave him an extra dessert which was fried sweet bread.
Atmosphere: 5
Food: 5
Service: 5
Shakhnoza Yakubjanova
The best restaurant that we went to celebrate birthday with my family. Kids friendly and delicious food. BBQ and hot pot is very delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Broth, Seafood
Albert B.
As usual great service and great food for enthusiasts.
I come here every now and then and am very familiar with this restaurant but recently the business practices are very disgusting to a long time customer. I came here with a friend on an empty day and ordered a very small amount of food for the HOTPOT, not only once i went to pay was the register lady rude, but after i paid forced me to pay more saying “oh tips are actually required” right as i was about to leave through the door with no gratuity charge mentioned anywhere on the check just an optional tip. Then when i tipped charged me 3x my tip and wouldn’t budge until i told her a million times i wanted to tip lower. The whole thing they’re doing where they invent all these new rules out of thin air is ridiculous as in the last 6 months this place is unrecognizable. definitely not coming back with this horrible service
Atmosphere: 4
Food: 2
Service: 1
Amazing hotpot restaurant! Service was great and all the food orders arrived super quick. Broth flavoring was almost perfect! I ordered the spicy broth and they were really REALLY generous with the peppercorn which overpowered everything else a tiny bit. Overall a must try spot and I would come back to try out the other flavors
Atmosphere: 5
Food: 5
Service: 5
Very bad service. They say they close at 12:30, but I went at 10:00 and they weren't serving me, saying they were closed. In short, they close at 8:00 pm. Very bad service.
I seized the chance to eat here while in the neighborhood. Their spot maintains excellent standards. The person serving us was available but not overwhelming. Consistent quality. This restaurant earned perfect feedback.
Atmosphere: 5
Food: 4
Service: 5
We dined in twice within the last month. Once as a party of 4 downstairs and as a party of 11 in a private room upstairs. Both were great experiences. The servers were very attentive and polite downstairs. Every time we picked up the menu, they were instantly by our table to see what we wanted to add. The meats and vegetables were fresh and clean. The private rooms have karaoke available.
Good falcon food. Watermelon juice very Watermelony in a great way. Made my boss sauce and cooked my foodziz in that broth.
Atmosphere: 4
Food: 4
Service: 4
Not bad I came here with my class many times and I miss those days
Atmosphere: 5
Food: 5
Service: 5
Thank you for making our birthday celebration a delicious one! The waiters and waitresses were very professional. The first boil did take time to get up to temperature. The food was fresh. I would say by the third order you should start slowing down. The amount of food leftover just creeps up on you.... Of course if you're a teenager to late 20's, you can scarf down many more plates of meat but we found ourselves overwhelmed after the 3rd order. We will definitely be back for the next birthday!
Atmosphere: 4
Food: 4
Service: 5
If you aren’t Chinese don’t go here ! You will be treated like a dog !! They gave us dirty plates and dirty utensils. The food wasn’t even good and the lady rushed us out rudely while we were still trying to eat. I recommend don’t come here ! Save your money and time.
Atmosphere: 4
Food: 2
Service: 1
A place that truly understands hospitality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had my b-day there. 8 people. Private room. All was good. Just wish there was waiter service for each table. Not like all food goes to 1 table and I have to redistribute it after myself
Atmosphere: 5
Food: 5
Service: 4
All you can eat
Atmosphere: 4
Food: 4
Service: 4
Great place, came here with a few friends and it happened to be one of their birthdays a few days prior. They gave him his meal free despite it being two days later and I believe their policy is +- 2 or 3 days before or after your birthday, you get your meal free, though you have to come with 3 other people per one birthday person. Definitely coming back in the future for my other friends birthdays. Other than that, service was good, only thing you might want to note is that you can only send in your order once every 8 minutes though that wasn't really an issue for my group. Our waiter did ask if our birthday member wanted them to play the birthday song over on the big screen which I thought was a plus and they gave him an extra dessert which was fried sweet bread.
Atmosphere: 5
Food: 5
Service: 5
The best restaurant that we went to celebrate birthday with my family. Kids friendly and delicious food. BBQ and hot pot is very delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Broth, Seafood
As usual great service and great food for enthusiasts.
Atmosphere: 5
Food: 5
Service: 5
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