Level Restaurant & Bar

I like the place it self but the workers , service is bad. They try to take money from u and lots of expected charges. We pay deposit for the show Any there still pay again for the same shows upon arriving for the show which wasn't explained . I didn't mind paying for the shows but we were place way in the back with no view which was Horrible. For the money u spend the music suck lol . I will not be returning.

Level Restaurant and Bar exceeded our expectations.
Beautiful atmosphere, excellent service, delicious food, and outstanding cocktails. Everything was perfectly balanced and thoughtfully done. We truly enjoyed our evening and would absolutely come back 🥂✨

Atmosphere: 5

Food: 5

Service: 5

Level Restaurant and Bar is an absolute gem. The atmosphere is stylish, sophisticated, and thoughtfully designed — vibrant yet very comfortable. The service was outstanding: attentive, professional, and genuinely welcoming without being intrusive. The food was excellent — beautifully presented, fresh, and full of flavor. And the cocktails were exceptional: creative, well-balanced, and perfectly crafted. We truly enjoyed our evening and left with wonderful impressions. Highly recommended for a special night out, a celebration, or simply a great dining experience 🥂✨

$47 for 2 drinks, cheap wine🤔

They include gratuity, don't tell you about it and then on the customer's bill they leave gratuity empty so that you add another 20%. So the bill would end up being 40% of gratuity. The place is beautiful, but you all get scammed in there.

Atmosphere: 5

Service: 5

Perfect spot for a nice evening out

Atmosphere: 5

Food: 4

Service: 4

amazing customer service(by our waitress) but the portions were a bit small for the prices. Bartenders were not that friendly but the show made up for it. The people that came more in the evening felt very entitled which was a bit off putting to say the least. I wouldn't go back there unless it was for a specific party or invite.

Atmosphere: 4

Food: 3

Service: 4

The food is ok the service and atmosphere is amazing I went there on a Sunday night the live ban was amazing but there were a family table with young kids and there were too loud plus it was after 9pm management must set rules, the food was ok

Atmosphere: 5

Food: 3

Service: 5

Don't be fooled by the name, this is not a Level, it's LOW level. The staff is arrogant and unfriendly. charge $50 just to sit at the bar, and then inform you casually they don't take American Express. This heavy push for cash payments feels shady. Far below the standard for a place trying to present itself as upscale

👍👍

Atmosphere: 5

Food: 5

Service: 5

Honest review. We came to celebrate a friend's birthday. The food was served cold and didn't taste as good (at least) as advertised. Our server was pretty annoying and pushy. He was bringing drinks to the table before we even asked. I guess he was behaving as a sales person vs a server. I had a non-alcoholic cocktail and it tasted awful. I did two sips and that's was it. My friends were ok with what they ordered though. Sushi rolls... honestly, Nagoya on Kings Highway is much better. Serving boards are made of cheep material and do not fit on the table, they're too long with a few pieces of cheese variety and cold cuts. The show was decent but they add $25 extra per person to the bill. They actually charge extras for everything. The music was fine. There's also a small dance space. But there were too many drunks. Will not come back and definitely do not recommend this place. The vibe is so weird, like an old-fashioned restaurant from 90-s or early 2000s.

Atmosphere: 3

Food: 2

Service: 3

The place is great! If you drop your money, the bartenders and waiters will let you know! The atmosphere in this nightclub is excellent! Anyone who wants to let loose can come here and enjoy the evening! The staff there are responsive and excellent!

Atmosphere: 5

Food: 5

Service: 5

Great experience overall! The food was delicious and well-presented, the service was attentive and friendly, and the atmosphere was stylish yet comfortable. A perfect spot for a relaxed meal or a night out. Would definitely come back.

Atmosphere: 5

Food: 5

Service: 5

The food was good and drinks also I got a passion fruit margarita went on a Thursday night to celebrate a birthday there was live entertain it was fun l.

Atmosphere: 5

Food: 5

Service: 4

This is in response to the negative 3 reviews below from 12/14 by the women complaining about Jazz--

I was present during this incident and feel it’s important to share what I personally witnessed. The staff and manager handled the situation with professionalism and respect throughout.
The jazz performance was cancelled due to circumstances beyond the venue’s control, as the lead singer was unwell. This was calmly and kindly explained by the manager. Unfortunately, the customers who posted this review responded in a very rude and aggressive manner. They became verbally abusive, used inappropriate language, and attempted to leave without paying their bill.
The manager remained composed, respectful, and patient despite the hostility directed toward them. At no point was the staff unprofessional. On the contrary, they showed remarkable restraint and integrity.
I would hate for this review to deter anyone from visiting. The atmosphere, food, and staff at this venue are consistently excellent, and this was clearly an isolated incident involving unreasonable behavior from the reviewers—not a reflection of the business.

Atmosphere: 5

Food: 5

Service: 5

⸻

We visited this venue on December 14 and reserved a table in advance specifically to attend a live jazz evening. During the reservation process, we clearly asked whether there would be live jazz music, and we were explicitly told yes, jazz would be playing. Jazz was also advertised on the venue’s poster.

However, no one informed us upon arrival that there would be no jazz that evening. We only found out after nearly two hours of sitting at the table and waiting for the music to start, and only after we asked for the administrator to come over and explain the situation. Until that moment, we had every reason to believe the jazz performance would still happen.

When the administrator finally spoke to us, he stated that there would be no jazz, repeatedly saying “jazz is at home,” without providing any clear explanation. Had we been informed in advance, at the entrance, or immediately after being seated, we would have chosen another venue or gone to a proper jazz club downtown. We came here exclusively for jazz, not just for food.

It is also important to note that if we had known there would be no jazz, we would not have ordered any food or alcohol. These orders were made out of obligation, as we were already seated and expected to order something. Dining was never our goal — live jazz music was.

When we asked what the venue could offer to resolve or compensate for the situation, the administrator stated that he would offer nothing. His manner was rude and dismissive. Additionally, the cloakroom attendant was unnecessarily rude, which further contributed to the negative experience.

We ultimately decided to leave the venue, as the event we came for never took place, despite being confirmed during reservation and advertised. The level of service and communication was extremely disappointing

Service: 1