This place needs more staff! We came in a Sunday, it was busy, there was only one server for the whole place. We weren’t really checked on, but the food was yummy. Also be prepared if you go here to be sitting on a picnic bench with no back support.
Leah
Several members of my party and I had the worst food poisoning from the oysters here. Based on past reviews this is a recurring experience.
Nicole DeLucia
Just left after having dinner . Service was terrible . We waited 10 min before our server came up to our table , I had to ask about missing orders repeatedly, and ended up walking up to the bar myself to get items that was supposed to be served to us . Mind you the restaurant was empty. The bar tender was a sweetheart , but our waitress couldn’t be bothered. Food was also just ok . And the bench seating is not ideal for this slow of service . Our backs were killing us at the end of the meal . Would not return again .
Atmosphere: 2
Food: 2
Service: 1
Lib A
The food and atmosphere here are fantastic—seriously, 10/10 oysters, drinks, and burgers. The quality was outstanding, and we were really excited to enjoy a great night out. Unfortunately, the service didn’t come close to matching the food.
Our group of 7 was essentially *cut off* from ordering more oysters and burgers because it was “too hard on the kitchen,” despite there being only four tables in the entire restaurant. We had been ordering oysters (24 at a time) over the course of an hour and a half, totaling 72—a completely reasonable amount for a party of our size. If there’s a limit on how much food can be ordered, that should be communicated upfront, not imposed arbitrarily when the waitress starts getting annoyed. They also were “out” of everything else we wanted to order such as Mediterranean nachos or the daily sandwich.
It’s such a shame because the food and setting were incredible, but the service and communication could be improved upon. It’s been a long time I’ve experienced attitude from a waitress. She refused to speak to us after her comment about not ordering more food and did not visit the table to say goodbye or check in after that.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Burger
John Mudgett
Great happy hour with oysters, fries, and burgers. Service lacks sometimes.
Christopher Choi
My partner and I really wanted to try this place, as the food looked delicious, but we never got to because of the horrible service.
I've been working in the industry for 10+ years so I have a lot of patience and understanding towards my fellow brethren, but the staff at lighthouse BK dropped the ball tonight on multiple occasions.
We came at 4:20 and got sat quickly as the restaurant was not too busy, but we were not given the menu nor any water. Whatever, we pulled up the menu on our phones.
The issue started when another party walks in 5 minutes after us; at this point we still haven't been acknowledged after being sat and still don't have menus or water. The same girl proceeds to seat the new party at a table right behind ours, so I see everything happening in real time, and gives them menus and water right away... She finally come to our table and drops off menus and water. I ask her a quick question about the HH while I have her attention. She leaves and I'm thinking she's gonna take our order soon. Nope. She goes to the party she sat after us and takes their order...how does that make any sense? It's not like it was a different server who might've not known who got sat first. It was the exact same person who sat both of our tables.
At this point I'm irritated, but still trying to be understanding. The last straw was when the girl finishes taking the other party's order, she looks at us, and then continues to walk past us. Then she goes and pays out another table and starts clearing their plates while they get up to leave, all the while we have been patiently waiting for 20 minutes. So we just decide to leave.
The final straw was when on the way out I bump into another server, blond girl with tats, and let her know we're leaving because of the complete lack of service for 20 minutes. She proceeds to give me a sarcastic smile and says "okay thanks, have a nice day".
It's one thing to give bad service, it's another to not give a damn about it and dismiss your guests. It's been a while since I've experienced such a genuine lack of hospitality. Do better.
Atmosphere: 2
Food: 1
Service: 1
Dasha Iarotskaia
Never got to try this place out because we were sitting for 20 min and no one came to take our order
Service: 1
Sofia Ikram
Decent food in a cozy atmosphere. $4 for iced coffee- totally watered down. Too much ice in a small skinny glass.
Recommended dishes: Grass Fed Dry Aged Cheeseburger, Oysters on the Half Shell, Ceviche, Shakshuka, Pickle Plate, Steak, Pita, Burger
heera han
First of all, they have the most welcoming vibes and the staffs are sooooo friendly! The burrata, beef tartare, and chicken shawarma are MUST!! Esp the chicken shawarma was so juicy and tender I could have that dish every day. Definitely coming back with more friends so that we can order everything on the menu ?
Atmosphere: 5
Food: 5
Service: 5
L H
The food here is life altering. The service is amazing and the atmosphere is laid back and friendly. Some STAND out dishes that are must try. The Labne. I mean WHAT?!? It’s a yogurt dip that has this unbelievable smoked aspect to it. INCREDIBLE. The Ceviche is so fresh and perfectly prepared. We also ordered the big salad, hummus, shawarma and burrata not one thing was a miss. Everything was taken to go and was still unreal. Magical experience will be back OFTEN. HIGHLY RECOMMEND
Parking: We found a spot on the block
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oysters on the Half Shell, Ceviche, Big Salad, Fish, PA Pie, Whipped Feta
Misha Samofalov
Such a nice place. All 5 stars, atmosphere, friendly smiling staff, best fresh oysters (first oysters we really enjoyed in NY). Steak tartare ?.
Atmosphere: 5
Food: 5
Service: 5
chris page
Went with a group of 9 and did the prix fixe menu, drinks and atmosphere is great but the space was a cramped for our numbers and the food quantity/portions were a little off for a party our size leaving many people unable to try certain dishes. We still left full and happy and would go back!
This place needs more staff! We came in a Sunday, it was busy, there was only one server for the whole place. We weren’t really checked on, but the food was yummy. Also be prepared if you go here to be sitting on a picnic bench with no back support.
Several members of my party and I had the worst food poisoning from the oysters here. Based on past reviews this is a recurring experience.
Just left after having dinner . Service was terrible . We waited 10 min before our server came up to our table , I had to ask about missing orders repeatedly, and ended up walking up to the bar myself to get items that was supposed to be served to us . Mind you the restaurant was empty. The bar tender was a sweetheart , but our waitress couldn’t be bothered. Food was also just ok . And the bench seating is not ideal for this slow of service . Our backs were killing us at the end of the meal . Would not return again .
Atmosphere: 2
Food: 2
Service: 1
The food and atmosphere here are fantastic—seriously, 10/10 oysters, drinks, and burgers. The quality was outstanding, and we were really excited to enjoy a great night out. Unfortunately, the service didn’t come close to matching the food.
Our group of 7 was essentially *cut off* from ordering more oysters and burgers because it was “too hard on the kitchen,” despite there being only four tables in the entire restaurant. We had been ordering oysters (24 at a time) over the course of an hour and a half, totaling 72—a completely reasonable amount for a party of our size. If there’s a limit on how much food can be ordered, that should be communicated upfront, not imposed arbitrarily when the waitress starts getting annoyed. They also were “out” of everything else we wanted to order such as Mediterranean nachos or the daily sandwich.
It’s such a shame because the food and setting were incredible, but the service and communication could be improved upon. It’s been a long time I’ve experienced attitude from a waitress. She refused to speak to us after her comment about not ordering more food and did not visit the table to say goodbye or check in after that.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Burger
Great happy hour with oysters, fries, and burgers. Service lacks sometimes.
My partner and I really wanted to try this place, as the food looked delicious, but we never got to because of the horrible service.
I've been working in the industry for 10+ years so I have a lot of patience and understanding towards my fellow brethren, but the staff at lighthouse BK dropped the ball tonight on multiple occasions.
We came at 4:20 and got sat quickly as the restaurant was not too busy, but we were not given the menu nor any water. Whatever, we pulled up the menu on our phones.
The issue started when another party walks in 5 minutes after us; at this point we still haven't been acknowledged after being sat and still don't have menus or water. The same girl proceeds to seat the new party at a table right behind ours, so I see everything happening in real time, and gives them menus and water right away... She finally come to our table and drops off menus and water. I ask her a quick question about the HH while I have her attention. She leaves and I'm thinking she's gonna take our order soon. Nope. She goes to the party she sat after us and takes their order...how does that make any sense? It's not like it was a different server who might've not known who got sat first. It was the exact same person who sat both of our tables.
At this point I'm irritated, but still trying to be understanding. The last straw was when the girl finishes taking the other party's order, she looks at us, and then continues to walk past us. Then she goes and pays out another table and starts clearing their plates while they get up to leave, all the while we have been patiently waiting for 20 minutes. So we just decide to leave.
The final straw was when on the way out I bump into another server, blond girl with tats, and let her know we're leaving because of the complete lack of service for 20 minutes. She proceeds to give me a sarcastic smile and says "okay thanks, have a nice day".
It's one thing to give bad service, it's another to not give a damn about it and dismiss your guests. It's been a while since I've experienced such a genuine lack of hospitality. Do better.
Atmosphere: 2
Food: 1
Service: 1
Never got to try this place out because we were sitting for 20 min and no one came to take our order
Service: 1
Decent food in a cozy atmosphere. $4 for iced coffee- totally watered down. Too much ice in a small skinny glass.
Atmosphere: 5
Food: 3
Service: 4
Delicious
We can’t get enough lighthouse!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
LOVE LOVE LOVE LIGHTHOUSE.
A gem with amazing people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grass Fed Dry Aged Cheeseburger, Oysters on the Half Shell, Ceviche, Shakshuka, Pickle Plate, Steak, Pita, Burger
First of all, they have the most welcoming vibes and the staffs are sooooo friendly!
The burrata, beef tartare, and chicken shawarma are MUST!! Esp the chicken shawarma was so juicy and tender I could have that dish every day.
Definitely coming back with more friends so that we can order everything on the menu ?
Atmosphere: 5
Food: 5
Service: 5
The food here is life altering. The service is amazing and the atmosphere is laid back and friendly. Some STAND out dishes that are must try. The Labne. I mean WHAT?!? It’s a yogurt dip that has this unbelievable smoked aspect to it. INCREDIBLE. The Ceviche is so fresh and perfectly prepared. We also ordered the big salad, hummus, shawarma and burrata not one thing was a miss. Everything was taken to go and was still unreal.
Magical experience will be back OFTEN. HIGHLY RECOMMEND
Parking: We found a spot on the block
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oysters on the Half Shell, Ceviche, Big Salad, Fish, PA Pie, Whipped Feta
Such a nice place. All 5 stars, atmosphere, friendly smiling staff, best fresh oysters (first oysters we really enjoyed in NY). Steak tartare ?.
Atmosphere: 5
Food: 5
Service: 5
Went with a group of 9 and did the prix fixe menu, drinks and atmosphere is great but the space was a cramped for our numbers and the food quantity/portions were a little off for a party our size leaving many people unable to try certain dishes. We still left full and happy and would go back!
Atmosphere: 5
Food: 4
Service: 5
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