Poor service; wanted to the Lillistar bar (their rooftop bar), but the bouncer denied entry at 4 pm because i had a small backpack. gave me no solid / safe option to guard. Hotel reception didnt take it because i was not a guest. Whats wrong here?!
Atmosphere: 1
Food: 1
Service: 1
Jen Gold
Beautiful indoor/outdoor space and the views are amazing on the rooftop. Fast service, good music, and overall great vibes!
Atmosphere: 5
Food: 4
Service: 5
Becky
I had a very unpleasant experience at this bar earlier today. While I was having a genuine conversation with another guest about local coffee shops in our neighborhood (that I initiated), the bartender interrupted, over-talked me, and completely hijacked the conversation to make it about himself and his own coffee experiences without being invited into the conversation. He stole the moment from us and dismissed my voice, and acted I was not existing in the seat when he excluded me and fought to control the conversation by raising his voice in an attempt to cover mine. It sounded personal, incredibly disrespectful and unprofessional. I genuinely can’t believe I experienced this type of person giving service. I even tipped well when I closed the tab the moment I ordered. At least, he should have faked respect for the sake of the tip.
Later on the rooftop, I witnessed another troubling incident. A group of white women stood on seats to take photos without being stopped, but when a Black couple did the same thing, a staff member came running out, shouting “No, no, no!” so loudly that everyone thought there was an emergency. The double standard and the way it was handled were shocking.
Between the bartender’s disrespect and the inconsistent way guests were treated, I left feeling disappointed and very uncomfortable. This is not the welcoming atmosphere a bar should have. Luckily, we have many rooftop bars in Williamsburg.
Service: 1
Alex B
The bouncer/doorman with braids/dreds need to get fired! I showed him a picture of driver license on my phone and he said I had to pay him additional $20 cover charge for not having a physical ID. I told him I already paid for a ticket online and showed him my QR’d code. He insisted I still owed him an additional $20! My friend and I decided not to go in. Never coming back to LilliStar again. Unless they fire that guy.o
Ramon Didgey
Why disrespect me on my birthday. I gave you an extra $30 & you walked away. Terrible customer service after my second drink. Malicious, enititlement. You targeted me, walked away after I gave a cash & debit card TIP. Shame on you!!
Imani Parker
I went for one of my coworker's birthday and it's a nice place especially on a clear night where you can go outside and see the skyline.
Atmosphere: 4
Service: 4
Yamit Florentin
Their rooftop party was a 10/10 experience!! I was visiting from Los Angeles and wanted to find the best rooftop party. I looked on social media and bought a $30 ticket for the Amber rooftop party. It had great vibes and friendly people. They had about three different DJs playing, and I was dancing and vining from 3 p.m. until 8 p.m. NYC is the bedtime city in the world. I wish I were living here.
Atmosphere: 5
Food: 5
Service: 5
Montez Gray
0 stars from the get go. Whoever was the bouncer with the bad cut beard and raggedy beat up shoes on yesterday needs to be fired immediately and/or check himself when trying to conduct business. He made a smart comment to me and my friends when we were having our own conversation amongst ourselves that nothing to do with him. Then he tried to tell my friend he couldn’t come in with his pants (the pants were regular PANTS from zara with stripes🙄) regardless we still got in.. the drinks were a little expensive, but the vibe inside the club and rooftop was decent. The people made the party good.. NOT the business itself or employees.
Terry Won
Absolutely ridiculous. I’d give 0 stars if I could. We ordered 4 shots and were given Maker’s Mark - then the bartender tried to charge us $87. Are you kidding me I do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
No No
brown skin bouncer with braids was very disrespectful to my group & went as far as banning one of us over where we chose to drink. the environment before entering the building was very hostile the last two times i went. however when i went the first time (for a day party) the security was very pleasant. ur experience depends on the bouncers/security.
Rude bathroom attendant (who I initially thought was a random guy standing in front of the bathroom because of his attitude). I understand wanting to keep order but there’s no need to be pushy if you just want someone to step aside.
Atmosphere: 4
Service: 3
Samir Duplaix
Very over pack. Great space for crowds , dj are kinda wack & bartender are not friendly, drink are not special .
Atmosphere: 3
Service: 3
Tamara F
The most incompetent security staff I’ve ever had the displeasure of dealing with at an event. If I could give zero stars, I would.
Ty H.
Great rooftop vibe on a nice night
Atmosphere: 5
Food: 5
Service: 5
Ashani Escoffery
Gorgeous bar with amazing views of the city skyline and a really sexy atmosphere in terms of lighting and setup. The rooftop is awesome and the drinks are good, if not overly pricey for my liking
Poor service; wanted to the Lillistar bar (their rooftop bar), but the bouncer denied entry at 4 pm
because i had a small backpack. gave me no solid / safe option to guard. Hotel reception didnt take it because i was not a guest. Whats wrong here?!
Atmosphere: 1
Food: 1
Service: 1
Beautiful indoor/outdoor space and the views are amazing on the rooftop. Fast service, good music, and overall great vibes!
Atmosphere: 5
Food: 4
Service: 5
I had a very unpleasant experience at this bar earlier today. While I was having a genuine conversation with another guest about local coffee shops in our neighborhood (that I initiated), the bartender interrupted, over-talked me, and completely hijacked the conversation to make it about himself and his own coffee experiences without being invited into the conversation. He stole the moment from us and dismissed my voice, and acted I was not existing in the seat when he excluded me and fought to control the conversation by raising his voice in an attempt to cover mine. It sounded personal, incredibly disrespectful and unprofessional. I genuinely can’t believe I experienced this type of person giving service. I even tipped well when I closed the tab the moment I ordered. At least, he should have faked respect for the sake of the tip.
Later on the rooftop, I witnessed another troubling incident. A group of white women stood on seats to take photos without being stopped, but when a Black couple did the same thing, a staff member came running out, shouting “No, no, no!” so loudly that everyone thought there was an emergency. The double standard and the way it was handled were shocking.
Between the bartender’s disrespect and the inconsistent way guests were treated, I left feeling disappointed and very uncomfortable. This is not the welcoming atmosphere a bar should have. Luckily, we have many rooftop bars in Williamsburg.
Service: 1
The bouncer/doorman with braids/dreds need to get fired! I showed him a picture of driver license on my phone and he said I had to pay him additional $20 cover charge for not having a physical ID. I told him I already paid for a ticket online and showed him my QR’d code. He insisted I still owed him an additional $20! My friend and I decided not to go in. Never coming back to LilliStar again. Unless they fire that guy.o
Why disrespect me on my birthday. I gave you an extra $30 & you walked away. Terrible customer service after my second drink. Malicious, enititlement. You targeted me, walked away after I gave a cash & debit card TIP. Shame on you!!
I went for one of my coworker's birthday and it's a nice place especially on a clear night where you can go outside and see the skyline.
Atmosphere: 4
Service: 4
Their rooftop party was a 10/10 experience!! I was visiting from Los Angeles and wanted to find the best rooftop party. I looked on social media and bought a $30 ticket for the Amber rooftop party. It had great vibes and friendly people. They had about three different DJs playing, and I was dancing and vining from 3 p.m. until 8 p.m. NYC is the bedtime city in the world. I wish I were living here.
Atmosphere: 5
Food: 5
Service: 5
0 stars from the get go.
Whoever was the bouncer with the bad cut beard and raggedy beat up shoes on yesterday needs to be fired immediately and/or check himself when trying to conduct business. He made a smart comment to me and my friends when we were having our own conversation amongst ourselves that nothing to do with him. Then he tried to tell my friend he couldn’t come in with his pants (the pants were regular PANTS from zara with stripes🙄) regardless we still got in.. the drinks were a little expensive, but the vibe inside the club and rooftop was decent. The people made the party good.. NOT the business itself or employees.
Absolutely ridiculous. I’d give 0 stars if I could. We ordered 4 shots and were given Maker’s Mark - then the bartender tried to charge us $87. Are you kidding me I do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
brown skin bouncer with braids was very disrespectful to my group & went as far as banning one of us over where we chose to drink. the environment before entering the building was very hostile the last two times i went. however when i went the first time (for a day party) the security was very pleasant. ur experience depends on the bouncers/security.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Rude bathroom attendant (who I initially thought was a random guy standing in front of the bathroom because of his attitude). I understand wanting to keep order but there’s no need to be pushy if you just want someone to step aside.
Atmosphere: 4
Service: 3
Very over pack. Great space for crowds , dj are kinda wack & bartender are not friendly, drink are not special .
Atmosphere: 3
Service: 3
The most incompetent security staff I’ve ever had the displeasure of dealing with at an event. If I could give zero stars, I would.
Great rooftop vibe on a nice night
Atmosphere: 5
Food: 5
Service: 5
Gorgeous bar with amazing views of the city skyline and a really sexy atmosphere in terms of lighting and setup. The rooftop is awesome and the drinks are good, if not overly pricey for my liking
Atmosphere: 5
Loading...