Every Lily Bloom's egg tart is the best in Brooklyn.
Atmosphere: 3
Food: 5
Service: 3
Tommy Pellegrini
Love the sesame ball and egg tart
Atmosphere: 5
Food: 5
Service: 5
Tiffany G
The service is super bad here. There were multiple tongs hanging there and customers cannot get the bread themselves? I was there at around noon 2/2/24. This unpleasant staff was kind of cursed me for taking the tong and trying to get the bread myself. Please hire someone normal who knows how to serve customer and not yelling at customers. Probably not returning any time soon. Service really sucks. They are thinking this is the only bakery bay parkway.
Atmosphere: 1
Food: 3
Service: 1
M L
Bought from them a couple of times and at their different locations too. None of them taste good. I gave some to my son and sister, and they all complained it taste bad and told me don't go back. I'm thinking maybe this time not good so tried again. Nope, not one time is good. They make it look nice, but they are so dry and stale tasting. They are more expensive than typical Chinese bakery. ( I got those triangle sponge cake with a thin layer of cream in the middle, supposed to be sweet. Theirs was salty.) Done giving them chances, won't go back for any bakery items.
Atmosphere: 1
Food: 1
Service: 1
Jeannette Cruz
Very busy but good pastries and coffee.
Atmosphere: 4
Food: 5
Service: 5
Bb Choi
If there’s zero star available, I will give them zero star. I have been trying many times every time when I eat their food I got diarrhea , not just one time, it happened many times , which means they definitely have problems. Sanitation department please send someone to fix it!
Atmosphere: 1
Food: 1
Service: 1
Joyce Kam
Worst customer service ever. Cashier and the tea lady were rude and annoyed without a reason . Not coming back for this attitude.
The egg tart is the only item to support the business but it’s not good enough for us to visit again.
Atmosphere: 1
Food: 1
Service: 1
J H
This place: 1) Bad customer service, the people working there are impolite and rude to customers.
2) Subpar food quality. The buns are dry like paper.
3) Doubtful food safety, a 2mm long piece of plastic is in the deep-fried meat dumpling (see picture), not sure how they could get an “A” on NYC food safety inspection.
Black listed this place.
Atmosphere: 1
Food: 1
Service: 1
yunji liu
Poor customer services, I went in to purchase 20 gift cards and used two of them. The woman seems pretty young at the register is like very condescending, she could have give suggestions for the buns to make up the even sum for use their gift cards, especially the store was not crowd and I have holding a baby on hand. Very disappointed about the customer service and do not want to go in again.
Atmosphere: 1
Food: 3
Service: 1
Sofia Reyes
Came to buy cake . When I wanted to pay with credit card Owner was nasty and gave me an attitude. SMH name gave me a cake from display window . Never coming back again !
Every Lily Bloom's egg tart is the best in Brooklyn.
Atmosphere: 3
Food: 5
Service: 3
Love the sesame ball and egg tart
Atmosphere: 5
Food: 5
Service: 5
The service is super bad here. There were multiple tongs hanging there and customers cannot get the bread themselves? I was there at around noon 2/2/24. This unpleasant staff was kind of cursed me for taking the tong and trying to get the bread myself. Please hire someone normal who knows how to serve customer and not yelling at customers. Probably not returning any time soon. Service really sucks. They are thinking this is the only bakery bay parkway.
Atmosphere: 1
Food: 3
Service: 1
Bought from them a couple of times and at their different locations too. None of them taste good. I gave some to my son and sister, and they all complained it taste bad and told me don't go back. I'm thinking maybe this time not good so tried again. Nope, not one time is good. They make it look nice, but they are so dry and stale tasting. They are more expensive than typical Chinese bakery. ( I got those triangle sponge cake with a thin layer of cream in the middle, supposed to be sweet. Theirs was salty.) Done giving them chances, won't go back for any bakery items.
Atmosphere: 1
Food: 1
Service: 1
Very busy but good pastries and coffee.
Atmosphere: 4
Food: 5
Service: 5
If there’s zero star available, I will give them zero star. I have been trying many times every time when I eat their food I got diarrhea , not just one time, it happened many times , which means they definitely have problems. Sanitation department please send someone to fix it!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. Cashier and the tea lady were rude and annoyed without a reason . Not coming back for this attitude.
The egg tart is the only item to support the business but it’s not good enough for us to visit again.
Atmosphere: 1
Food: 1
Service: 1
This place:
1) Bad customer service, the people working there are impolite and rude to customers.
2) Subpar food quality. The buns are dry like paper.
3) Doubtful food safety, a 2mm long piece of plastic is in the deep-fried meat dumpling (see picture), not sure how they could get an “A” on NYC food safety inspection.
Black listed this place.
Atmosphere: 1
Food: 1
Service: 1
Poor customer services, I went in to purchase 20 gift cards and used two of them. The woman seems pretty young at the register is like very condescending, she could have give suggestions for the buns to make up the even sum for use their gift cards, especially the store was not crowd and I have holding a baby on hand. Very disappointed about the customer service and do not want to go in again.
Atmosphere: 1
Food: 3
Service: 1
Came to buy cake . When I wanted to pay with credit card
Owner was nasty and gave me an attitude. SMH name gave me a cake from display window . Never coming back again !
Restaurantji Recommends
The cashier's attitude was very bad and asked for tips…
Food: 2
Service: 1
Lily Bloom is the BEST!
Iced Lychee green tea, iced Mango green tea and iced coffee are our go to drinks. The quick food bites are super good too!
Atmosphere: 5
Food: 5
Service: 5
Rude service
kind of overpriced but the food is amazing
Atmosphere: 3
Food: 5
Service: 3
We were very impressed by the egg tarts. But the customer service was unhinged.
Atmosphere: 5
Food: 5
Service: 2
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