I called them to reserve a cake two days ago, however, they claimed they did not receive my order. Also they are very impatient on the phone, I do not recommend making reservations on the phone with them, not sure if in person is better.
Atmosphere: 1
Food: 3
Service: 1
Alina _
The Portuguese Egg tarts from here are my favorite! They’re warm, creamy and delicious. The cheese mango tea was also good.
Atmosphere: 4
Food: 5
Service: 5
Ming
This is how I like my egg tarts: fat, gooey, humongous, soft, full of custard, more custard-to-crust ratio. The best egg tarts are in Brooklyn! You can get these perfect Portuguese egg tarts from any of the Lily Bloom Bakery or Xin Fa Bakery locations (sister stores). The crust is flaky and thick, while the custard is creamy and rich. The inside is silky smooth and irresistible, while the top is slightly burnt for a caramelized flavor. They're melt-in-your-mouth when you bite into it. I really wish we had a location in Queens. Since the egg tarts are so popular, their turnover rate is really high. That's why they're always fresh and warm!
Food: 5
Lisa FF
Go to spot for buns and desserts. Liked the red bean ice slushy.
Atmosphere: 5
Food: 5
Service: 5
Jack Ha
Love their portuguese egg tarts
Atmosphere: 3
Food: 4
Service: 3
Jing Chen
Rich custard ,burnish top, best combo with tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portuguese Egg Tart
S Ta
Stopped by Sunday afternoon and the Sunday before that. The lady that bags the buns was very rude both times. I asked if there was any more of this certain bread and she said she had no clue what I was talking about but she was the one who helped me the week before when I asked her what the difference was between that bread and another. So she knows exactly what I was asking for. She doesn’t want people helping themselves to the buns but is also very rude when she is bagging it for people. She’s miserable and should not work in customer service.
Atmosphere: 3
Food: 3
Service: 1
Louise (FareFortuna)
Every Lily Bloom's egg tart is the best in Brooklyn.
Atmosphere: 3
Food: 5
Service: 3
Tommy Pellegrini
Love the sesame ball and egg tart
Atmosphere: 5
Food: 5
Service: 5
Tiffany G
The service is super bad here. There were multiple tongs hanging there and customers cannot get the bread themselves? I was there at around noon 2/2/24. This unpleasant staff was kind of cursed me for taking the tong and trying to get the bread myself. Please hire someone normal who knows how to serve customer and not yelling at customers. Probably not returning any time soon. Service really sucks. They are thinking this is the only bakery bay parkway.
Bought from them a couple of times and at their different locations too. None of them taste good. I gave some to my son and sister, and they all complained it taste bad and told me don't go back. I'm thinking maybe this time not good so tried again. Nope, not one time is good. They make it look nice, but they are so dry and stale tasting. They are more expensive than typical Chinese bakery. ( I got those triangle sponge cake with a thin layer of cream in the middle, supposed to be sweet. Theirs was salty.) Done giving them chances, won't go back for any bakery items.
Atmosphere: 1
Food: 1
Service: 1
Jeannette Cruz
Very busy but good pastries and coffee.
Atmosphere: 4
Food: 5
Service: 5
Bb Choi
If there’s zero star available, I will give them zero star. I have been trying many times every time when I eat their food I got diarrhea , not just one time, it happened many times , which means they definitely have problems. Sanitation department please send someone to fix it!
Atmosphere: 1
Food: 1
Service: 1
Joyce Kam
Worst customer service ever. Cashier and the tea lady were rude and annoyed without a reason . Not coming back for this attitude.
The egg tart is the only item to support the business but it’s not good enough for us to visit again.
Atmosphere: 1
Food: 1
Service: 1
J H
This place: 1) Bad customer service, the people working there are impolite and rude to customers.
2) Subpar food quality. The buns are dry like paper.
3) Doubtful food safety, a 2mm long piece of plastic is in the deep-fried meat dumpling (see picture), not sure how they could get an “A” on NYC food safety inspection.
I called them to reserve a cake two days ago, however, they claimed they did not receive my order. Also they are very impatient on the phone, I do not recommend making reservations on the phone with them, not sure if in person is better.
Atmosphere: 1
Food: 3
Service: 1
The Portuguese Egg tarts from here are my favorite! They’re warm, creamy and delicious. The cheese mango tea was also good.
Atmosphere: 4
Food: 5
Service: 5
This is how I like my egg tarts: fat, gooey, humongous, soft, full of custard, more custard-to-crust ratio. The best egg tarts are in Brooklyn! You can get these perfect Portuguese egg tarts from any of the Lily Bloom Bakery or Xin Fa Bakery locations (sister stores). The crust is flaky and thick, while the custard is creamy and rich. The inside is silky smooth and irresistible, while the top is slightly burnt for a caramelized flavor. They're melt-in-your-mouth when you bite into it. I really wish we had a location in Queens. Since the egg tarts are so popular, their turnover rate is really high. That's why they're always fresh and warm!
Food: 5
Go to spot for buns and desserts. Liked the red bean ice slushy.
Atmosphere: 5
Food: 5
Service: 5
Love their portuguese egg tarts
Atmosphere: 3
Food: 4
Service: 3
Rich custard ,burnish top, best combo with tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portuguese Egg Tart
Stopped by Sunday afternoon and the Sunday before that. The lady that bags the buns was very rude both times. I asked if there was any more of this certain bread and she said she had no clue what I was talking about but she was the one who helped me the week before when I asked her what the difference was between that bread and another. So she knows exactly what I was asking for. She doesn’t want people helping themselves to the buns but is also very rude when she is bagging it for people. She’s miserable and should not work in customer service.
Atmosphere: 3
Food: 3
Service: 1
Every Lily Bloom's egg tart is the best in Brooklyn.
Atmosphere: 3
Food: 5
Service: 3
Love the sesame ball and egg tart
Atmosphere: 5
Food: 5
Service: 5
The service is super bad here. There were multiple tongs hanging there and customers cannot get the bread themselves? I was there at around noon 2/2/24. This unpleasant staff was kind of cursed me for taking the tong and trying to get the bread myself. Please hire someone normal who knows how to serve customer and not yelling at customers. Probably not returning any time soon. Service really sucks. They are thinking this is the only bakery bay parkway.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Bought from them a couple of times and at their different locations too. None of them taste good. I gave some to my son and sister, and they all complained it taste bad and told me don't go back. I'm thinking maybe this time not good so tried again. Nope, not one time is good. They make it look nice, but they are so dry and stale tasting. They are more expensive than typical Chinese bakery. ( I got those triangle sponge cake with a thin layer of cream in the middle, supposed to be sweet. Theirs was salty.) Done giving them chances, won't go back for any bakery items.
Atmosphere: 1
Food: 1
Service: 1
Very busy but good pastries and coffee.
Atmosphere: 4
Food: 5
Service: 5
If there’s zero star available, I will give them zero star. I have been trying many times every time when I eat their food I got diarrhea , not just one time, it happened many times , which means they definitely have problems. Sanitation department please send someone to fix it!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. Cashier and the tea lady were rude and annoyed without a reason . Not coming back for this attitude.
The egg tart is the only item to support the business but it’s not good enough for us to visit again.
Atmosphere: 1
Food: 1
Service: 1
This place:
1) Bad customer service, the people working there are impolite and rude to customers.
2) Subpar food quality. The buns are dry like paper.
3) Doubtful food safety, a 2mm long piece of plastic is in the deep-fried meat dumpling (see picture), not sure how they could get an “A” on NYC food safety inspection.
Black listed this place.
Atmosphere: 1
Food: 1
Service: 1
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