The service at Lou Lou Lounge is absolutely outstanding. While the atmosphere and food are fairly average (3/5), the attentive staff elevates the whole experience. Definitely worth a 4-star rating for the service alone.
Atmosphere: 3
Food: 3
Service: 5
J. Cee
Great experience at this upscale lounge. Live singing music accompanied the DJ while we enjoyed drinks and good hookah. Serge the owner is a gentleman and very accommodating to his customers, ensuring that they have the best level of entertaining enjoyment! Service can be a little slow at times waiting for the waitress and hookah guy to change the cubes, but then again it gets very busy after 11PM until 4AM
Atmosphere: 5
Food: 5
Service: 4
tina tonika
It would be great to expand to other states like Texas, Austin, or Illinois, and elsewhere. Wherever you go, you have your own place that you love. New York, come on, Austin.
Anastasiya Semenenko
My family and I have been familiar with Lou Lou Lounge for a long time since it’s a local spot that many people in the neighborhood visit. I would not call it a terrible place overall, but the situations we’ve witnessed recently are extremely concerning and have changed our perception of this establishment.
First, the security staff has become increasingly rude, aggressive, and unprofessional. They have resorted to using high-grade pepper spray outside the venue, which is a completely inappropriate and dangerous method of handling situations in a crowded environment.
Secondly, last night my husband and I came with another couple for a quiet evening and some drinks. While our husbands stepped outside for a smoke, they were approached by three women who aggressively insisted on getting their phone numbers. When my husband and his friend politely explained that they were married and that their wives were inside, the women became upset and complained to the manager, claiming the men were rude to them.
Instead of de-escalating or hearing both sides, the manager immediately sided with these women, despite them being the ones who initiated the interaction. We were essentially pushed into leaving the establishment without any proper investigation into what actually happened.
Whether these women are regular patrons or something else is not for me to determine, but it is extremely troubling that the environment allows — or at least fails to prevent — situations where aggressive strangers can target and harass married men, and management chooses to support this behavior.
Overall, Lou Lou Lounge has become a place where we no longer feel safe or respected. The lack of professionalism from both management and security, combined with the troubling interactions tolerated on the premises, make it a place we can no longer recommend to anyone in the neighborhood.
Andrii Marych
“I’d like to leave a great review for our server, Sveta. She was incredibly attentive, friendly, and professional. She made our evening comfortable and enjoyable, and everything was served quickly and with a smile. Thank you, Sveta — we’ll definitely be back!”
Atmosphere: 5
Food: 5
Service: 5
Vildan G
One of the best places in Brooklyn. Food, drinks, atmosphere, music, service, all on the top level.
Atmosphere: 5
Food: 5
Service: 5
tandogan topaloglu
The manager is particularly arrogant and applies different standards to each person
Atmosphere: 1
Food: 1
Service: 1
Jessie
The food was amazing! The shows were great! The drinks were delicious! I strongly recommend to anyone! A hidden gem!
Atmosphere: 5
Food: 5
Service: 5
Anna Brumen
Amazing experience,good food,good show-a lot of fun🔥
Love this place! Music is awesome, great vibes, and hot waitresses! Love the pole dancer Foxy! Super expensive drinks and food and auto 18% gratuity, but this is NYC...
Atmosphere: 5
Food: 5
Service: 5
isreal berko
Best postoive vibes
Atmosphere: 5
Service: 5
V
I had the pleasure of being served by Svitlana on a quiet night. Her service was a masterclass in hospitality. She was incredibly knowledgeable and passionate about mixology. She even patiently humored my attempt to concept a Ukrainian flag-colored cocktail, despite not having all the ingredients. It's rare to find a bartender who cares so deeply about the stories behind the drinks. I'll definitely be back to see her and hopefully try the final version! A true asset to the bar.
👍👌
Atmosphere: 5
Food: 5
Service: 5
The service at Lou Lou Lounge is absolutely outstanding. While the atmosphere and food are fairly average (3/5), the attentive staff elevates the whole experience. Definitely worth a 4-star rating for the service alone.
Atmosphere: 3
Food: 3
Service: 5
Great experience at this upscale lounge. Live singing music accompanied the DJ while we enjoyed drinks and good hookah. Serge the owner is a gentleman and very accommodating to his customers, ensuring that they have the best level of entertaining enjoyment! Service can be a little slow at times waiting for the waitress and hookah guy to change the cubes, but then again it gets very busy after 11PM until 4AM
Atmosphere: 5
Food: 5
Service: 4
It would be great to expand to other states like Texas, Austin, or Illinois, and elsewhere. Wherever you go, you have your own place that you love.
New York, come on, Austin.
My family and I have been familiar with Lou Lou Lounge for a long time since it’s a local spot that many people in the neighborhood visit. I would not call it a terrible place overall, but the situations we’ve witnessed recently are extremely concerning and have changed our perception of this establishment.
First, the security staff has become increasingly rude, aggressive, and unprofessional. They have resorted to using high-grade pepper spray outside the venue, which is a completely inappropriate and dangerous method of handling situations in a crowded environment.
Secondly, last night my husband and I came with another couple for a quiet evening and some drinks. While our husbands stepped outside for a smoke, they were approached by three women who aggressively insisted on getting their phone numbers. When my husband and his friend politely explained that they were married and that their wives were inside, the women became upset and complained to the manager, claiming the men were rude to them.
Instead of de-escalating or hearing both sides, the manager immediately sided with these women, despite them being the ones who initiated the interaction. We were essentially pushed into leaving the establishment without any proper investigation into what actually happened.
Whether these women are regular patrons or something else is not for me to determine, but it is extremely troubling that the environment allows — or at least fails to prevent — situations where aggressive strangers can target and harass married men, and management chooses to support this behavior.
Overall, Lou Lou Lounge has become a place where we no longer feel safe or respected. The lack of professionalism from both management and security, combined with the troubling interactions tolerated on the premises, make it a place we can no longer recommend to anyone in the neighborhood.
“I’d like to leave a great review for our server, Sveta. She was incredibly attentive, friendly, and professional. She made our evening comfortable and enjoyable, and everything was served quickly and with a smile. Thank you, Sveta — we’ll definitely be back!”
Atmosphere: 5
Food: 5
Service: 5
One of the best places in Brooklyn. Food, drinks, atmosphere, music, service, all on the top level.
Atmosphere: 5
Food: 5
Service: 5
The manager is particularly arrogant and applies different standards to each person
Atmosphere: 1
Food: 1
Service: 1
The food was amazing! The shows were great! The drinks were delicious! I strongly recommend to anyone! A hidden gem!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience,good food,good show-a lot of fun🔥
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place! Music is awesome, great vibes, and hot waitresses! Love the pole dancer Foxy! Super expensive drinks and food and auto 18% gratuity, but this is NYC...
Atmosphere: 5
Food: 5
Service: 5
Best postoive vibes
Atmosphere: 5
Service: 5
I had the pleasure of being served by Svitlana on a quiet night. Her service was a masterclass in hospitality. She was incredibly knowledgeable and passionate about mixology. She even patiently humored my attempt to concept a Ukrainian flag-colored cocktail, despite not having all the ingredients. It's rare to find a bartender who cares so deeply about the stories behind the drinks. I'll definitely be back to see her and hopefully try the final version! A true asset to the bar.
Atmosphere: 5
Service: 5
I liked everything.
Atmosphere: 5
Food: 5
Service: 5
thank to staff. thank u
Atmosphere: 5
Food: 5
Service: 5
Loading...