I love this place. The food is amazing and they even have games for you to enjoy and play🥰.
Atmosphere: 5
Food: 5
Service: 5
Diego Mata-Medina
Place is awesome, we need more spots like this. Food was really good and best of all, very reasonably priced. Also some very interesting options on the menu, will def come back to try more.
Atmosphere: 5
Food: 5
Service: 5
Mayra Margary
I love the food and the service.
Atmosphere: 5
Food: 5
Service: 5
Roxane Duchamp
You can trust that each dish receives proper attention. One taste explains the reputation. Staff members show uncommon helpfulness. Luo’s Burgers I am your loyal fan. Don't miss this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Mattie Quinn
I really want this place to succeed, so I'm offering a bit of constructive feedback in this review. I'll start with the good, which is the most important thing: the food! Definitely one of the best smashburgers I've had in NYC, it really hits the spot when that craving hits. The not-so-good: the concept feels a bit confused between fast casual and full-service restaurant. Both times I’ve visited, there’s been just one person taking orders, making drinks, and running food. That setup doesn’t make much sense, even when it’s not busy, and it leads to long waits just to order or grab a drink.
If the goal is fast casual, that’s great—just simplify. Skip the full bar and focus on easy-to-serve options like soda, beer, or wine (think Xi’an Famous Foods). But if the aim is a proper restaurant experience with cocktails and table service, it needs more staff to make that work smoothly.
TL;DR: Amazing food, but the service model needs clarity. Either add staff and/or offer table service, or lean fully into fast casual so the experience matches the quality of the burger.
Atmosphere: 3
Food: 5
Service: 3
Adaku N.
Yummy!
Divannah Walcott
I love yall food and great customer service
Atmosphere: 5
Food: 5
Service: 5
Erin Flores
This place is so great! If I could give another star I would! The service was amazing and I love the vibe of the place. I love Milene!!!!! <33
Atmosphere: 5
Food: 5
Service: 5
Shawn Singh
Best bartender Marlenj
Atmosphere: 5
Food: 4
Service: 5
Kathleen Rivera
You will not be disappointed the food is amazing it is always the same the environment is a vibe the workers are so kind I love it every time I come best chicken tenders and all
I come here on a weekly basis for their smash burgers bc they knock it out every time. Mom and pop shop > 7th street or other chains. Amazing drinks and bar as well!
Atmosphere: 5
Food: 5
Service: 5
felise llano
Nice clean place with seating inside. Food prices great and the burger I had was good!
Atmosphere: 5
Food: 5
Service: 5
denaria brown
The food was good and the portions were larger than I anticipated
Atmosphere: 5
Food: 5
Service: 5
Nubia Calderon Garcia
I received excellent service at Luo’s! The staff was super friendly and attentive, and everything I tried was fantastic. The chicken sandwich is a must-try — seriously delicious. Their burgers are out of this world, packed with flavor, and the desserts were just incredible. Everything was freshly made and perfectly prepared. I’ll definitely be coming back!
I love this place. The food is amazing and they even have games for you to enjoy and play🥰.
Atmosphere: 5
Food: 5
Service: 5
Place is awesome, we need more spots like this. Food was really good and best of all, very reasonably priced. Also some very interesting options on the menu, will def come back to try more.
Atmosphere: 5
Food: 5
Service: 5
I love the food and the service.
Atmosphere: 5
Food: 5
Service: 5
You can trust that each dish receives proper attention. One taste explains the reputation. Staff members show uncommon helpfulness. Luo’s Burgers I am your loyal fan. Don't miss this restaurant!
Atmosphere: 5
Food: 5
Service: 5
I really want this place to succeed, so I'm offering a bit of constructive feedback in this review. I'll start with the good, which is the most important thing: the food! Definitely one of the best smashburgers I've had in NYC, it really hits the spot when that craving hits.
The not-so-good: the concept feels a bit confused between fast casual and full-service restaurant. Both times I’ve visited, there’s been just one person taking orders, making drinks, and running food. That setup doesn’t make much sense, even when it’s not busy, and it leads to long waits just to order or grab a drink.
If the goal is fast casual, that’s great—just simplify. Skip the full bar and focus on easy-to-serve options like soda, beer, or wine (think Xi’an Famous Foods). But if the aim is a proper restaurant experience with cocktails and table service, it needs more staff to make that work smoothly.
TL;DR: Amazing food, but the service model needs clarity. Either add staff and/or offer table service, or lean fully into fast casual so the experience matches the quality of the burger.
Atmosphere: 3
Food: 5
Service: 3
Yummy!
I love yall food and great customer service
Atmosphere: 5
Food: 5
Service: 5
This place is so great! If I could give another star I would! The service was amazing and I love the vibe of the place. I love Milene!!!!! <33
Atmosphere: 5
Food: 5
Service: 5
Best bartender Marlenj
Atmosphere: 5
Food: 4
Service: 5
You will not be disappointed the food is amazing it is always the same the environment is a vibe the workers are so kind I love it every time I come best chicken tenders and all
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I come here on a weekly basis for their smash burgers bc they knock it out every time. Mom and pop shop > 7th street or other chains. Amazing drinks and bar as well!
Atmosphere: 5
Food: 5
Service: 5
Nice clean place with seating inside. Food prices great and the burger I had was good!
Atmosphere: 5
Food: 5
Service: 5
The food was good and the portions were larger than I anticipated
Atmosphere: 5
Food: 5
Service: 5
I received excellent service at Luo’s! The staff was super friendly and attentive, and everything I tried was fantastic. The chicken sandwich is a must-try — seriously delicious. Their burgers are out of this world, packed with flavor, and the desserts were just incredible. Everything was freshly made and perfectly prepared. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Burger was amazing, fries and drink
Atmosphere: 5
Food: 5
Service: 5
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