This is a real review. I celebrated my 30th birthday here. So to start it wasn’t what it seem. I made reservations for 6 people. 9pm-11pm .Which initially included 3 entrees , sparklers , unlimited champagne, food , a cake , 2 hookahs and decor and table decor. I received my confirmation of the reservation the day before, letting me know that My dinner reservation was cut a half hour , so now the dinner was 9:00pm -10:30pm .And there were only two entree’s that we could sit and eat and the last one would be packed to go along with the cake . I questioned the owner about the changes about the reservation time and entree’s… he responded and said “ hello Shantel if you have less that 7 guest your reservation have 1 1/2 duration” . I also responded a few times making him aware that nothing in his extremely long policy stated that the number of people determines the length of the initial reservation duration of 2 hours . He told me that if I added another guest it would be an additional $125 and would add another 1 1/2 hours to my dinner . I explained that that don’t I didn’t have another guest and I should be accommodated for my last half hour. He also stated usually to add another hour it’s $400.He totally ignored my request and concerns. I didn’t get the full experience. I guess because I said something about the sudden changes .He (The owner) didn’t greet me when we arrived with the key he just sent me a passcode. I didn’t get to open the secret wall etc. and it wasn’t a balloon garland . Lol I know the end is petty but that’s how I feel . Every video on Instagram shows people being greeted before the initial walk in . But hey spend at ya own risk . I drove 2 hours to be rushed to eat. The food was good the host and chef were very friendly but me a my girls were not as pleased with the experience as a whole. We Spent our money to feel rushed for 1 1/2 and got KICKED OUT …It was giving scam to me . But I made the best out of it . It was nothing I could do last minute but I wouldn’t recommend. Just make sure if you decide to spend your money with this company make sure everything is CLEAR AND COMMUNICATED BEFORE THE DAY OF YOUR DINNER.
Barbeth M.A
One of the best experiences EVER!!! Tom was the cook and Jasmine was the hostess. How will I ever visit a regular restaurant again??? We had 3 meals and I’m full!! The food was beautiful and absolutely delicious. Tom left the kitchen in immaculate condition, you could see the passion he has for his dishes and the experience of the guests. Jasmine was super professional yet a vibe as well. She kept the drinks flowing and answered all questions and concerns. She actually wanted the experience to be superb. I love it here
good tymez
Great Experience
Atmosphere: 5
Food: 5
Service: 5
Edward Harris
Love it Host and chef was A1 food was awesome . The place is very unique I would definitely recommend it
Maria R
Had the time of my life at my cousin's party this year is my birthday she's going to take me to The Hideout I will be adding more pictures love the place real comfortable good food nice drinks you can play your own music a real nice place to hang out with a few friends
Interstate Lee
The best food and service! Worth every dollar
Vaughn Albury
Awesome experience
Jannah
This place is a scam! They don’t even have a number to directly reach anyone via telephone! I’ve been waiting on a valid refund for over two weeks! Been given the run around and blocked on social media as well as the phone! Do not support this business ! They do not value their non celebrity clients! Nor do they really issue refunds! Be careful when asking for one you may get blocked too!
Lakisha Thomas
Wish I could give more stars but I can't even get a update on my payment it's going on 2weeks and still no response. So unprofessional very disappointing. Maybe if I was a celebrity I probably would be treated with better service.
The host Jas was awesome and Chef GG. They were great together the customer service was everything. Thank you will definitely recommend
Yamilka Rodriguez
This place is amazing. We felt like celebrities, the food was just perfect and the hostess was on top of everything. I recommend the coconut rice best thing I've ever tasted.
Shieed Jones
We celebrated my wife's 45th bornday at 24k. First I would like to start off by saying our Host the beautiful Yasi was spectacular. She was on point the whole night with our drinks, hookah and OMG the food was delicious. I really wish i could order from the 24K establishment all the time our chef Mr. Justin was the best he cooked with love and it showed. Both Yasi and Justin where professional and very welcoming. My wife and I will be back in September because of the food as well as the spectacular service we received. On a scale from 1 - 10 they receive a 100. Also the ambiance of the establishment was phenomenal her pictures for her birthday was absolutely beautiful again. Thank You for the beautiful host and the best chef hands down....
ronnie harper
I had over 10 events here and every time was more fun and better then the last time the staff is always amazing and always Cater to every need each time and as a chef myself I must say the food is always on point thank you lux hideout
Yisel Rodriguez Castillo
I Love it ? Excelente servicios, los empleados muy atentos, todo listo a tiempo, 100% recomendado.
Great experience. Would definitely recommend.
Atmosphere: 4
Food: 4
Service: 4
This is a real review. I celebrated my 30th birthday here. So to start it wasn’t what it seem. I made reservations for 6 people. 9pm-11pm .Which initially included 3 entrees , sparklers , unlimited champagne, food , a cake , 2 hookahs and decor and table decor. I received my confirmation of the reservation the day before, letting me know that My dinner reservation was cut a half hour , so now the dinner was 9:00pm -10:30pm .And there were only two entree’s that we could sit and eat and the last one would be packed to go along with the cake . I questioned the owner about the changes about the reservation time and entree’s… he responded and said “ hello Shantel if you have less that 7 guest your reservation have 1 1/2 duration” . I also responded a few times making him aware that nothing in his extremely long policy stated that the number of people determines the length of the initial reservation duration of 2 hours . He told me that if I added another guest it would be an additional $125 and would add another 1 1/2 hours to my dinner . I explained that that don’t I didn’t have another guest and I should be accommodated for my last half hour. He also stated usually to add another hour it’s $400.He totally ignored my request and concerns. I didn’t get the full experience. I guess because I said something about the sudden changes .He (The owner) didn’t greet me when we arrived with the key he just sent me a passcode. I didn’t get to open the secret wall etc. and it wasn’t a balloon garland . Lol I know the end is petty but that’s how I feel . Every video on Instagram shows people being greeted before the initial walk in . But hey spend at ya own risk . I drove 2 hours to be rushed to eat. The food was good the host and chef were very friendly but me a my girls were not as pleased with the experience as a whole. We Spent our money to feel rushed for 1 1/2 and got KICKED OUT …It was giving scam to me . But I made the best out of it . It was nothing I could do last minute but I wouldn’t recommend. Just make sure if you decide to spend your money with this company make sure everything is CLEAR AND COMMUNICATED BEFORE THE DAY OF YOUR DINNER.
One of the best experiences EVER!!! Tom was the cook and Jasmine was the hostess. How will I ever visit a regular restaurant again??? We had 3 meals and I’m full!! The food was beautiful and absolutely delicious. Tom left the kitchen in immaculate condition, you could see the passion he has for his dishes and the experience of the guests. Jasmine was super professional yet a vibe as well. She kept the drinks flowing and answered all questions and concerns. She actually wanted the experience to be superb. I love it here
Great Experience
Atmosphere: 5
Food: 5
Service: 5
Love it Host and chef was A1 food was awesome . The place is very unique I would definitely recommend it
Had the time of my life at my cousin's party this year is my birthday she's going to take me to The Hideout I will be adding more pictures love the place real comfortable good food nice drinks you can play your own music a real nice place to hang out with a few friends
The best food and service! Worth every dollar
Awesome experience
This place is a scam! They don’t even have a number to directly reach anyone via telephone! I’ve been waiting on a valid refund for over two weeks! Been given the run around and blocked on social media as well as the phone! Do not support this business ! They do not value their non celebrity clients! Nor do they really issue refunds! Be careful when asking for one you may get blocked too!
Wish I could give more stars but I can't even get a update on my payment it's going on 2weeks and still no response. So unprofessional very disappointing. Maybe if I was a celebrity I probably would be treated with better service.
Restaurantji Recommends
The host Jas was awesome and Chef GG. They were great together the customer service was everything. Thank you will definitely recommend
This place is amazing. We felt like celebrities, the food was just perfect and the hostess was on top of everything. I recommend the coconut rice best thing I've ever tasted.
We celebrated my wife's 45th bornday at 24k. First I would like to start off by saying our Host the beautiful Yasi was spectacular. She was on point the whole night with our drinks, hookah and OMG the food was delicious. I really wish i could order from the 24K establishment all the time our chef Mr. Justin was the best he cooked with love and it showed. Both Yasi and Justin where professional and very welcoming. My wife and I will be back in September because of the food as well as the spectacular service we received. On a scale from 1 - 10 they receive a 100. Also the ambiance of the establishment was phenomenal her pictures for her birthday was absolutely beautiful again. Thank You for the beautiful host and the best chef hands down....
I had over 10 events here and every time was more fun and better then the last time the staff is always amazing and always Cater to every need each time and as a chef myself I must say the food is always on point thank you lux hideout
I Love it ? Excelente servicios, los empleados muy atentos, todo listo a tiempo, 100% recomendado.
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