Was a long time customer came in 4 to 5 x a week. Always called in my order. Came in said I'm here to pick up my order the red head girl who was working out front said ok. (She sucks always screws everything up and always has a horrible attitude. ) The Spanish woman who usually works is way better. Saw 5 people come in and order Similar egg sandwiches and get their food before me who called it in. I said excuse me I ordered mine 20 minutes ago. She said you have to wait. I then waited another 5 min asked where the order was and she gave me a horrible attitude and started yelling at me in front of customers. I walked out. Never again. Spent over 10 dollars a day there daily was always polite but because of her will never come back. Went to AJ bagels a few blocks away way better bagels and customer service. Avoid this place.
Carol Herndon
Staff ignored me while doing “busy” work. Didn’t look too happy working there, .bagel and cream cheese with a side of rudeness. Not going back there. You want my money, try……..can I help you with a smile.
Atmosphere: 1
Food: 2
Service: 1
Charles Lee
I don't know why they participate in Too Good to Go if they are always going to not honor the deal for the Surprise Bag. I stopped by 4pm and inquired if I could pick up now or have to wait till 4:30. They acknowledged I have to come back at 4:30 and they'll have it ready for me. I come back and they are already closed. They used to close at 5pm but ownership might have changed and they always lock the door by 4:30pm now. They used to have a sign for business hours but not anymore. Either put a sign or update your business listing on Google. I've had issues with this enough times so I'm done with yall.
Perhaps they feel TGTG app users are getting a steal of a deal, but for me it generated them more business. Their sandwiches are good as well. Boar's Head confirmed, portions are pretty standard, and they don't miss anything on the item list. There are delis in the neighborhood that straight up give you different meats if you don't know your stuff so I appreciated that. They also do have the best bagels in this area so that's why I won't give you a 1 star. Be grateful for a 2 star.
Atmosphere: 1
Food: 5
Service: 1
Ice Cold
My toasted roll with butter was perfect. Toasted nor burnt but crispy, butter throughout and the butter had the right amount of salt. Roll was cut in half and wrapped in foil. I appreciate their care in preparing my order.
Iris Bloom
Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
B Sands
Avoid coming here if you can. What should take 2 to 3 minutes to grab a bagel will become 10. The lady at the counter blatantly ignores customers to talk to colleagues in the back while orders are piling up in the front.
Atmosphere: 1
Food: 4
Service: 1
Matt
If you have all morning to wait for a simple order this is the place for you.
Atmosphere: 1
Food: 3
Service: 1
Kiira Penrose
Really nice place for a quick breakfast. The egg and cheese bagel was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Cream Cheese Bagel
Jenny
My go-to spot for bagels. I usually grab a few bagels for the week or I'll order a toasted bagel with vegetable cream cheese for breakfast. This time, I tried one of their breakfast platters. The eggs and sausage were decent. I really enjoyed their French toast.
Vickie D T
I would like to know who owns this place? Need to train your staff for better customer service. Customers are what makes your business flourish.
Always friendly, quick turnaround. They make a mean bacon egg and cheese on an everything bagel lightly toasted, with a dab of butter, a little salt and pepper, not too much cause I don’t want to die…. And ask them to cook it like they cook it for their kid. Dee lish us!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
Joe D
This place sucks. Their service is horrible. The workers are in the back talking while people are waiting to order. Blatantly ignoring customers. There are better bagel stores in Bay Ridge with great service.
Atmosphere: 5
Food: 5
Service: 1
Dylan Nolan
Mess up my order so frequently and the bacon egg & cheeses aren’t good.
Atmosphere: 3
Food: 2
Service: 1
Jill
Grabbed this bagel before my long drive. was presently surprised of how fresh soft and tasty the bagel was. Will be stopping in again
Atmosphere: 5
Food: 5
Service: 5
Silver Archer
Nice local bagel shop, good customer service...inconsistent with hours of operations. Sign says closed at 5pm Sat/Sun...but they close at 4.30.
Was a long time customer came in 4 to 5 x a week. Always called in my order. Came in said I'm here to pick up my order the red head girl who was working out front said ok. (She sucks always screws everything up and always has a horrible attitude. ) The Spanish woman who usually works is way better. Saw 5 people come in and order Similar egg sandwiches and get their food before me who called it in. I said excuse me I ordered mine 20 minutes ago. She said you have to wait. I then waited another 5 min asked where the order was and she gave me a horrible attitude and started yelling at me in front of customers. I walked out. Never again. Spent over 10 dollars a day there daily was always polite but because of her will never come back. Went to AJ bagels a few blocks away way better bagels and customer service. Avoid this place.
Staff ignored me while doing “busy” work. Didn’t look too happy working there, .bagel and cream cheese with a side of rudeness. Not going back there. You want my money, try……..can I help you with a smile.
Atmosphere: 1
Food: 2
Service: 1
I don't know why they participate in Too Good to Go if they are always going to not honor the deal for the Surprise Bag. I stopped by 4pm and inquired if I could pick up now or have to wait till 4:30. They acknowledged I have to come back at 4:30 and they'll have it ready for me. I come back and they are already closed. They used to close at 5pm but ownership might have changed and they always lock the door by 4:30pm now. They used to have a sign for business hours but not anymore. Either put a sign or update your business listing on Google. I've had issues with this enough times so I'm done with yall.
Perhaps they feel TGTG app users are getting a steal of a deal, but for me it generated them more business. Their sandwiches are good as well. Boar's Head confirmed, portions are pretty standard, and they don't miss anything on the item list. There are delis in the neighborhood that straight up give you different meats if you don't know your stuff so I appreciated that. They also do have the best bagels in this area so that's why I won't give you a 1 star. Be grateful for a 2 star.
Atmosphere: 1
Food: 5
Service: 1
My toasted roll with butter was perfect. Toasted nor burnt but crispy, butter throughout and the butter had the right amount of salt. Roll was cut in half and wrapped in foil. I appreciate their care in preparing my order.
Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Avoid coming here if you can. What should take 2 to 3 minutes to grab a bagel will become 10. The lady at the counter blatantly ignores customers to talk to colleagues in the back while orders are piling up in the front.
Atmosphere: 1
Food: 4
Service: 1
If you have all morning to wait for a simple order this is the place for you.
Atmosphere: 1
Food: 3
Service: 1
Really nice place for a quick breakfast. The egg and cheese bagel was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Cream Cheese Bagel
My go-to spot for bagels. I usually grab a few bagels for the week or I'll order a toasted bagel with vegetable cream cheese for breakfast. This time, I tried one of their breakfast platters. The eggs and sausage were decent. I really enjoyed their French toast.
I would like to know who owns this place? Need to train your staff for better customer service. Customers are what makes your business flourish.
Service: 1
Restaurantji Recommends
Always friendly, quick turnaround. They make a mean bacon egg and cheese on an everything bagel lightly toasted, with a dab of butter, a little salt and pepper, not too much cause I don’t want to die…. And ask them to cook it like they cook it for their kid. Dee lish us!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
This place sucks. Their service is horrible. The workers are in the back talking while people are waiting to order. Blatantly ignoring customers. There are better bagel stores in Bay Ridge with great service.
Atmosphere: 5
Food: 5
Service: 1
Mess up my order so frequently and the bacon egg & cheeses aren’t good.
Atmosphere: 3
Food: 2
Service: 1
Grabbed this bagel before my long drive. was presently surprised of how fresh soft and tasty the bagel was. Will be stopping in again
Atmosphere: 5
Food: 5
Service: 5
Nice local bagel shop, good customer service...inconsistent with hours of operations. Sign says closed at 5pm Sat/Sun...but they close at 4.30.
Atmosphere: 3
Food: 4
Service: 4
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