Terrible communication and horrible people working here. Even in the middle of a pandemic the only thing on these peoples minds is money money money. Nine Cakes only concern to be money. Shameful.
Lorraine Voytko
Blindly ordering a wedding cake from out of state can be a nerve racking experience. But the staff at Nine Cakes were so accommodating and so helpful that it was actually a good experience. The cake was just stunning and from all reports totally delicious. Our daughter and new husband just loved it and it just made them so happy to have such a special cake. And for the parents who couldn't be there - it made us feel so much better. Also important - it was delivered as promised and right on time. And a special shout out to Betsy who brought some light to these otherwise dark time.
Paula Calame
We ordered a 3 tier wedding cake for my daughters wedding, it was absolutely amazing. From the beginning they were professional and a pleasure to work with. The cake was not only delicious but beautiful. Thank you for your wonderful work. I would recommend them to anyone.
Natalie Cerny
Ordered a vegan birthday cake for a large group and it was AMAZING. Wonderful customer service - super fast and thoughtful. Couldn't recommend more highly.
Gina Houghton-Larsen
Amazingly beautiful and tasty cakes for my daughter's birthday. We ordered the flourless chocolate and the carrot cake. Rich, decadent and will order again!
Urvi Kapoor
Thankful to Nine Cakes for your donations to the residents at SUNY Downstate! We really enjoyed your treats!
Michelle Edgemont
Seriously the most delicious and beautiful cakes. Everything that comes out of this bakery is wonderful. They are lovely to work with, professional, and kind. My one and only stop for wedding cakes!
Anna and Jake's Wedding
Working with Nine Cakes on our wedding was easy, fun, and of course, delicious. They were lovely to coordinate and communicate with and the process was straightforward. The tasting was really cute and helpful, the process of picking our design was fast, and the cake at the wedding turned out beautiful and very very good. Highly recommended.
Niki Stanis
They made the perfect cake for our wedding. The flavors were so creative and amazingly tasty. They made the color and sugar flower to match with our wedding invitation and floral decor for the day of our wedding. It was the best cake we've tried and we highly recommend anyone to choose Nine Cakes. They were communicative throughout the process, and everyone was extremely friendly to work with.
Dr. Julie Ferrauiola
I may have procrastinated a bit in finding a wedding cake, but it was truly for the best because I found Nine Cakes! They accommodated a very abbreviated timeline (circa 6 plus weeks, not months) and made us the most beautiful and delicious cake. I have never been to wedding where I remembered the wedding cake, mostly towers of gaudy fondant and flowers and chalky cake with overly sweet buttercream. Our strawberry lemonade and chocolate strawberry cake was not only elegant and beautiful but so amazingly delicious that I am still having guests say they are craving it. In full disclosure, I may have eaten some of the leftovers for breakfast the day after the wedding. Nine cakes will be my go to for all cake needs from now on!
Very disappointed in the customer service. The product is overpriced for what is received and any mention that you are not happy is greeted with silence and indifference.
rhondell jackson
Very good
Lissa Maj De Guzman
Nine Cakes made the most beautiful wedding cake for us. We were initially unsure of the cake design we wanted, as we liked many designs so in the end we just told them our vision and asked them to make it a surprise for us. We didn’t see the cake until our wedding reception and wow, it was beautiful, and they really did deliver! On top of the cake looking good, it tasted so delicious that our guests gave so many compliments and kept asking what flavor we got (Hazelnut). Communication was fantastic; Betsy and Jess were very responsive. We highly recommend Nine Cakes for wedding cake needs!
Marilia Anthony
Thank you Jess for being so attentive to detail. The cake was exactly what we had wanted - You guys truly captured every last detail.
Angela Neal
Armen helped me and my Fiancé throw the best album release party. We went to him last minute for customized cupcakes and he exceeded all of our expectations. The cupcakes were delicious and our guests loved it (they also looked awesome). They delivered the cupcakes to the venue and were a pleasure to work with. I would recommend going to them any day of the week.
Terrible communication and horrible people working here. Even in the middle of a pandemic the only thing on these peoples minds is money money money. Nine Cakes only concern to be money. Shameful.
Blindly ordering a wedding cake from out of state can be a nerve racking experience. But the staff at Nine Cakes were so accommodating and so helpful that it was actually a good experience. The cake was just stunning and from all reports totally delicious. Our daughter and new husband just loved it and it just made them so happy to have such a special cake. And for the parents who couldn't be there - it made us feel so much better. Also important - it was delivered as promised and right on time. And a special shout out to Betsy who brought some light to these otherwise dark time.
We ordered a 3 tier wedding cake for my daughters wedding, it was absolutely amazing. From the beginning they were professional and a pleasure to work with. The cake was not only delicious but beautiful. Thank you for your wonderful work. I would recommend them to anyone.
Ordered a vegan birthday cake for a large group and it was AMAZING. Wonderful customer service - super fast and thoughtful. Couldn't recommend more highly.
Amazingly beautiful and tasty cakes for my daughter's birthday. We ordered the flourless chocolate and the carrot cake. Rich, decadent and will order again!
Thankful to Nine Cakes for your donations to the residents at SUNY Downstate! We really enjoyed your treats!
Seriously the most delicious and beautiful cakes. Everything that comes out of this bakery is wonderful. They are lovely to work with, professional, and kind. My one and only stop for wedding cakes!
Working with Nine Cakes on our wedding was easy, fun, and of course, delicious. They were lovely to coordinate and communicate with and the process was straightforward. The tasting was really cute and helpful, the process of picking our design was fast, and the cake at the wedding turned out beautiful and very very good. Highly recommended.
They made the perfect cake for our wedding. The flavors were so creative and amazingly tasty. They made the color and sugar flower to match with our wedding invitation and floral decor for the day of our wedding. It was the best cake we've tried and we highly recommend anyone to choose Nine Cakes. They were communicative throughout the process, and everyone was extremely friendly to work with.
I may have procrastinated a bit in finding a wedding cake, but it was truly for the best because I found Nine Cakes! They accommodated a very abbreviated timeline (circa 6 plus weeks, not months) and made us the most beautiful and delicious cake. I have never been to wedding where I remembered the wedding cake, mostly towers of gaudy fondant and flowers and chalky cake with overly sweet buttercream. Our strawberry lemonade and chocolate strawberry cake was not only elegant and beautiful but so amazingly delicious that I am still having guests say they are craving it. In full disclosure, I may have eaten some of the leftovers for breakfast the day after the wedding. Nine cakes will be my go to for all cake needs from now on!
Restaurantji Recommends
Very disappointed in the customer service. The product is overpriced for what is received and any mention that you are not happy is greeted with silence and indifference.
Very good
Nine Cakes made the most beautiful wedding cake for us. We were initially unsure of the cake design we wanted, as we liked many designs so in the end we just told them our vision and asked them to make it a surprise for us. We didn’t see the cake until our wedding reception and wow, it was beautiful, and they really did deliver! On top of the cake looking good, it tasted so delicious that our guests gave so many compliments and kept asking what flavor we got (Hazelnut). Communication was fantastic; Betsy and Jess were very responsive. We highly recommend Nine Cakes for wedding cake needs!
Thank you Jess for being so attentive to detail. The cake was exactly what we had wanted - You guys truly captured every last detail.
Armen helped me and my Fiancé throw the best album release party. We went to him last minute for customized cupcakes and he exceeded all of our expectations. The cupcakes were delicious and our guests loved it (they also looked awesome). They delivered the cupcakes to the venue and were a pleasure to work with. I would recommend going to them any day of the week.
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