Panera Bread

528 Gateway Dr Mailbox 2, Unit 12, Brooklyn
(718) 647-1876

Recent Reviews

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Octavio Andujar

Sad we waited almost an hour for our food. Then it was wrong and we had to wait just as long for a remake. Because they decided to make everyone else food and pushed us to the back of the line.

Food: 1

Service: 1

M H

Went today and ordered the balsamic green with chicken salad, and the half soup with a baguette. The salad was horrible, cucumbers were old and the chicken was frozen. Then they were out of baguettes but the server didn’t say that. When I asked she had an attitude. I asked for a refund and the Mgr was courteous and assisted me with one. I was very disappointed today, I don’t come to this location so I can’t say its this bad all the time.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Chappell

Food was great.. Table seating

Atmosphere: 5

Food: 5

Service: 5

CRAWFFORD JAMESON

Try the Toasted Garden Caprese, featuring fresh mozzarella, vine-ripened tomatoes, basil, arugula, and a drizzle of balsamic vinaigrette and garlic aioli on ciabatta
& add Tuna

The flavors are Outstanding 😋 😋

It's the Best 🥪 Sandwich !!!

Atmosphere: 5

Food: 5

Service: 5

Kamil

Food tast bad

Atmosphere: 2

Food: 1

Service: 3

Desiree JeanJerome

BE WARE OF GATEWAY BROOKLYN PANERA BREAD DELIVERY. It's a bunch of incompetent young people who never read the delivery notes so your order is always messed up. You'll get the wrong sandwich, missing items, wrong drink ... and all after waiting 2 hours for delivery. I'm only leaving this review because it happens so frequently. And when I asked the manager why her staff always make errors she hung up on me. Upon calling back she said I yelled at her - yet I never raised my voice. She was uncomfortable that I pointed out her team make mistakes. SPEND YOUR MONEY AT YOUR OWN RISK. Better to visit an actual store where you can check your order first.

Atmosphere: 1

Food: 4

Service: 1

Brian Thompson

The place was clean and the staff polite and friendly.

I was disappointed that there was no whole milk, nor half and half for coffee on a Sunday morning at 9:30am. If I was told this before I ordered, I would have bought a different drink.

Atmosphere: 4

Food: 2

Service: 4

Tashawn Govan

I was just about to order from here..thank GOD for reviews. Smfh I hate when businesses have no hospitality and then not wearing aprons or hair nets. 🙄

joyce waldvogel

This place is filthy. We changed our seats 3 times in an unfruitful effort to find a clean table. The floors are dirty, with ground-in food everywhere. but it’s ok. The employees have time to sit in the booths on their phones. It’s an embarassment,

Atmosphere: 1

Food: 5

Service: 3

Carol Magee

Food is delicious and healthy

Atmosphere: 4

Food: 5

Service: 5

CELESTIALBEAUTY_BYADILAH

The cashier was PERFECT! Pleasant, professional and articulate!
The Hispanic ladies preparing the food were rude, they were talking about me in Spanish! Shameful behavior because i understood what they were saying and it was very hurtful and disrespectful!!!

Atmosphere: 3

Food: 4

Service: 1

Dakota's D\u0026D

During a recent visit with a companion, an order was placed that included both food and a takeaway bottle of green tea. Observation of an employee utilizing an empty bottle to fill the to-go container directly from the public beverage dispenser, with the bottle's mouth in close proximity to the spout, raises significant hygiene concerns.

The total expenditure for this visit amounted to $60.00, and the meal was served with wilted lettuce and fresh chicken.

Atmosphere: 2

Food: 2

Service: 1

Nicole HJ

I ordered a whole Greek salad without meat through uber eats. My salad arrived in half portion, with old, soggy lettuce and no safety tape on the salad bowl itself, just on the bag. It also was missing the feta cheese. I am so disappointed and annoyed. I have contacted uber already to try to get a refund.

Food: 1

Service: 1

Leah Zariam

The food was really good the place was nice and clean the staff are kind and the manager is rude also the music is too loud making me not wanna eat there I was eating there while I was in a meeting on my laptop and I could barely hear anything the laptop was saying and the person I was in a meeting with asked me if I was at a party please keep that music down

Adam

Sticky tables. Rude employees. Orders mistakes.

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