Papa Johns Pizza
12 Sutter Ave, Brooklyn
(718) 804-7272
Recent Reviews
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The worst place to order….The guy on the phone having an attitude, very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
This location gives terrible customer service. Waited 2 hours for my food to be delivered just for my order to be missing food and my pizza to be cold. They are rude when you call them. It’s just a no for me smh
Food: 1
Service: 1
Recommended dishes: Wings, Pepperoni and Pineapple, Pizza
I always buy Papa John's Pizza.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings, Pepperoni and Pineapple
The people are so rude, i placed an order online and he was very rude to me. the people in there need to either get a new job or be retrained because this is completely unacceptable for paying customers.
Atmosphere: 1
Food: 1
Service: 1
Ghetto. Unprofessional. 1.5 hour delivery. Cold. Outsourced customer service number taking over pizza industry as well took long to get thru to actual store
Atmosphere: 1
Food: 1
Service: 1
Delivery never came and know one is answering the phone
Service: 1
I spent $60 on an order I asked for half pepperoni and half cheese find out they put pineapple and sausage. DONT BUY FROM
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings, Pizza
Order never came horrible service.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE ON MY LIFE . Coming from a big back DONT ORDER FROM HERE . They sent me a box of pizza and everything burnt & telling me otp it’s nothing they can do .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Horrible. These people really sent me a soggy ass pizza that tasted like fish. Why did my pizza smell and tasted like fish ? I don’t know all I know is that it was truly disgusting !!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The delivery and customer service are just as bad alike. I placed an order for delivery and it should have been here more than thirty minutes ago, I called the store for updates and nobody is picking up the phone for fifteen minutes now. The store is open but they continue to ignore my call.
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER FROM HERE THE DELIVERY GUY
GUY HAD HIS HANDS IN MY
Atmosphere: 1
Food: 1
Service: 1
Terrible service… people don’t even speak English. Lying to me on the phone, refused to correct my order or the phone. Just a total bad experience and I wouldn’t recommend anyone order online or place/call for a delivery. The way the manager just lies and tell you anything to get you off the phone instead of correcting a computer error made me NEVER want to order from them again. Pizza good but not that good to the point I can’t find somewhere else to eat at. Long story short… service is so terrible I don’t even trust them to make my phone. Attitude over the phone is horrible
Atmosphere: 1
Food: 3
Service: 1
The food is atrocious here, second time I get food poisoning from this place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings, Pizza
Worst I ordered a pizza last night, my pizza never came. I contacted the branch they said I never placed the order my info is not on the system for my order although I have my text messages indicating that the order was placed an being made. After 2hrs of waiting, I called they offered to make it over. I contacted the manager this evening while lodging my complaint the phone call mysteriously disconnected. Failure yes especially when i paying my money!!
Service: 1
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