Papa Johns Pizza
138 4th Ave, Brooklyn
(718) 852-7272
Recent Reviews
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Racists! Wouldn't give my son my pick up order and said it was because he's dark skinned! Lied and said I didn't have an order there even though I called them ahead of time and told them I was sending my son. Told him twice that they wouldn't give my order to him because he's black. Go to a different Papa
Atmosphere: 1
Food: 1
Service: 1
Staff is rude, i asked for the manager and he refused to speak to me
Atmosphere: 2
Food: 3
Service: 1
Very bad service. They said 10 minutes and my lunch break is over. I have been waiting for 40 minutes. Service quality is 0.
Atmosphere: 1
Food: 1
Service: 1
Very good workers
Atmosphere: 5
Food: 5
Service: 5
Terrible attention
I do not recommend that you at least order it for delivery
Because the gentlemen who are in the premises give bad attention.
Atmosphere: 1
Food: 4
Service: 1
Manager at this location is beyond unprofessional. The app makes mistakes understandably and clicked the No Base Sauce option for a pie. We did not know until after receiving the pie that there was no sauce on it. After calling the store multiple times and being hung up on and told repeatedly that we had to give the pie with no sauce back in order to receive a new one. The manger then acted like he didn’t remember what he just had said on the phone and did not send a pie of our satisfaction. He did not follow Papa John’s official policy and was extremely unprofessional and rude and arrogant.. No more than two slices was taken as well and he refused to give him his name after asking multiple times.
Atmosphere: 1
Food: 1
Service: 1
charge the customer more
Service: 1
It's only for pick up and deliveryWaiting time less than 15
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Own Pizza, Garden Fresh Pizza, Epic Stuffed Crust CYO Pizza
Excellent management
good choice
Restaurantji Recommends
it was
Atmosphere: 4
Food: 5
Service: 4
This place is totally disgusting. The people there are very unsanitary and they have very poor customer service. They have no respect for their customers. They need to be shut down. I will be calling 311 to complain against them. After ordering my food I noticed the floor has fesces smeird in the center. I was like oh no. Also it sounded as if one of the cokks had covid. I promptly asked for my money back. I would avoid this restaurant at all cost!! Please if you want good service clean food and nice atmosphere DO NOT COME HERE!!! THIS PLACE IS TOXIC ON ALL LEVELS....
Atmosphere: 1
Food: 1
Service: 1
Change the staff here and your income will increase, they don't respect delivery people, they don't welcome guests as they should,
Atmosphere: 1
Food: 1
Service: 1
is dont even want to give 1 stars this place look so messy and dirty we i open the door ..i work for uber eat and come all the way here to pick up a order for my costumer and they tell me to confirm and i can not cos the app freeze ànd i cant do anything about it and they took the pizza back and tell me to get out of the restaurant!!!!@-@ i was like FOR REAL you tell me tò GET OUT!!!!!at that moment i was shock which i was on the line with a uber costumer service person try to fix the app issues but this place is so rude that kick me out of the restaurant which make me so upsets and so sad for this papa john place..so they deserve no stars with this kind attitude a service
Absolutely Absolutely the worst service. Gentleman who answered the phone with me practically made me repeat everything 3 times and still had no idea what I was saying. Was unable to help.
Atmosphere: 1
Food: 5
Service: 1
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