Papa Johns Pizza

604 Grand St, Brooklyn
(718) 218-8282

Recent Reviews

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Starry Pebble

The worst I have seen 👎

Atmosphere: 1

Food: 2

Service: 1

Karl M

Mark it on the calendar. 10/3/25 at 11:34pm, the day I converted from Dominos to Papa John's.

pro tip. Add a little scoop of vanilla ice cream on the brownies.

Food: 5

Service: 5

Nikita Rajgopal

0 star location. Horrible customer service and will be filing a report because they refused to acknowledge religious views surrounding not being able to eat meat or things that are touching meat. Manager did not process a refund for two orders I received that had errors. Better off with dominos, better pizza, better people.

Atmosphere: 1

Food: 1

Service: 1

Andrew Maso

Gross and undercooked. I got sick.

Emily Lee

Worst store ever. Don’t go! Just walked in to order a pizza, but they canceled my order and started making up reason as to why they canceled my order. The place is very dirty and service is very slow.

Atmosphere: 1

Food: 1

Service: 1

Anthony L

Just walked in to order a pizza... Got looked at like I had five heads. Stranded there for 10 minutes and no one took my order. Also, every single worker in the place looks like they haven't showered since March 2022

Atmosphere: 1

Food: 2

Service: 1

Luca Scarano

Not sure why anyone in new york city would pick this over the 30,000 better options around

Atmosphere: 1

Food: 1

Service: 5

Aaliyah Vargas

Ordered delivery and this dumb delivery driver had no change like how you deliver pizza with no change it is ridiculous and didn’t want to go get the change and so I told him keep the pizza

Atmosphere: 1

Food: 1

Service: 1

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workers are dirty place is dirty terrible delivery terrible customer service. get real pizza.

if your the owner fire staff.

Atmosphere: 1

Food: 1

Service: 1

HECTOR EWMENEDIS TEJEDA SORIANO

I wasn’t expecting this, 3 hours later and cold Pizza, very disappointed

Food: 1

Service: 1

Casey Jerome

Requested extra sauce received none nice!

Atmosphere: 1

Food: 1

Service: 1

Shannon Hartman

If i can give a 0 i would. They accepted the order marked it as delivered and when they noticed it was too far to deliver they wanted to give only a 50% refund! Disgusting. Thank god for my bank they would never see another dime from me.

Cali Stanford

I'll pile on to the negative reviews. Will vouche.
Pretty bad customer service.
Way to lose a client? Refusing to work and make a pizza before closing time...

Even with new owners (2023)...
Maybe there is a clear reason this is one of the three lowest rated Papa John's in all of NY.

Atmosphere: 3

Food: 3

Service: 1

Tiffany Martinez

the driver literally stole my pizza. i called him 5 times and texted him 5 times as well. literally looked me in my eyes while pulling away in his car. i called papa johns to report this and they did absolutely nothing

Service: 1

Wendy Rendon

Food was excellent. Very fresh.

Atmosphere: 5

Food: 5

Service: 5

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