PiCH Restaurant and Lounge

I've visited this restaurant multiple times, but unfortunately, each experience has different issues. While the food is consistently delicious, the service falls short. Very long wait times, making it unsuitable for those in a hurry. We were asked 2 separate visits to move seats mid-meal to accommodate larger parties. (Complimentary drink was given the first time)On our third visit, many menu items were unavailable, including salmon and mashed potatoes, etc. Even ordering a simple salad became an ordeal to wait an hour-long just to tossed lettuces in a bowl? (Really?!) I hesitated to write this review, because the owner is a cool person, but as someone who values quality and service, I believe honest feedback is essential. Despite notifying our server that we were celebrating my birthday, they failed to acknowledge the occasion.
Our server was inattentive, lacking interaction. Then, automatic gratuity despite poor service and significant menu item unavailability.

Due to repeated service issues, I now opt for takeout to avoid disappointment.

Atmosphere: 1

Food: 5

Service: 1

Tuesday night karaoke vibes are great!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Lobster Mac and Cheese

I went today for brunch ! I highly recommend

Atmosphere: 5

Food: 5

Service: 5

I went to this restaurant last night with my girlfriend and had one of the worst dining experiences of my life. The waiter forgot about us multiples times and it took almost 20 minutes for us to grab our drinks and an entire hour before we got our food.

We had to walk up to him and ask for our stuff multiple times meanwhile this dude was trying to get some girl's number at the bar next to us.

The total bill came out to almost $100 dollars for horrific service and subpar food and drinks. If you're planning on going here, please choose better for yourself and and go anywhere else

Atmosphere: 2

Food: 4

Service: 1

Food is ridiculously priced for example omelette for $35 and server abandoned our table over 2 hrs of this and was not able to get adequate service until we were trying to leave and then all of a sudden they acted like we were thieves. also never received our drinks because we were told other people ordered more so they had more priority, even though we were sitting at a table, so essentially we were punished for not buying a Pitcher. I would not suggest this place for brunch if you’re genuinely interested in eating. DJ was entertaining, but way too loud as well

Atmosphere: 5

Food: 1

Service: 1

Blasting music, no respect for neighbors. Absolutely terrible!

Atmosphere: 1

Service: 1

Tried to support them. They had nothing to serve me. Everything I asked for that was on the menu they didn't have. After asking about 6 options, I went to a better service place.

Atmosphere: 1

Food: 1

Service: 1

Always delicious food and drink! A great vibe especially if the DJ is there. They used to have a pan player, but I'm not sure if they still have that. I've gone again and again with friends, dates, and solo. Don't think about it, just do it! Visit People of Indigenous and Caribbean Heritage as often as your wallet will allow!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spiced Pepper Shrimp, Salmon Bites, Lobster Mac and Cheese, Jack Daniels Wings

Dj was on point, our waitress was so sweet and the food was delicious and large portions

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grits, Peach Cobbler Waffles and Chicken, Mango Wings

Labor Day weekend was a Vibe! I'll be back!

Atmosphere: 5

Food: 5

Service: 5

We have been working hard all week and needed somewhere to start our birthday celebration. We ended up at Pich and nothing but Amazing from the time you enter till you are leaving. The music, the atmosphere, the food, the beautiful server we had, to big bro Snoop looking out for us. So great we went twice in one week and we will be back again.You want to celebrate your birthday, a career achievement, anything this is the place to do it. There is not enough stars here to give Pich 20 stars. May the beautiful place continue to have many blessings and successful years to come. Lady Vincy love you all.

Atmosphere: 5

Food: 5

Service: 5

Great food, great service, Accommodating Manager I believe his name is, McDuff is a good guy!

To be very honest, the food was very MID ! Rum punch was a 5/10 barely taste any alcohol. The service was ok, there was no Hostess to greet you at the door, our waiter took forever to get to our table. Once she did she took our drinks, then food & then dissapeared for over 30 mins. Didn't take us long to figure our the food was not giving what it needed to give. We waited over 20 mins for the check... i will not be back mostly because of the food. I had their version of rasta pasta with shrimp (5/10) & jerk chicken (6/10) - & it came out COLD & their chicken wings (6/10).

We went on a Friday evening and when we arrived the place was nearly empty. Our server was clearly new, but I would have expected he would have some help. It took several minutes before we were asked about drinks and then when we placed our order it took 1.5 hours to get our food. We were less than 10 minutes from leaving before it arrived. If the place had been full I could have understood somewhat. Not sure if the order wasn't entered in the kitchen? We asked for water 3 times before we got it. It was very loud and if you sit outside you are in the smoking section. The food was very tasty when it finally arrived so that saved the experience.

I was visiting from Orlando, Florida. It was My second time dining here. Food was good, but service could be better, took forever for food and it didn't come out all together, by the time I got my dish, my husband was almost done with his!