Popeyes Louisiana Kitchen

2343 Utica Ave, Brooklyn
(718) 338-6821

Recent Reviews

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ME thats who

The credit card/touch screen device in this Popeyes is a for SCAMMERS. They tried to charge me for an order and then the machine says its broken and they have no record of my order. Then the next day suspicious charges on my credit card. Do not go in this place.

Food: 1

Service: 1

Alex Cartmen

Not once have I gotten a complete order, always missing sauces, biscuits, sometimes even a whole sandwich.

Atmosphere: 1

Food: 3

Service: 2

Luz Cline

Horrible customer service Chicken was not cook 100% , still blood

Atmosphere: 1

Food: 1

Service: 1

MJ Brownsville

This Popeyes is joined with burger king. My daughter and I had an awful experience. We were informed that there was no spicy chicken in tenders or bone in piecesand that we'd have to wait 15 minutes. We agreed to wait and continued to place our order via kiosk. While using the kiosk we were approached by the same cashier and informed that the spicy will take 15 minutes. Again we agree to wait, she left, came back immediately, saying that it'll be 25-30 minutes. I said ok never mind. So we modified our order with the cashier via kiosk. I ordered popcorn shrimp by itself with bottled water. My daughter wanted tenders and fries meal with lemonade slush. There was no water, no slush. The cashier suggested we're get pink lemonade from the other side of the restaurant which was burger king. We agreed and redid our order without drinks. As we waited over half an hr, we obtained our slushies but they were not slush, they were cups of foam. I returned and explained. The cashier at burger king was nice and said she'd remake it when the ice took hold. She did. Same issue. We requested for Sprite instead, but no Sprite. She offered to get the sprite machine refilled and did. So back over at Popeyes, we sat n waited. Finally we got our orders. We asked to stay in but it was bagged, we didn't complain. Open the food, it was cold. The popcorn shrimp was tiny crumbled pieces of breading, fries cold and tough. Tenders stale, biscuits stale. We wanted spicy chicken and waited longer than what they said it'd would've taken to make it. It was disappointing and annoying especially after the long day my daughter and I had. As we looked at and tasted how awful the food was, we heard customers coming in asking for spicy and being told it just sold out. That didn't make any sense. Cuz the place was super empty. My daughter apologized that she couldn't eat. I told her don't u dare. It's fine. We trashed the food. Asked for the restroom. It was filthy. Toilet paper and water everywhere, used cups and trash. We couldn't lower our pants without cleaning it up. Our stomachs were hurting from tasting the foam filled drinks that were supposed to be slush and the cold stale food. We therefore had no choice but to clean up the area around the toilet. This entire experience took up 2 hours of our night. And about $30. We went home with awful stomach aches. I don't think I ever want to even smell popeyes ever again.

Atmosphere: 1

Food: 1

Service: 1

Streamer Right

Not stingy with sauce , chill staff. And they don’t skimp the food

Atmosphere: 4

Food: 5

Service: 4

Zaire Fatima

Customer service at this location is just the worst. This Indian man taking the orders is extremely rude and is always yelling and raising his voice at customers. He's so full of pent up anger and discontent. Dude needs to take some customer service training or anger management courses.

Atmosphere: 1

Food: 1

Service: 1

Alina alia

This place was very clean

Atmosphere: 5

Food: 5

Service: 5

Star Ships

Just went here, just saw someone handle the food without gloves. Immediately got off of the line and left.Very unsanitary

Atmosphere: 1

Food: 1

Service: 1

Chen Joseph

It is amazing fired chicken restaurant. Everything kept hot ,fresh temperatures. Hey body don't miss it !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chicken Combo, New Honey Lemon Pepper Wings, Popeyes Golden BBQ Chicken Sandwich

TheReal UGF

Love this place

Kenneth Guerrero

Ordered a 4pc comboLady in the front saw I was in uniform and knew I wouldn't checkI got my bag my drink and leftI got to base and opened it up to eat my delicious junk food only to find out she gave me a grand total of 1 pc chicken,French fries, and a biscuitShe charged me 17.41 for 1 pc of chicken... do better

Atmosphere: 1

Food: 1

Service: 1

LilKingZ710

My wings were cold, not even room

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Cajun Fries, Sweet Heat Sauce

Matt Gherman

Great

Atmosphere: 5

Food: 5

Service: 5

rumishka8

Never again going to this place.

Service: 1

Dee From Brooklyn

Typical Popeye's. Staff is nice

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Mashed Potatoes with Cajun Gravy, Red Beans & Rice, Classic Chicken Sandwich

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