Unfortunately, we had a very disappointing experience at this café. The staff was extremely unfriendly — there wasn’t even a smile when taking our order, and it genuinely felt like they were unhappy to be there. On top of that, our order was taken incorrectly. We ordered two cakes, but only one was brought to us. When we asked about the second one, we were told that it was never ordered. The overall atmosphere was very negative, and the staff did not seem customer-oriented at all. Honestly, with this level of service, I wouldn’t have left a tip, but an automatic 18% gratuity was added to the bill. Management should seriously consider encouraging their staff to be more attentive, welcoming, and friendly, as this kind of service discourages customers from returning.
John Go
The best tea place ever. Amazing staff wonderful owner amazing tea and food and atmosphere . Great for any occasion stop by see for yourself .
Joey Chen
Went with my friends for a birthday. Waiters were very kind
Qalbe Abbas Kazmi
Good food, great atmosphere. However, adding 18% tip upfront for a party of two was a little too cheeky when there are no signs posted. A poor choice of business etiquettes. And yes I have been there before at least 5 times and they probably started doing in the last year or two.
Yompale Gorodovoy
Very nice atmosphere, very nice tea, and service, but CRAZY prices. So so expensive! I understand we are in New York, but this is Brooklyn, not Manhattan! Stop ripping people off!
Kimberly Cordero
Cozy vibes, amazing tea, and foods that are absolutely heavenly! The staff is super friendly, and every visit feels special. A true Brooklyn gem! 🍵🍰✨
Jessie Liu
I really like this place I got the waffle and its so good Very expensive go with a friend
I was very disappointed about this particular location. Compared to Staten Island location it’s night and day. The food was terrible and the service was nothing to brag about. Fake calamari, please don’t order. Cod fish was terrible. The only thing that w as ok is tea.
I am very disappointed.
Roze
We came to Prince Tea House after dinner, and it was the perfect way to end the night. We sat in the back area filled with twinkle lights super cute, warm, and such a photogenic setup. The dessert presentation here is always stunning and picture-perfect!
I got the Purple Yam Soufflé, freshly baked and served with vanilla ice cream. It takes about 15 minutes, but it’s absolutely worth the wait warm, soft, and perfectly balanced with the cold ice cream. First time trying it, and definitely not the last 10/10! One of my friends ordered the Fruit Toast, which was beautifully stacked with bananas, strawberries, and ice cream we all had a bite, and it was a hit. Another friend got the Mango Crepe Cake, which we loved, and the last one had the Strawberry Shortcake, light and delicious.
It’s not my first time visiting this location, and it won’t be my last. The vibe is always cozy and relaxing perfect for catching up, enjoying desserts, or just chatting for hours. If you go during the week, it’s less crowded and more peaceful, which makes it even better. Highly recommend for dessert lovers and anyone who appreciates a calm, beautiful tea house atmosphere.
marimar Maria
Amazing place to share herbal tea with friends and family ♥️
Jessica Ma
My partner and I come to this place all the time for late night after dinner dessert. It is a lovely place with solid drinks and food. However we got there just before 11pm and the guy was already flipping the sign to close even though their hours said they were open until 12am. Last call for food was at 11pm. By 11:20, they turned the music off and was putting chairs on top of tables around us despite multiple groups still sitting in the area. We are always conscious of closing time and finished by 11:40pm. However the entire time we were there it felt very unwelcoming. And the 18% included gratuity for 2 people was just the cherry on top. They should not put a closing time of 12am if they realistically want to act like they're closed by 11:30 or sooner.
Too expensive, bad service
Really nice tea
The Place, The Food and Service is Very Good
Unfortunately, we had a very disappointing experience at this café. The staff was extremely unfriendly — there wasn’t even a smile when taking our order, and it genuinely felt like they were unhappy to be there.
On top of that, our order was taken incorrectly. We ordered two cakes, but only one was brought to us. When we asked about the second one, we were told that it was never ordered.
The overall atmosphere was very negative, and the staff did not seem customer-oriented at all. Honestly, with this level of service, I wouldn’t have left a tip, but an automatic 18% gratuity was added to the bill.
Management should seriously consider encouraging their staff to be more attentive, welcoming, and friendly, as this kind of service discourages customers from returning.
The best tea place ever. Amazing staff wonderful owner amazing tea and food and atmosphere . Great for any occasion stop by see for yourself .
Went with my friends for a birthday. Waiters were very kind
Good food, great atmosphere.
However, adding 18% tip upfront for a party of two was a little too cheeky when there are no signs posted. A poor choice of business etiquettes. And yes I have been there before at least 5 times and they probably started doing in the last year or two.
Very nice atmosphere, very nice tea, and service, but CRAZY prices. So so expensive! I understand we are in New York, but this is Brooklyn, not Manhattan! Stop ripping people off!
Cozy vibes, amazing tea, and foods that are absolutely heavenly! The staff is super friendly, and every visit feels special. A true Brooklyn gem! 🍵🍰✨
I really like this place I got the waffle and its so good Very expensive go with a friend
Restaurantji Recommends
Great place to have a cup of coffee
I was very disappointed about this particular location. Compared to Staten Island location it’s night and day. The food was terrible and the service was nothing to brag about.
Fake calamari, please don’t order. Cod fish was terrible. The only thing that w as ok is tea.
I am very disappointed.
We came to Prince Tea House after dinner, and it was the perfect way to end the night. We sat in the back area filled with twinkle lights super cute, warm, and such a photogenic setup. The dessert presentation here is always stunning and picture-perfect!
I got the Purple Yam Soufflé, freshly baked and served with vanilla ice cream. It takes about 15 minutes, but it’s absolutely worth the wait warm, soft, and perfectly balanced with the cold ice cream. First time trying it, and definitely not the last 10/10! One of my friends ordered the Fruit Toast, which was beautifully stacked with bananas, strawberries, and ice cream we all had a bite, and it was a hit. Another friend got the Mango Crepe Cake, which we loved, and the last one had the Strawberry Shortcake, light and delicious.
It’s not my first time visiting this location, and it won’t be my last. The vibe is always cozy and relaxing perfect for catching up, enjoying desserts, or just chatting for hours. If you go during the week, it’s less crowded and more peaceful, which makes it even better. Highly recommend for dessert lovers and anyone who appreciates a calm, beautiful tea house atmosphere.
Amazing place to share herbal tea with friends and family ♥️
My partner and I come to this place all the time for late night after dinner dessert. It is a lovely place with solid drinks and food. However we got there just before 11pm and the guy was already flipping the sign to close even though their hours said they were open until 12am. Last call for food was at 11pm. By 11:20, they turned the music off and was putting chairs on top of tables around us despite multiple groups still sitting in the area. We are always conscious of closing time and finished by 11:40pm. However the entire time we were there it felt very unwelcoming. And the 18% included gratuity for 2 people was just the cherry on top. They should not put a closing time of 12am if they realistically want to act like they're closed by 11:30 or sooner.
Loading...