Pure Green - Juice Bar Brooklyn

i came in around 2 pm on a saturday. there was no one in the store and i ordered a smoothie with 2 ingredients. it first took 13 minutes for the lady working to start making it and total took 15 mjns to revive it. she also didn’t even fill up my cup fully. i come here frequently and was very disappointed.

Ridiculously slow service to a frustrating level. I’ve ordered a few times from here every time on Uber eats at least 10-15 before entering because I usually need to head somewhere right after.

Walked in 10 minutes later to an EMPTY store, and my smoothie had still not been made. Ordered avocado toast since it’s not on the Uber menu and watched as a worker proceeded to text (with gloves on) then touch food / raw fruits and vegetables. Smoothie was STILL not being made until I asked what was going on. Proceeded to make it incorrectly (I subbed bananas for pineapple but at this point I needed to leave).

As someone who’s worked in service I get it if there’s a rush but it was EMPTY people came in after me and they started making their orders.

Workers didn’t seem to care - I felt like a Karen but honestly just insanely frustrating.

Atmosphere: 1

Food: 4

Service: 1

The açaí bowls are definitely my favorites, I’ve also tried the smoothies. The service is really good, the people on the counter start preparing your products as soon as you pay and are nice and patient. There’s also room to seat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai

This place is awesome , clean and the service is great ! I always get an açaí bowl and they make it soooo good !

Atmosphere: 5

Food: 5

Service: 5

Fantastic berry açaí bowl, and the girl working there is super friendly and makes an excellent bowl. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

please hire more ppl. one guy was working his butt off. i waited 20mins. after waiting 10mins before ordering. the smoothies are not good. the banana is not ripe. totally changes the flavour. definitely would not come back.

Atmosphere: 2

Food: 2

Service: 2

Great drinks and great service!

I watched a worker come back from his break - not wash his hands put gloves on then do a transaction with cash then proceed to use his hands to make a smoothie. No changing of gloves between

i always enjoy the smoothies i get from here. the avocado toast is also always a must

Atmosphere: 5

Food: 5

Service: 5

Tina is amazing!!! She helped me create the perfect smoothie to reduce the sugar and keep the taste

Atmosphere: 4

Food: 5

Service: 5

Been coming here for years but it’s totally declined. I stood at the cash register for a solid 6 minutes before I was even acknowledged and they were not slammed. When I asked when they would take my order I got a ton of attitude and side eye when I had been patiently waiting. Finally took my order and i had to wait another 10 minutes, which felt like them purposefully ignoring me at that point, until they started to make it because the precedent was given to the online orders which makes 0 sense. At that point I was the only person in the store as well. The smoothie itself used to be delicious but when I got it, it was super icy and not blended. The vibe in there is miserable.

Atmosphere: 1

Service: 1

Just went in for a juice, which are all priced at $8. At the register it rings up for $8.50. When I asked about the price difference and for this to be adjusted to the advertised priced I was told it’s not possible and made to seem as if I were the problem. These same juices are also available at the grocery store on average for $7.50 or less. Pretty disappointed.

Service: 1

This place gave a fully melted and warm pitaya bowl to my door-dasher to then deliver to me. They then proceeded to hang up on me when I called to ask about it. While it’s only a pitaya bowl, it’s still a frustrating situation that you, reader, might consider avoiding the next time you’re looking for an açaí or pitaya bowl.

Food: 1

Service: 1

Chill spot. Associate was friendly and engaging. I ordered the Blue Royale as I was looking for a balanced drink with protein. Flavor was mild and pleasant and not overly fruity. Will come back again next time in the future.

Atmosphere: 5

Food: 5

Service: 5

If you order delivery (at least when I did around 7:45pm), expect that it was premade and frozen earlier in the day. Freezer burn and soggy. Maybe if I had customized it would have been fresh? Not sure.

Atmosphere: 4

Food: 2

Service: 4