The drinks are acceptable, prices are reasonable, and atmosphere is casual/cool. However the customer service is routinely unacceptable. I've lived in the neighborhood for 14 years and never received such consistently poor/surly/impersonal treatment at any other local bar or restaurant and (I go out a lot).
Last time I went I was simply trying to cash out for 20 minutes and could get zero eye-contact despite extensive effort and patience. My friends eventually came in and asked what the hell was going on - my tiny girlfriend pushed in front and finally got the bartender's attention and yelled above the noise for the check - and he felt the need to fully scold me and demanded to know "what I expected him to do" when its busy...like I've never been in a busy bar before...
You'd think that'd mean they'd be too busy to scold neglected customers and he'd just hand over the check like it's his job or something. But they always manage to find time to make customers feel unwelcome and unappreciated.
The bar itself is good in concept, but believe me - currently you can find better service at almost any other local place. If they are busy expect to be treated like dirt. Total cold silence would have been a vast customer service improvement and that's not impressive in the hospitality industry.
Atmosphere: 4
Food: 3
Service: 1
Rachel
the best bar in crown heights. core list of $10-$12 cocktails with rotating seasonal specialty ones. vibes are immaculate ?↕️
Isaac Villanueva
great spot to have drinks and vibe with friends. STAFF are really nice and they also have a back yard with seats.
Atmosphere: 4
Service: 5
Soul To Shutter Photography
Worst bar in crown heights.
Service: 1
Parnell Jones
prices are good, service was bad. won't be back.
Mitchell Byatt
Such a cool place, great people!
Atmosphere: 5
Service: 5
Thibault
Rialto Grande is a bar stuck in the 80's, and I love it. The retro vibe adds a unique charm that sets it apart. The prices and drinks are great, making it an excellent value. The atmosphere is nice, perfect for a drink with friends or a date. The staff is incredibly friendly and attentive, making the experience even better. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acid Western
Taylor Pemberton
10/10 bar.. it’s fancy but good prices and has a mix of a dive aesthetic. Great layout, enough space to spread out, awesome backyard. Nice bartenders too
Great service and drinks just looks and feels like a dive bar from the Midwest that has been transplanted to crown heights Brooklyn. Kinda oddball vibes in there.
Atmosphere: 3
Service: 5
BX NYC
Great service and chill cool workers. Definitely recommended!!!!
Atmosphere: 5
Service: 5
Strategy Times
Great service and chill cool workers. Definitely recommended!!!!
Nice bar with outside seating in the back!
Atmosphere: 5
Best spot on the street❣️
Atmosphere: 5
Food: 5
Service: 5
The drinks are acceptable, prices are reasonable, and atmosphere is casual/cool. However the customer service is routinely unacceptable. I've lived in the neighborhood for 14 years and never received such consistently poor/surly/impersonal treatment at any other local bar or restaurant and (I go out a lot).
Last time I went I was simply trying to cash out for 20 minutes and could get zero eye-contact despite extensive effort and patience. My friends eventually came in and asked what the hell was going on - my tiny girlfriend pushed in front and finally got the bartender's attention and yelled above the noise for the check - and he felt the need to fully scold me and demanded to know "what I expected him to do" when its busy...like I've never been in a busy bar before...
You'd think that'd mean they'd be too busy to scold neglected customers and he'd just hand over the check like it's his job or something. But they always manage to find time to make customers feel unwelcome and unappreciated.
The bar itself is good in concept, but believe me - currently you can find better service at almost any other local place. If they are busy expect to be treated like dirt. Total cold silence would have been a vast customer service improvement and that's not impressive in the hospitality industry.
Atmosphere: 4
Food: 3
Service: 1
the best bar in crown heights. core list of $10-$12 cocktails with rotating seasonal specialty ones. vibes are immaculate ?↕️
great spot to have drinks and vibe with friends.
STAFF are really nice and they also have a back yard with seats.
Atmosphere: 4
Service: 5
Worst bar in crown heights.
Service: 1
prices are good, service was bad. won't be back.
Such a cool place, great people!
Atmosphere: 5
Service: 5
Rialto Grande is a bar stuck in the 80's, and I love it. The retro vibe adds a unique charm that sets it apart. The prices and drinks are great, making it an excellent value. The atmosphere is nice, perfect for a drink with friends or a date. The staff is incredibly friendly and attentive, making the experience even better. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acid Western
10/10 bar.. it’s fancy but good prices and has a mix of a dive aesthetic. Great layout, enough space to spread out, awesome backyard. Nice bartenders too
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Reminds me of San Francisco
Great service and drinks just looks and feels like a dive bar from the Midwest that has been transplanted to crown heights Brooklyn. Kinda oddball vibes in there.
Atmosphere: 3
Service: 5
Great service and chill cool workers. Definitely recommended!!!!
Atmosphere: 5
Service: 5
Great service and chill cool workers. Definitely recommended!!!!
Atmosphere: 5
Service: 5
the single best bar in crown heights
Atmosphere: 5
Service: 5
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