Rutland Halal Grill
986 Rutland Rd, Brooklyn
(347) 240-9468
Recent Reviews
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Ordered from them through Uber, never received the dinner rolls which was part of the order .When I called spoke to someone named Hassan he said in 15mins they would send it back .... 1 hour passed and no one ever came so I called back the store to find out what's happening ....the person who answered the phone this time told me that they are very busy and they will rectify the issue some other time and was extremely rude ....also this was not the first time that this has happened...Just imagine spending your hard earned money and receiving partial order and when you inquire about it they brush you off .... disappointed....
Atmosphere: 1
Food: 1
Service: 1
Ordered on Uber Eats. They took over an hour to deliver my food. Delivery person wouldn’t answer the phone number provided. Place of business was EXTREMELY RUDE when I called — made it their business stop answering the phones as well. And based off the reviews I should have checked the restaurant before ordering, in addition to that reviews say the food is horrible and people find hair and all types of uncooked meat inside of it, I’m gonna contact the better business bureau about them, since they so damn nasty on the phone as well as heath department since there are so many complaints about stuff being in the food. Let’s start normalizing getting these places shut down. Disgusting attitudes over the phone and don’t know who they could be talking to or serving! I have no remorse for this business. DO NOT GIVE THEM SERVICE
Their communication and their delivery service is horrible. I waited patiently for 1 1/2 hours and started calling them just to get an update and no answer. I called the driver as well and no answer. Called uber and got my money back. Maybe walking in is different but it shouldn’t be. Service should be consistent, never ordering here again and I see others had the same bad experience with delivery as well.
Food: 1
Service: 1
Honestly a terrible experience terrible customer service the food was terrible. The employees are extremely rude
Atmosphere: 1
Food: 1
Service: 1
ordered the chicken platter, very affordable, nice waiting environments, polite employees, and delicious food!
Atmosphere: 5
Food: 5
Service: 5
One of the nastiest things I’ve ever tasted in my life. I was working a 14-hour shift and was really hungry. The only nearby option on Uber Eats was this place. The app said my order would arrive in 10–15 minutes, and I kept calling the store to check the status.
I ordered a grilled chicken sandwich, but they sent me a regular chicken sandwich instead — and it tasted disgusting. The chicken smelled bad, and I had to throw the whole thing in the garbage. A complete waste of $31. On top of that, the delivery driver showed up after an hour and a half.
My advice to everyone: never order from this place and don’t trust them with online orders. They send you whatever they want. Really terrible experience. I don’t usually leave reviews, but this place truly deserves it.
Atmosphere: 1
Food: 1
Service: 1
Literally worst experience of my life ordered on DoorDash the fish was not fully cooked there were hair literally you could pull and hair on the salad and chicken over rice refused to give a refund I have photos I will be taking further action this is ridiculous literally the staff told me it was my issue got sick from it also
Atmosphere: 1
Food: 1
Service: 1
Awesome Fish Salad…❤️
The behavior of all the employees in the store is very bad.And prepares food in a very dirty place. Where I saw a lot of cockroaches.
Atmosphere: 1
Food: 1
Service: 1
I ordered wings and fries. The fries were ok, but the chicken STUNK. It smelled like the chicken either wasn’t cleaned, had gone bad, or had been cooked in stale oil. I threw away the chicken. Never going back to this place. You’re better off going to the Chinese food spot a few doors down. Food is much better there, but the woman who works there usually has a nasty attitude.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I ordered chicken over rice, but there is no chicken worst experience
Food: 1
Great food and good customer service
Atmosphere: 5
Food: 5
Service: 5
Very good halal food on ruthland road
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix Chicken Lamb over Rice
This is my first ever google review and it’s one out of pure anger. If I could give 0 stars I would. These cheeky people have a smaller packet that they use for delivery, where they skimp out on meat on the platters. Do your self a favor and don’t order from here ever.
Atmosphere: 1
Food: 1
Service: 1
The food is good
Vegetarian options: Falafel
Wheelchair accessibility: It’s easy to get in no help needed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Gyro
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