My orders come from Uber Eats. This shake shack in this specific location is one of the worst experiences I’ve had in NYC. 3 out of 5 of my orders have parts of them went missing. I cannot reach them for communication, and Uber won’t do anything about it. You can expect to lost few of the items before you order, and you still have to pay for those things you didn’t receive.
Atmosphere: 1
Food: 1
Service: 1
Jun Wu
Delivery never arrived. Terrible.
Allen Mohamed
While the service was fast, my burger was a little burnt on the top and salty. The cajun fries were good and so was the oreo milkshake. The workers were very friendly.
Atmosphere: 3
Food: 3
Service: 5
James Anderson
i love shake shack, their food is always amazing, but this location could be a little bit cleaner
Atmosphere: 3
Food: 4
Service: 5
Xavier Tirado
I got charge for two fries when I ordered just one and one came out smh
Atmosphere: 2
Food: 2
Service: 5
Redwan Raihan
One of the guy in the shake shack he is the best. I love their service.
Service: 5
Ν P
Nice !!
Atmosphere: 5
Food: 5
Service: 5
Millie G
It’s not like it’s a nice place but you can pay get your food not be bothered and use the bathroom for free. The bathroom will have peanut before you go though but just be patient they’re doing a lot good people.
Atmosphere: 1
Food: 5
Service: 5
Daniel Calderon
At 10:45am store was closed when online it says it opens at 10:30am. Poor management.
Service: 1
Jo Rosenthal
Incredible customer service, they always make me feel right at home and like it’s a fancy NY restaurant. It’s super clean inside and everything always comes out fresh and hot. I truly cannot recommend this location more because it’s a different experience from the fast paced action at the others. Definitely pop by, you’ll notice everyone working there smiling and laughing and it’s a breath of fresh air. 11/10 every single time.
I ordered the double veggie burger for take out. Long wait, and it was burnt. Will not go back.
Atmosphere: 3
Food: 1
Service: 2
Marsha Felix
I don't dislike anything. they're friendly, polite and patient.The environment is super clean and they're always willing to be helpful until i leave.......Great hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shackburger, Shackburger with Raw Onions, Cheese Fries, Nuggets, Shack Stack, Shack-Cago Dog, Avocado Bacon Burger, Hot Dog, Shackburger on Lettuce Wrap, Bacon Chesse Burger
My orders come from Uber Eats. This shake shack in this specific location is one of the worst experiences I’ve had in NYC. 3 out of 5 of my orders have parts of them went missing. I cannot reach them for communication, and Uber won’t do anything about it. You can expect to lost few of the items before you order, and you still have to pay for those things you didn’t receive.
Atmosphere: 1
Food: 1
Service: 1
Delivery never arrived.
Terrible.
While the service was fast, my burger was a little burnt on the top and salty. The cajun fries were good and so was the oreo milkshake. The workers were very friendly.
Atmosphere: 3
Food: 3
Service: 5
i love shake shack, their food is always amazing, but this location could be a little bit cleaner
Atmosphere: 3
Food: 4
Service: 5
I got charge for two fries when I ordered just one and one came out smh
Atmosphere: 2
Food: 2
Service: 5
One of the guy in the shake shack he is the best. I love their service.
Service: 5
Nice !!
Atmosphere: 5
Food: 5
Service: 5
It’s not like it’s a nice place but you can pay get your food not be bothered and use the bathroom for free. The bathroom will have peanut before you go though but just be patient they’re doing a lot good people.
Atmosphere: 1
Food: 5
Service: 5
At 10:45am store was closed when online it says it opens at 10:30am. Poor management.
Service: 1
Incredible customer service, they always make me feel right at home and like it’s a fancy NY restaurant. It’s super clean inside and everything always comes out fresh and hot. I truly cannot recommend this location more because it’s a different experience from the fast paced action at the others. Definitely pop by, you’ll notice everyone working there smiling and laughing and it’s a breath of fresh air. 11/10 every single time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great staff and delicious burger.
Atmosphere: 5
Food: 5
Service: 5
I ordered the double veggie burger for take out. Long wait, and it was burnt. Will not go back.
Atmosphere: 3
Food: 1
Service: 2
I don't dislike anything. they're friendly, polite and patient.The environment is super clean and they're always willing to be helpful until i leave.......Great hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shackburger, Shackburger with Raw Onions, Cheese Fries, Nuggets, Shack Stack, Shack-Cago Dog, Avocado Bacon Burger, Hot Dog, Shackburger on Lettuce Wrap, Bacon Chesse Burger
not really tasty
Great food and service
Atmosphere: 4
Food: 5
Service: 5
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