Shake Shack Dumbo
2 Water St, Brooklyn
(347) 435-2676
Recent Reviews
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The service at this place is absolutely terrible. I work in the neighborhood and have been to this location many of times out of the convenience of the location. I have consistently had the same negative experience. Today I came to pick up an order I had placed in advance. I waited at the counter even saying excuse me to the cook to get the attention to grab my order I could clearly see waiting. Every single staff member had made eye contact and actively avoided me. Including THE MANAGER! The staff was eating while cooking on the line and not even washing hands. The staff working had no intention on providing good customer service and I understand why considering the example the manager is setting for them. There are better options in the neighborhood for the price with significantly better service. I am completely turned off from continuing to visit this shop.
Atmosphere: 3
Food: 3
Service: 1
Not as good as expected.
Atmosphere: 3
Food: 3
Service: 3
I like that they have vegetarian options. Their new potatoes with truffle dressing are very good.
Atmosphere: 4
Food: 4
Service: 3
best place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Fries with Cheese, Burgers, Fries
The truffle burger was delicious highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Great service and great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Good fast food
Atmosphere: 4
Food: 4
Service: 5
Very good, helpful staff. However, small dining room, quickly filled during rush hour.
Atmosphere: 4
Food: 5
Service: 5
Greta burgers as usual
Atmosphere: 4
Food: 4
Service: 4
Crew on shift did a great job! Food is always good
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The workers did not want to take the order of some cops. Bad.
the best shake shack ever
Atmosphere: 5
Food: 5
Service: 5
Food is always good, but was super messy when i was in there...possibly just a busy time for them
Atmosphere: 2
Food: 5
Service: 4
Dietary restrictions: Zöliakie
Atmosphere: 5
Food: 5
Service: 5
I recommend it! Great location
Atmosphere: 5
Food: 5
Service: 4
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