Shake Shack Dumbo

2 Water St, Brooklyn
(347) 435-2676

Recent Reviews

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Guido Kamann

1st time in a shake shack burger and I am still flashed by the taste and quality of the burgers. Free water is great to avoid the sweet soda stuff!!! Kids loved ist too.

Atmosphere: 5

Food: 5

Service: 5

anurag Lert

Good location

Atmosphere: 4

Food: 5

Service: 4

Milan De Cet

Worst fast food service I had.
Both burgers in the order were wrong and one was just bread and meat.
When we came back, they throw the burgers in the trash without asking anything and just prepared new ones in 15min without confirming and apologizing

Atmosphere: 4

Food: 3

Service: 1

Lula Powell

I went to this location yesterday and put order via self order. The table number was entered, but the employee yell my name and it took me a minute since I am a senior to get up. My food was left on the counter instead of being delivered to the table. I noticed everyone who came after me, their food was delivered to the . The burger was good

Atmosphere: 3

Food: 4

Service: 2

Léa Kcl

maybe you should stop going to shake shack !
waiting 30min for this… ok for the wait as its a crowded place but dont take the truffle burger, it’s like no truffle and no oignons.
don’t worth $13.
it’s a shame.

(they tried to report my photo of the horrible burger to get it deleted)

Atmosphere: 1

Food: 1

Service: 1

Jaxon

SMORES SHAKE IS A 10/10!!!!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Smith

Gone down hill

Atmosphere: 1

Food: 1

Service: 1

Ayoub Taalabi

Great place to go. No complaints whatsoever. Love the food, love the service but for the love of god fix that exit door. Every time I am try to eat in peace and someone will exit out it will slam so hard it would jump scare you. Thanks

Atmosphere: 3

Food: 5

Service: 3

Maritza Kerr

Food is not so good.

Atmosphere: 3

Food: 2

Service: 3

K W

Very dissatisfied with the level of service at this location. They have very long waits, refuse to work as an casher meaning no cash accepted, and very rude workers. Do not order at this location if you’re on a time schedule such as catching the ferry.

Atmosphere: 1

Food: 1

Service: 1

Tami

I had take-out (burger & fries)
They forgot my fries (which I had noticed immediately) & it took pretty long until the fries have been ready, so my burger got cold already.
The service is friendly
The restaurant is not very comfortable

Atmosphere: 2

Food: 2

Service: 3

GL 22

Catastrophic service (30 minutes to pick up an order), Guantanamo-like friendliness and incomplete order. The grand slam of incompetence!

Atmosphere: 1

Food: 3

Service: 1

Malak Nagi

Very nice food but very slow i waited 20 minutes just for two cups of soda and very rude why i asked wheres my kids drinks staff are untrained and not nice to the customers

Food: 5

Service: 1

Yeilalin Herrera

I love the food. It came fast, even though they were busy, but the bathrooms are dirty, definitely discusting they need to keep up more with that..

WL Lee

Delicious burgers and fries as expected of Shake Shack. The plus point for this particular eatery was it spacious and not crowded even during lunch time on the weekday we were there. And service was quick!

Atmosphere: 4

Food: 4

Service: 4

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