Starbucks
Poly Tech Institute, 621 Rogers Hall, 6 MetroTech Center, Brooklyn
(718) 522-2396
Recent Reviews
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Took a century to get my coffee, disorganized, confused, wasted my 5 bucks on nothing, staff is rude
So horrible. Bad overpriced coffee with insane wait times even when ordering online. Rude staff :(
Atmosphere: 1
Food: 1
Service: 1
I decided to try a new drink. At this location. Place was clean, the cashier was nice. But, the bald lady that made my drink did a horrible job. I picked up my cup as soon as my name was called. No wait at all. I noticed no whipped cream. I took the top off to check, no whip cream. I asked the lady for whip cream this hefer had the audacity to say it melted. I just walked out. I dont understand if I am close to $10 for a cup of coffee that comes with whip cream why does the worker act as if it’s coming out of their check? Please retrain the bald head lady that work in the afternoon.
Atmosphere: 1
Food: 1
Service: 3
Slow slow slow
People didn’t look happy
Prob took 15 mins on sat morning almost all mobile orders
And putting a useless circular link in your response isn’t helpful
Atmosphere: 4
Food: 5
Service: 1
I wanted the iced cinnamon dolce drink but on the app it was saying “sold out”. Went in, and Amanda confirmed they have it in stock. I was so happy. I was like a kid in a candy store. I thanked her so much. Such a cool person. And the other gentleman, I forgot his name I think it was Kevin he has tattoos. We interacted, engaged in conversation about tattoos. Great customer service. Cleanliness up to par. The atmosphere is great as well. Definitely recommend this location. Boycott where lol
Atmosphere: 5
Food: 5
Service: 5
Apparently you can’t get a cup of water without a purchase anymore. Policy has been updated about 4 - 5 months ago as per the barista in a black apron. Talk about being honest and saying “I worked overnight and just want water. I’m going to sleep later. I don’t need to eat or drink anything “.
So sad that they changed this policy during the nasty summer.
EDIT: I was told that that barista doesn’t work there. She was just picking up a shift. She was rude and was told of her mistake.
I like the rest of the staff in the store. Nick is really amazing. The other guys are nice. The guy in the black apron is the best and always remembers you.
They remember your order and write nice things on your cup.
Atmosphere: 5
Food: 5
Service: 5
The employees there are extremely rude to customers.
Service: 1
Restrooms were not available for the use by customers. Horrible experience...
One of the employees said, there are no restrooms. And the other said they are not for public use. I asked what about customers. Their reply was a No.
I request Starbucks to take this matter seriously and let your customers feel free.
Atmosphere: 1
Food: 3
Service: 2
Yousif is the Best barista ever at any of the starbucks that I have been to all over.Always a smile on his face when you come in to greet you.He makes it his bussiness to know your name and ask how you are doing.He makes my drinks to perfection every time and makes suggestions of what I might like to try.I noticed when he us there the whole store has a different vibe.Thank you guys for always making.my day a bit sweeter whenever I come into this starbucks.
Atmosphere: 5
Food: 5
Service: 5
I frequent Starbucks all over the world, this much missing because of no ice is unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Let’s go Bryan and Nick and Henry and Yousif and Eduardo who makes Starbucks coffee amazing every day ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
It was an amazing experience! The only good Starbucks in the entire city was this one because of their amazing service by Yousuf. The rest of my experience was horrible because Starbucks stinks. The only reason I gave this review four stars is for Yousuf’s amazing hospitality.
Atmosphere: 3
Food: 4
Service: 5
A 24oz beverage can't fill my 16oz tumbler fully. Too much!!
Atmosphere: 2
Food: 1
Service: 2
80+ degrees outside and they refuse to provide any amount of free water. Isn’t this illegal?
Service: 1
Why Starbucks machine is programmed to beg for donation ???
Atmosphere: 2
Food: 2
Service: 3
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