I’m really frustrated and upset with this Starbucks. I went to pick up my online order and asked a staff member named Chloe if she had a cover for my coffee to keep it warm. She didn't respond at first, so I had to ask her three times before she replied with an attitude. Her behavior was rude, unprofessional, and felt discriminatory. I don’t understand why this place hires staff like her. It’s been an ongoing issue, and it’s very disappointing. I really dislike coming here. Please address this situation promptly, as I cannot recommend this location to anyone.
Food: 5
Service: 1
Ezequiel Alejandro Turkieltaub
Rude staff.
Christopher Person
While picking up my stuff at Starbucks on 134 Madonna St., a coworker unexpectedly began yelling and screaming at me over my coffee. This behavior was completely unacceptable and outrageous. I've never experienced such cursing and unprofessional conduct. The staff seemed extremely unprofessional and even exhibited racist behavior. Shocked by the customer service, I called the store to speak with a manager, only to be insulted and yelled at again. Such behavior is unprofessional and disgraceful. I would not recommend this store due to its lack of customer service and believe that the employees, including the managers, need to be replaced.
They don’t let you use the bathroom even as a paying customer, and they tell you, “you can’t do your number two here”
Atmosphere: 1
Food: 1
Service: 1
Muhammet Rahmanov
Kamiya and Christina was extremely rude and don’t know how to talk with customers, made a mistake in our order and when fixing it they were so rude and yelling and making us wait in big lane to pay the difference which was like a dollar and I’m not against paying it just the way they treated us was
Atmosphere: 1
Service: 1
Stacy Duran
The only reason I like coming to this branch is because of one of the cashier/baristas… I forgot to ask his name but he calls the patrons “friend” and I absolutely love that. In a world with anxiety and natural lack of trust, he’s just a breathe of fresh air and deserves a raise!!! lol — atmosphere is your typical Starbucks and food is generic microwaveable snacks.
I’m really frustrated and upset with this Starbucks. I went to pick up my online order and asked a staff member named Chloe if she had a cover for my coffee to keep it warm. She didn't respond at first, so I had to ask her three times before she replied with an attitude. Her behavior was rude, unprofessional, and felt discriminatory. I don’t understand why this place hires staff like her. It’s been an ongoing issue, and it’s very disappointing. I really dislike coming here. Please address this situation promptly, as I cannot recommend this location to anyone.
Food: 5
Service: 1
Rude staff.
While picking up my stuff at Starbucks on 134 Madonna St., a coworker unexpectedly began yelling and screaming at me over my coffee. This behavior was completely unacceptable and outrageous. I've never experienced such cursing and unprofessional conduct. The staff seemed extremely unprofessional and even exhibited racist behavior. Shocked by the customer service, I called the store to speak with a manager, only to be insulted and yelled at again. Such behavior is unprofessional and disgraceful. I would not recommend this store due to its lack of customer service and believe that the employees, including the managers, need to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Starbucks Blonde Espresso Roast
A lot of people... who were just taking up space...!
Atmosphere: 2
Food: 4
Service: 4
This store got the corporate “order and leave” remodel. Less seating and tables.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for the staff.
The drinks are the drinks.
Atmosphere: 3
It really can improve bath cleaning.
Atmosphere: 3
Food: 4
Service: 3
Free water! And ice! And nice cup!
They don’t let you use the bathroom even as a paying customer, and they tell you, “you can’t do your number two here”
Atmosphere: 1
Food: 1
Service: 1
The lady who gave me my drink blew me up with a pipe
Atmosphere: 1
Food: 1
Service: 1
It's a waste of the name starbucks because there's no restroom in the store and it doesn't show you well
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
awesome customer service!
Atmosphere: 5
Service: 5
Wheelchair accessibility: You can get inside right from the Street.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
They don’t let you use the bathroom even as a paying customer, and they tell you, “you can’t do your number two here”
Atmosphere: 1
Food: 1
Service: 1
Kamiya and Christina was extremely rude and don’t know how to talk with customers, made a mistake in our order and when fixing it they were so rude and yelling and making us wait in big lane to pay the difference which was like a dollar and I’m not against paying it just the way they treated us was
Atmosphere: 1
Service: 1
The only reason I like coming to this branch is because of one of the cashier/baristas… I forgot to ask his name but he calls the patrons “friend” and I absolutely love that. In a world with anxiety and natural lack of trust, he’s just a breathe of fresh air and deserves a raise!!! lol — atmosphere is your typical Starbucks and food is generic microwaveable snacks.
Atmosphere: 2
Service: 5
Loading...