Starbucks
519 Gateway Dr, Brooklyn
(718) 235-6032
Recent Reviews
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Worst experience of customer service at a Starbucks Dark skin short, skinny girl at register must be removed by management ASAP. Definitely not a good look for an establishment like Starbucks would fire the manager too for Hiring someone like her at least the person who made the coffee did a good job. Coffee was good.
Service: 1
Came here multiple times for a cold brew with cold foam and they are too lazy to whip the cream thick enough to float. No FOAM. Just heavy cream splashed into my coffee. It just sinks into my coffee. Then gaslight me and say that’s how it is. I go to multiple Starbucks and order the same drink and never have this problem. The barista is trash. The cold brew is not even BLACK. it’s brown. Never again.
Atmosphere: 1
Food: 1
Service: 1
Just avoid this trash starbucks
Atmosphere: 1
Food: 1
Service: 1
Management needs to check in on this location asap. They close 30mins before the posted time. If this is policy change the open and close sign so that customers don’t rush over here at 7:30pm.
Atmosphere: 1
Food: 1
Service: 1
It is awesome and great environment to all coustomers
Atmosphere: 5
Food: 5
Service: 5
One of the worst Starbucks I’ve ever been to. The customer service is absolutely terrible. The people at the counter mostly seem like they don’t want to be there. They made me waiting about 20 minutes for nothing
I went to this place with my three children and received excellent service from Monique. She was super helpful, kind, and very patient with my children. Exceptional service !!!!
Atmosphere: 5
Very bad service! Rude employees! No food available at Sunday. I will never come back…
Atmosphere: 1
Food: 1
Service: 1
Workers are openly talking about customers and giving faces and attitude. Made my order and worker just put her hand out for the money didn’t say how much was the total or anything.
Second time going there and it was even worse than last time. There were 3 workers and they see there are at least 3 customers waiting for their drinks and more people waiting to order and they just huddle in a circle and are literally just talking without even acknowledging the customers. Then, the girl that was making the drinks didn’t add cold foam to my drink as I ordered it and when I told her about it she talked back with an attitude asking if she was the one that charged me for it. Can’t believe they hire people like this.
Atmosphere: 1
Food: 2
Service: 1
Ya never got whip cream ya always complaining talking about there’s no more frappes and it only be 1-2 pm. Fire that whole star bucks or just get rid of it that star bucks from temu no bs
Restaurantji Recommends
Worst Starbucks I ever went to
Atmosphere: 1
Food: 1
Service: 2
Horrible experience, very rude. The staff there don’t even want to talk to the customers. Very disgusting behavior and attitude. Never comeback here again.
Doesn't matter if its early in the morning during the weekday ,there's always a long line and only 2 people that work there.
They need to add another person.
Atmosphere: 1
Food: 3
Service: 1
They close at 8 and its the second time that i come at 6 and today at 6:58 and they say they are closed this is false store hour advertisement
Atmosphere: 1
Service: 1
This location is in a Target store, and it's always busy with people ready to go home.
Atmosphere: 3
Food: 3
Service: 3
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