When visiting New York from Florida, I used this Starbucks location to get schoolwork done—it's perfect! The atmosphere was quiet and comfortable, the staff was friendly, and my drinks were made just right. It was a great spot to stay focused and productive while enjoying a cozy break from the city. I highly recommend it for anyone traveling who needs a reliable place to study or work!
Atmosphere: 3
Food: 5
Service: 4
Falguni Asrani
The worst and slowest service
Atmosphere: 1
Food: 2
Service: 1
Asia M
This is the slowest Starbucks I’ve ever been to. I gave them chance after chance but it’s just too slow. Everyone drags their feet. I’ve placed orders through the app and waited to pick it up and it’s still not ready when I arrive. Today I watched a lady make my drink and leave it behind the counter while making another 3 other drinks. Then I asked her to hand me my drink. My sandwich was already cold by then. I’ve worked for Starbucks by wall st and it was a super busy location. And I know before you hand off a drink start the next one. But you don’t complete 3 other drinks before handing off the first one that’s ridiculous. It’s not all in the same order you can see the names on the cups. U would suggest better training on time. This location is always empty there shouldn’t be a 20 mins wait for a drink.
2bapedup
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
James Reyes
Came into store as soon as they opened and got kicked out within 5 minutes because I didn't purchase anything. Now I'm definitely not purchasing anything will take my money elsewhere Employees are definitely racist
Atmosphere: 1
Food: 1
Service: 1
Carmen Aquino
Britney was amazing !!! Great customer service and even educated me and my friends on the new drinks and what they tasted like. She was very welcoming and knowledgeable!! She deserves a promotion. ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Zach Danker-Feldman
This is the best Starbucks I’ve been to. I’ve been coming in regularly to have coffee and work from the center table, and the staff has always been incredibly courteous and kind.
S/O Janice and Titi for putting in clear effort to making this location much more pleasant despite the chaotic area underneath the J train overpass.
Atmosphere: 5
Food: 5
Service: 5
007
I would appreciate it if I didn't have to add a star rating. I want to thank everyone who provided an honest review; your feedback was invaluable. I initially planned to celebrate my birthday with a drink here, but I've reconsidered. I'm not interested in encountering negativity, especially today. As a new resident, this Starbucks is my closest location, and I'm disappointed by the overwhelmingly negative reviews. I've noticed the owner's responses to many comments, and I suggest considering staff changes to mitigate the negative impact on your business.
Terrible service, ordered a matcha latte and they didn’t mix the matcha well, it was sitting at the bottom of the cup, barista refused to mix it up again
Food: 1
Service: 1
Dog Bat
Gloria from Madagascar looking hoe had the nastiest attitude. Extremely rude to costumers and hates her job. If you hate it that bad leave don’t take it out on the people you want tips from.
Tanwi An Inspiration
Very unprofessional. The cashier he doesn’t even take orders he ie busy talking to his co-workers 🤷🏻♀️
Atmosphere: 3
Food: 5
Service: 3
Sakari F
They are nice but they move painfully slow! And prioritize chatting with each other and mobile orders rather than the customers in front of them when fulfilling the orders.
Food: 4
Hakan Gelincik
I order a shaken espresso almost daily in the last couple of years from this branch. They do not care about what you order. They prepare whatever they want. The shaken espresso I want is light ice, almost always they put much much more ice it should have.
When I brought this issue to the attention of staff, they told me that I should maybe order latte and there is nothing wrong with that drink.
I leave it to your judgment!
Horrible customer service! I am sorry that I could not give minus 5 star!
When visiting New York from Florida, I used this Starbucks location to get schoolwork done—it's perfect! The atmosphere was quiet and comfortable, the staff was friendly, and my drinks were made just right. It was a great spot to stay focused and productive while enjoying a cozy break from the city. I highly recommend it for anyone traveling who needs a reliable place to study or work!
Atmosphere: 3
Food: 5
Service: 4
The worst and slowest service
Atmosphere: 1
Food: 2
Service: 1
This is the slowest Starbucks I’ve ever been to. I gave them chance after chance but it’s just too slow. Everyone drags their feet. I’ve placed orders through the app and waited to pick it up and it’s still not ready when I arrive. Today I watched a lady make my drink and leave it behind the counter while making another 3 other drinks. Then I asked her to hand me my drink. My sandwich was already cold by then. I’ve worked for Starbucks by wall st and it was a super busy location. And I know before you hand off a drink start the next one. But you don’t complete 3 other drinks before handing off the first one that’s ridiculous. It’s not all in the same order you can see the names on the cups. U would suggest better training on time. This location is always empty there shouldn’t be a 20 mins wait for a drink.
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Came into store as soon as they opened and got kicked out within 5 minutes because I didn't purchase anything. Now I'm definitely not purchasing anything will take my money elsewhere
Employees are definitely racist
Atmosphere: 1
Food: 1
Service: 1
Britney was amazing !!! Great customer service and even educated me and my friends on the new drinks and what they tasted like. She was very welcoming and knowledgeable!! She deserves a promotion. ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
This is the best Starbucks I’ve been to. I’ve been coming in regularly to have coffee and work from the center table, and the staff has always been incredibly courteous and kind.
S/O Janice and Titi for putting in clear effort to making this location much more pleasant despite the chaotic area underneath the J train overpass.
Atmosphere: 5
Food: 5
Service: 5
I would appreciate it if I didn't have to add a star rating. I want to thank everyone who provided an honest review; your feedback was invaluable. I initially planned to celebrate my birthday with a drink here, but I've reconsidered. I'm not interested in encountering negativity, especially today. As a new resident, this Starbucks is my closest location, and I'm disappointed by the overwhelmingly negative reviews. I've noticed the owner's responses to many comments, and I suggest considering staff changes to mitigate the negative impact on your business.
Bad service, they treat ypu really bad
They always on point with my non coffee frappes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible service, ordered a matcha latte and they didn’t mix the matcha well, it was sitting at the bottom of the cup, barista refused to mix it up again
Food: 1
Service: 1
Gloria from Madagascar looking hoe had the nastiest attitude. Extremely rude to costumers and hates her job. If you hate it that bad leave don’t take it out on the people you want tips from.
Very unprofessional. The cashier he doesn’t even take orders he ie busy talking to his co-workers 🤷🏻♀️
Atmosphere: 3
Food: 5
Service: 3
They are nice but they move painfully slow! And prioritize chatting with each other and mobile orders rather than the customers in front of them when fulfilling the orders.
Food: 4
I order a shaken espresso almost daily in the last couple of years from this branch. They do not care about what you order. They prepare whatever they want. The shaken espresso I want is light ice, almost always they put much much more ice it should have.
When I brought this issue to the attention of staff, they told me that I should maybe order latte and there is nothing wrong with that drink.
I leave it to your judgment!
Horrible customer service!
I am sorry that I could not give minus 5 star!
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