they do not shake drinks. i donât know if thatâs the new standard but it is very upsetting to receive a drink that is warm on the bottom (because they pour the juice straight into the cup) and cold on top. you can clearly tell itâs not shaken due to different temps within the cup and layered colors. this is my 3rd attempt and iâm very unsatisfied and disappointed.
Vicky Terry-Rijo
Disappointing Experience at This Location â May 23, 12:05â12:15 PM
I visited this Starbucks today with a group of coworkers while on a school field trip. Initially, our experience started off wellâthe young woman at the register was polite, patient, and very helpful as I coordinated our groupâs orders over the phone. I placed the first four drinks while the rest of the group finalized their choices.
Unfortunately, our experience took a turn due to the behavior of the barista preparing the drinks. She was extremely rude and unprofessional. The drinks were carelessly madeâoverfilled with ice and not even mixed properly. I asked for a tray since I had four drinks, but she ignored me, and I had to reach over and grab one myself. There were no straws or napkins provided.
When I asked for a bag (considering I had two sandwiches and four drinks), she coldly told me it would cost 5 centsâwithout offering any assistance or even acknowledging that I was still waiting on part of my order. Her dismissive attitude made the situation even more frustrating.
Due to this treatment, I chose not to place the remaining five drink orders. I truly hope management addresses this behavior, as it reflects poorly on the Starbucks brand. Guestsâespecially during busy timesâdeserve to be treated with respect and basic courtesy.
Shamaine Cosgrove
Every time I come to this location I have a great experience. The customer service is excellent and I love the positive vibes they share.
Ryann Ashley
I order from here many mornings before class and the staff always takes the time to write kind, uplifting messages on my cups. always brightens my morning a little bit. felt compelled to write this as a little thank you to them, you guys are lovely :)
Cammie G
I love this place nice atmosphere and the customer service is great! Close to the subway station.
Tone G
Great đ place to get a cup of coffee and chill and do some work or read the paper. Plus the people are friendly as friendly can be.
Atmosphere: 5
Food: 5
Service: 5
shane deeter
The place is nice, clean, nice music, friendly customers, the persons working there were very friendly and professional. For the quality of the food some was ok and some less but nothing bad.
Atmosphere: 4
Food: 4
Service: 5
Mx Dee
One of the best Starbucks in Brooklyn, the staff is attentive, cordial & professional. Nice atmosphere to meet with friends & family, a quick business meeting or some study! This location is conveniently located next to R train station and offer some of the longest business hours compared to other Starbucks close by. The store manger Ilisa is one of the best Starbucks managers you can meet in the city. Shout-out to some of the best baristas in NYC.. Victor, Jay, Demian, Josh, Cliff, Brittany, Kimmy, Miranda, Gabby, Nylah, Rhys, & Lucy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Italian Soda
Luis Marchan
THE GIRLS WHO PREPARE ORDERS FOR DELIVERY ARE REALLY CLASSIST AND RACIST...
I have only one problem...even during cold weather and rainy days it's always extremely cold...freezing. I have to wear a thick sweater and hoodie, and a jacket and I still be freezing. It shuts off for about 1-2 mins without giving you a chance to warm up. I think once temperature starts to drop and it rains all day there should be some type of heat to keep warm because the coffee is not enough. And I buy a couple of cups plus more. It is my favorite spot especially due to music and employees compared to other Starbucks I have once experienced. This is the only Starbucks I will spend my money at no where else will get my support
Atmosphere: 5
Food: 5
Service: 5
KingBacca02
Great staff, and very clean. 54669
Atmosphere: 5
Food: 5
Service: 5
Duy Bandeston
Great staff, and very clean. 54669
Atmosphere: 5
Food: 5
Service: 5
Jose L. Aviles
This is a nice spot! I love the sign with ASL as I know sign language myself.
Always the best music and service here đđ
they do not shake drinks. i donât know if thatâs the new standard but it is very upsetting to receive a drink that is warm on the bottom (because they pour the juice straight into the cup) and cold on top. you can clearly tell itâs not shaken due to different temps within the cup and layered colors. this is my 3rd attempt and iâm very unsatisfied and disappointed.
Disappointing Experience at This Location â May 23, 12:05â12:15 PM
I visited this Starbucks today with a group of coworkers while on a school field trip. Initially, our experience started off wellâthe young woman at the register was polite, patient, and very helpful as I coordinated our groupâs orders over the phone. I placed the first four drinks while the rest of the group finalized their choices.
Unfortunately, our experience took a turn due to the behavior of the barista preparing the drinks. She was extremely rude and unprofessional. The drinks were carelessly madeâoverfilled with ice and not even mixed properly. I asked for a tray since I had four drinks, but she ignored me, and I had to reach over and grab one myself. There were no straws or napkins provided.
When I asked for a bag (considering I had two sandwiches and four drinks), she coldly told me it would cost 5 centsâwithout offering any assistance or even acknowledging that I was still waiting on part of my order. Her dismissive attitude made the situation even more frustrating.
Due to this treatment, I chose not to place the remaining five drink orders. I truly hope management addresses this behavior, as it reflects poorly on the Starbucks brand. Guestsâespecially during busy timesâdeserve to be treated with respect and basic courtesy.
Every time I come to this location I have a great experience. The customer service is excellent and I love the positive vibes they share.
I order from here many mornings before class and the staff always takes the time to write kind, uplifting messages on my cups. always brightens my morning a little bit. felt compelled to write this as a little thank you to them, you guys are lovely :)
I love this place nice atmosphere and the customer service is great! Close to the subway station.
Great đ place to get a cup of coffee and chill and do some work or read the paper. Plus the people are friendly as friendly can be.
Atmosphere: 5
Food: 5
Service: 5
The place is nice, clean, nice music, friendly customers, the persons working there were very friendly and professional. For the quality of the food some was ok and some less but nothing bad.
Atmosphere: 4
Food: 4
Service: 5
One of the best Starbucks in Brooklyn, the staff is attentive, cordial & professional. Nice atmosphere to meet with friends & family, a quick business meeting or some study! This location is conveniently located next to R train station and offer some of the longest business hours compared to other Starbucks close by. The store manger Ilisa is one of the best Starbucks managers you can meet in the city. Shout-out to some of the best baristas in NYC.. Victor, Jay, Demian, Josh, Cliff, Brittany, Kimmy, Miranda, Gabby, Nylah, Rhys, & Lucy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Italian Soda
THE GIRLS WHO PREPARE ORDERS FOR DELIVERY ARE REALLY CLASSIST AND RACIST...
Restaurantji Recommends
I have only one problem...even during cold weather and rainy days it's always extremely cold...freezing. I have to wear a thick sweater and hoodie, and a jacket and I still be freezing. It shuts off for about 1-2 mins without giving you a chance to warm up. I think once temperature starts to drop and it rains all day there should be some type of heat to keep warm because the coffee is not enough. And I buy a couple of cups plus more. It is my favorite spot especially due to music and employees compared to other Starbucks I have once experienced. This is the only Starbucks I will spend my money at no where else will get my support
Atmosphere: 5
Food: 5
Service: 5
Great staff, and very clean. 54669
Atmosphere: 5
Food: 5
Service: 5
Great staff, and very clean. 54669
Atmosphere: 5
Food: 5
Service: 5
This is a nice spot! I love the sign with ASL as I know sign language myself.
Atmosphere: 5
Food: 4
Service: 5
Fabulous, welcoming, kind skilled workers!
Atmosphere: 5
Food: 5
Service: 5
Loading...