Starbucks
104 Jay St, Brooklyn
(718) 554-6382
Recent Reviews
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Staff are very unfriendly. Everything else (drinks, vibe, seating) was good.
Atmosphere: 4
Food: 5
Service: 1
The staff are really friendly and makes you feel welcome . The store is also very clean and well-maintained, which makes it a nice place to relax or get work done. Out of all the different locations, their service leaves a good impression on me.
Atmosphere: 5
Food: 5
Service: 5
I visited for a quick stop on a snowy day and had a great experience. Calvin and Matt were very personable plus my drink was made perfectly (and I’m picky and specific). Overall, good time so thanks!
Atmosphere: 5
Food: 5
Service: 5
They need more people working. Waiting over 20 minutes for a coffee is ridiculous
Atmosphere: 2
Food: 3
Service: 1
We bought a special-edition Starbucks tumbler, and later noticed a crack on the side. We went back to the store to exchange it, and the amazing barista Karina helped us right away without any hesitation. Such great service!
We’ll be back just to experience service like that again ❣️
Thank you!
Atmosphere: 5
Food: 5
Service: 5
No bathroom available
Extremely (almost unbelievably) slow! Do not come if you are in a rush
Atmosphere: 2
Food: 3
Service: 2
2 out of 3 drink orders were made wrong.
It's especially annoying when you ask for oat milk and receive regular milk.
Get your A game on guys.
Other than that staff are pretty nice, the location is clean, and there's a fair amount of seating for the space.
Atmosphere: 3
Food: 2
Service: 4
Worst Starbucks I have ever been to
25 mins just for a small coffee
Atmosphere: 1
Food: 1
Service: 1
Horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am leaving this review mainly to raise a concern regarding the conduct of the manager (I don’t know her name) at this store. Over the past few times I have come into this store, I have observed repeated instances where her communication with both customers and employees that has been disrespectful and unprofessional. I can’t imagine being so miserable as a person. I won’t be back here and I think Starbucks needs to get a new manager, one who doesn’t always have a horrible attitude
Atmosphere: 1
Food: 4
Service: 1
This has to be one of the most poorly run Starbucks in all of NYC. You’ll wait almost 10 minutes to place an order and when someone does come out to the register, they’re slow and looking at an iPad, surprised to see a line of people with no urgency. Go to the corner store for a latte. Just as good. And they actually do their job.
Atmosphere: 1
Food: 3
Service: 1
I visit this Starbucks often. The service is quick and the staff are very friendly!
Atmosphere: 5
Food: 5
Service: 5
They no longer offer free water. Purchase needed to get some tap water
Atmosphere: 1
Food: 1
Service: 1
Over all are good like other Starbucks but there is not restroom for customer, which is kind of weird for this kind of big brown chain .
Atmosphere: 1
Food: 4
Service: 4
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