Subway
6313 18th Ave, Brooklyn
(347) 312-3367
Recent Reviews
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Kevin is a valuable asset to this location. He was kind and considerate, and made my sandwich with care. His english is not the best but he is trying his best. I’ll always remember you, Kevin.
Atmosphere: 5
Food: 5
Service: 5
Good food, big location, and clean!🙏🏽
Atmosphere: 5
Food: 5
Service: 5
The crew member was very kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
worst customer service, doesn't even pick up the phone half the time
Atmosphere: 1
Service: 1
Location is convenient and seems clean. However, there are clearly some issues with the customer service. Ordered for pickup through the app and they got the bread wrong, and gave less than requested for amount of toppings. I left feedback via Subway’s website, and it seems like someone from their store has reached out to me shortly afterwards with the following email. No apology provided, just this:
“We don’t give extra toppings for any orders that are using a coupon code especially a BOGO. That is just the store policy. The bread was an oversight.
Enjoy.”
Atmosphere: 4
Food: 1
Service: 1
I placed an order online today because there was a promotion that said 20% off subway sandwich’s when ordering online. I ordered 2 footlong sandwiches and 1 6in sandwich and a churro. My total was 27.32. I paid through Apple Pay and looking at my charges it said it was approved but I didn’t get an order number or receipt. So I decided to go in since I was parked outside. I went in to ask for help. This lady was there and I told her “Hi I placed an order online l paid with Apple Pay and it said approved for my transaction. She literally told me no no order and I said oh okay because it says approved on my end. I couldn’t even finish my sentence and she said no come look at my computer if you want. I just think it could’ve been handled differently. She was rude. I just wanted clarification so i could know if I should place the order again.
Service: 1
Manager ruins the store complains about getting refills on the drinks you paid for and even accuses you of stealing after you order chips too. Very schizo go to the other subways in the area
Atmosphere: 1
Service: 1
The sandwich that the Asian lady made today was perfect. it had the perfect amount of meat, cheese, lettuce, and tomato. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
I asked for guacamole, after the guy puts in on the sandwich, he says “oops that was too much” and scrapes some off just to throw it out. If you get the guy with glasses serving you, good luck.
Service: 1
Very friendly guy who works here, spotless plqce, the best i ever been.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Restaurantji Recommends
a little expensive for a regular
Atmosphere: 5
Food: 5
Service: 5
Great customer service, food is amazing. they are irrational with the amount of toppings they put in ??
dude who made my sandiwch was too silly too much of a silly goose made my sandwich sad
Good customer service and clean!
Atmosphere: 5
Food: 5
Service: 5
it was mid
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