At 2:30am I put in an order for 3 items , one was a smoothie and the other two , a bagel and burger . The smoothie never was received and they also told me , I couldn’t get a refund . They also offered to have the smoothie delivered and then said that deliver driver , said that my address was too far . I only live 10 minutes away . And also I ordered through DoorDash. The woman who works the phone overnight is very rude and needs to be FIRED . 3/31/25 , whoever works around the time of 2am , very inadequate, unprofessional and vulgar .
Atmosphere: 1
Food: 1
Service: 1
Joseph Jacques
Food here is WAY too expensive. I've ordered from this spot for a long time, because they are one of the few spots open 24/7, not because I like the spot. Most of the people here are cordial, and some of them are really nice. The staff isn't my problem. These prices are absurd though. The store does alot of things as well that are just very anti customer. Examples: You can't order a burger on a bagel online. This is literally a bagel store. All the offered sandwiches should come on burgers.
Speaking of the burgers, one of the things i HATE the most is the inability to order a burger without fries. It's like the store wants you to throw 15$ on a burger and to justify that, they make you get fries.
I used to order the lox here alot, and it has always been pricey, which I can accept, because it is lox, but I have just watched the portion you get on a sandwich dwindle from like 3/4 of a ince of lox to like 2 slices of lox. Which happened while the price increased. The lox costs like 16$. It's ridiculous to pay 16$ and not get a decent portion of lox on a bagel. I've noticed many more stores doing this. I eventually had to stop getting the lox bagel, as it was horrible value.
I've even noticed the bagels themselves getting smaller, again, while prices rise.
The prices rise, the product gets worse and while the redesign of the store looks nice, I'm certain that pretty much all of your customers would've preferred that capital go into investment to keep your prices reasonable. I used to hate coming here because I knew I was being robbed blind, and i thought it would behoove you to know this as I'm sure many of your customers feel similarly.
Service: 5
Jennifer
Over all the place is very clean just the food does take about 30 minutes for some reason, but the customer service is good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chocolate Chip Cookie
Ilya Shkolnik
Made a simple order and had to wait longer than (not even exaggerating) everyone there. Not to mention the lady that took my order had a bad attitude towards me and their trainee, and her tone came off hostile lowk. Just wanted some fresh bagels but man that was the first and last time lol.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel with Cream Cheese
Banquetes Oscar
I don't want to be a bad customer, but they should train their staff, very bad service, disengaged, rude, the girl, very bad attitude among them, chatting without attending to you, they turn to look at you as if you don't have any money, many restaurants around and I chose this one so they treat you badly to the customer the salad is for rabbits very chopped .. it is the last time good luck guys with your business .. terrible service .. no star
ANTONIO BATZ
👍🏿
Jennylyn Berrios
I called about 4 times in about 1 hour and they have not picked up my call yet! I just get put right on hold not even a hello give me one sec. This ain’t the first time either. 11 minutes on hold ? Are u kidding me.
Service: 1
Jennifer Sykes
I had to stop going here as of today. They are so unorganized and rude. Came in to order a chocolate chip cookie only to be spoken to rude. Another time I ordered a egg and cheese platter with no meat and hashbrowns. Instead of hasbrowns they gave me tater tots. And charged me $21. Over priced and not worth it. Plenty of other cafes to go to.
Nafis Zahir
I came here to get a quick bite while visiting Brooklyn. I got a cheeseburger with fries. The cheeseburger was big with a very good bun, bit it was lacking in flavor. It came with lots of fries and they were good.
Avocado toast is a little pricey more than $10 but they provide alternative olive oil if you’re not a fan of seed oil. And the avocado toast is fresh and tasty:)
Dietary restrictions: They provide olive oil alternative.
At 2:30am I put in an order for 3 items , one was a smoothie and the other two , a bagel and burger . The smoothie never was received and they also told me , I couldn’t get a refund . They also offered to have the smoothie delivered and then said that deliver driver , said that my address was too far . I only live 10 minutes away . And also I ordered through DoorDash. The woman who works the phone overnight is very rude and needs to be FIRED . 3/31/25 , whoever works around the time of 2am , very inadequate, unprofessional and vulgar .
Atmosphere: 1
Food: 1
Service: 1
Food here is WAY too expensive. I've ordered from this spot for a long time, because they are one of the few spots open 24/7, not because I like the spot. Most of the people here are cordial, and some of them are really nice. The staff isn't my problem. These prices are absurd though. The store does alot of things as well that are just very anti customer. Examples:
You can't order a burger on a bagel online. This is literally a bagel store. All the offered sandwiches should come on burgers.
Speaking of the burgers, one of the things i HATE the most is the inability to order a burger without fries. It's like the store wants you to throw 15$ on a burger and to justify that, they make you get fries.
I used to order the lox here alot, and it has always been pricey, which I can accept, because it is lox, but I have just watched the portion you get on a sandwich dwindle from like 3/4 of a ince of lox to like 2 slices of lox. Which happened while the price increased.
The lox costs like 16$. It's ridiculous to pay 16$ and not get a decent portion of lox on a bagel. I've noticed many more stores doing this. I eventually had to stop getting the lox bagel, as it was horrible value.
I've even noticed the bagels themselves getting smaller, again, while prices rise.
The prices rise, the product gets worse and while the redesign of the store looks nice, I'm certain that pretty much all of your customers would've preferred that capital go into investment to keep your prices reasonable. I used to hate coming here because I knew I was being robbed blind, and i thought it would behoove you to know this as I'm sure many of your customers feel similarly.
Service: 5
Over all the place is very clean just the food does take about 30 minutes for some reason, but the customer service is good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chocolate Chip Cookie
Made a simple order and had to wait longer than (not even exaggerating) everyone there. Not to mention the lady that took my order had a bad attitude towards me and their trainee, and her tone came off hostile lowk. Just wanted some fresh bagels but man that was the first and last time lol.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel with Cream Cheese
I don't want to be a bad customer, but they should train their staff, very bad service, disengaged, rude, the girl, very bad attitude among them, chatting without attending to you, they turn to look at you as if you don't have any money, many restaurants around and I chose this one so they treat you badly to the customer the salad is for rabbits very chopped .. it is the last time good luck guys with your business .. terrible service .. no star
👍🏿
I called about 4 times in about 1 hour and they have not picked up my call yet! I just get put right on hold not even a hello give me one sec. This ain’t the first time either. 11 minutes on hold ? Are u kidding me.
Service: 1
I had to stop going here as of today. They are so unorganized and rude. Came in to order a chocolate chip cookie only to be spoken to rude. Another time I ordered a egg and cheese platter with no meat and hashbrowns. Instead of hasbrowns they gave me tater tots. And charged me $21. Over priced and not worth it. Plenty of other cafes to go to.
I came here to get a quick bite while visiting Brooklyn. I got a cheeseburger with fries. The cheeseburger was big with a very good bun, bit it was lacking in flavor. It came with lots of fries and they were good.
Atmosphere: 3
Food: 3
Service: 4
Very good baguels and 3l coffee too
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything fresh very good food
Food: 5
Service: 5
The golden brown pancakes are amazing
Atmosphere: 5
Food: 5
Service: 5
Avocado toast is a little pricey more than $10 but they provide alternative olive oil if you’re not a fan of seed oil. And the avocado toast is fresh and tasty:)
Dietary restrictions: They provide olive oil alternative.
Food: 5
Service: 5
Good service thank you
Atmosphere: 4
Food: 4
Service: 4
Reasonable price
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