Came here for lunch and found this metal cleaning wire inside of my bowl. Speechless…
Atmosphere: 2
Food: 2
Service: 3
Cleo Harrington
The best tinga de pollo tacos. Just get them. I had them four days in a row while I was staying at a friend's Williamsburg and have missed them since coming home to LA. On par with the best tacos I've had in Southern California. And the value for the amount of food you get can't be beat in New York.
Food: 5
Service: 5
Erin Jaworski
Amazing value and flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Angelica Ventura
I came here yesterday Saturday October 12th after coming out of work. I had decided to buy dinner because I just wanted to go home and rest. I decided on the Quesadilla. I was assisted by two older women. They were nice in their assistance.
According to the menu I was suppose to recieve a Quesadilla with cheese, guacamole, pico de gallo, lettuce, mexican crema, and spicy sauce. On my way home wheb I opened my package to eat it all I received was a Quesadilla with chicken and cheese and a little dry salad on the side.
I was shocked. I was really upset because I don't have those type of funds to be buying Dinner when I already buy out lunch on a work day. But I decided that the following day, being today Sunday that since I was passing the train stop from my work location where this Food Truck is at that I would give them an opportunity to rectify the situation.
When I went the two older women were not there. This time it was two middle aged men. I showed the heavy set man at the cash register proof of purchase through showing that I ordered from my bank transaction. I would have prefer to show an e-mail receipt but that was not an option. Actually I was not even asked if I wanted a receipt at all. I do prefer to always obtain a receipt anywhere I go.
The heavy set man apologized and said perhaps it was because it was really busy. I said "I can understand that but the right thing to do would be to prepare me a new order since with all the content that is stated in the menu it should have that I paid for. Getting anything less is an incorrect order. Thats integrity of business. I would have never purchased if I had read that it was a Quesadilla with just chicken and cheese because I would have not liked that as a meal. That does not taste good to me."
His response was that I did get a Quesadilla but what can be done is I pay $10 and they would make me a new one. Or really what would be more fair is that he would just give me the content that was not included so just crema, guacamole, and pico de gallo without the tortilla cheese or chicken. Or I can just order again and he would just give me a little more in regards to content.
That guy was rude. The options did not make sense to me. I just did not believe that this Food Truck handled the situation the way a Sit Down Restaurant would have.
I just said I would not return back to buy from that place again. Terrible. A real apology is when you make things right and not when you say it to appear as if you care when your actions clearly show you dont. Empty apologies. Empty words.
I did return back and had a conversation with the two older women whom I had originally been served by. They kindly explained to me their Return Policy, comparing what would have been done at a sit-down restaurant. And did tell me that next time it would be ideal to have taken a picture of the food. I decided to take the content of the Quesadilla that was missing. For that I am raising rating of this review.
Atmosphere: 3
Food: 3
Service: 3
Willie Feliz
Love the fact that they never give utensils because I know there food is good but love how I went to the park with no utensils “I guess I’ll eat with my hands”
Atmosphere: 1
Food: 5
Service: 1
Vivi Rubio
GREAT AND AMAZING STAFF, definitely coming back! First time guests get $3 off first EVER order WITH APP DOWNLOAD! Very true! Chicken bowl was filling ?
Atmosphere: 5
Food: 5
Service: 5
Nesofi lojzmb
Excelent service.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Taco
M S
Chili relleno craving at Mount Sinai location food truck. Yummm, as good as food truck food can be. Authentic food. Friendly chefs. ?️???
Atmosphere: 5
Food: 5
Service: 5
Caroline Seelig
This place slaps. I go out of my way to come here all the time, and think about it when I’m away.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Mo Rusydan
I always get the beef tongue taco with everything. Never disappoint
Came here for lunch and found this metal cleaning wire inside of my bowl. Speechless…
Atmosphere: 2
Food: 2
Service: 3
The best tinga de pollo tacos. Just get them. I had them four days in a row while I was staying at a friend's Williamsburg and have missed them since coming home to LA. On par with the best tacos I've had in Southern California. And the value for the amount of food you get can't be beat in New York.
Food: 5
Service: 5
Amazing value and flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
I came here yesterday Saturday October 12th after coming out of work. I had decided to buy dinner because I just wanted to go home and rest. I decided on the Quesadilla. I was assisted by two older women. They were nice in their assistance.
According to the menu I was suppose to recieve a Quesadilla with cheese, guacamole, pico de gallo, lettuce, mexican crema, and spicy sauce. On my way home wheb I opened my package to eat it all I received was a Quesadilla with chicken and cheese and a little dry salad on the side.
I was shocked. I was really upset because I don't have those type of funds to be buying Dinner when I already buy out lunch on a work day. But I decided that the following day, being today Sunday that since I was passing the train stop from my work location where this Food Truck is at that I would give them an opportunity to rectify the situation.
When I went the two older women were not there. This time it was two middle aged men. I showed the heavy set man at the cash register proof of purchase through showing that I ordered from my bank transaction. I would have prefer to show an e-mail receipt but that was not an option. Actually I was not even asked if I wanted a receipt at all. I do prefer to always obtain a receipt anywhere I go.
The heavy set man apologized and said perhaps it was because it was really busy. I said "I can understand that but the right thing to do would be to prepare me a new order since with all the content that is stated in the menu it should have that I paid for. Getting anything less is an incorrect order. Thats integrity of business. I would have never purchased if I had read that it was a Quesadilla with just chicken and cheese because I would have not liked that as a meal. That does not taste good to me."
His response was that I did get a Quesadilla but what can be done is I pay $10 and they would make me a new one. Or really what would be more fair is that he would just give me the content that was not included so just crema, guacamole, and pico de gallo without the tortilla cheese or chicken. Or I can just order again and he would just give me a little more in regards to content.
That guy was rude. The options did not make sense to me. I just did not believe that this Food Truck handled the situation the way a Sit Down Restaurant would have.
I just said I would not return back to buy from that place again. Terrible. A real apology is when you make things right and not when you say it to appear as if you care when your actions clearly show you dont. Empty apologies. Empty words.
I did return back and had a conversation with the two older women whom I had originally been served by. They kindly explained to me their Return Policy, comparing what would have been done at a sit-down restaurant. And did tell me that next time it would be ideal to have taken a picture of the food. I decided to take the content of the Quesadilla that was missing. For that I am raising rating of this review.
Atmosphere: 3
Food: 3
Service: 3
Love the fact that they never give utensils because I know there food is good but love how I went to the park with no utensils “I guess I’ll eat with my hands”
Atmosphere: 1
Food: 5
Service: 1
GREAT AND AMAZING STAFF, definitely coming back! First time guests get $3 off first EVER order WITH APP DOWNLOAD! Very true!
Chicken bowl was filling ?
Atmosphere: 5
Food: 5
Service: 5
Excelent service.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Taco
Chili relleno craving at Mount Sinai location food truck. Yummm, as good as food truck food can be. Authentic food. Friendly chefs. ?️???
Atmosphere: 5
Food: 5
Service: 5
This place slaps. I go out of my way to come here all the time, and think about it when I’m away.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
I always get the beef tongue taco with everything. Never disappoint
Restaurantji Recommends
Love their veggie tacos!!
Atmosphere: 5
Food: 5
Service: 5
This is the best Mexican food truck in Brooklyn. Nothing comes close.
The food is cold and nasty really nasty u better off going the extra mile and go to Passaic and eat
I always get the beef tongue taco with everything. Never disappoint
Perfect tacos!
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