Taco Santana
301 Keap St, Brooklyn
(718) 388-8761
Recent Reviews
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Got takeout from here, ended up getting three tacos and they were delicious. Definitely a hole in the wall sort of place and the food is good. Definitely was surprised to find such quality Mexican food without so much hype. There is a bit of seating in the store, but would say this is more of the to go type place.
Love the food
great service!
Definitely coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Overcharged me by $5 over menu price. Also took 15 minutes when it was empty for one torta
Atmosphere: 1
Food: 1
Service: 1
This place has gotten ridiculous with their prices!
It sounds like you had quite an unfortunate experience. If you plan to share your feedback, here is a structured way you could present it:
I recently visited your restaurant because I enjoy trying new places, especially small businesses. Unfortunately, my experience was disappointing.
1. Food Quality: The plantains I ordered were half raw and half cooked. When I requested them to be refried, the staff seemed reluctant to accommodate what I believe is a reasonable request. Additionally, the tacos had only a pinch of cotija cheese, and when I asked for more cheese due to the absence of crema cheese, I was told I would be charged extra.
2. **Customer Service**: The response to my request for refried plantains felt unwelcoming. It's important for customers to feel their requests are valued, especially when it concerns food quality.
3. **Environment**: The temperature inside the restaurant was 88 degrees Fahrenheit, as indicated by my Garmin watch. This made the dining experience uncomfortable.
I believe these issues need addressing to improve overall customer satisfaction. Unfortunately, this was my first and last visit, but I hope you take this feedback to make positive changes for future patrons.
Atmosphere: 1
Food: 1
Service: 1
Chips and 4 ounces of guacamole was $12. Is this for real? I get inflation but this serving was barely enough for 4 chips. Meal for a mouse.
Completely delicious, the service is good, the staff is super friendly
Atmosphere: 4
Food: 5
Service: 5
First time visiting today and what I can say it’s a small shop but very noticeable from outside so it wouldn’t be hard to find. I will start with the service, the service could be better but it was lacking attentiveness to me and it wasn’t as if I was welcomed either. The lady serving didn’t seem happy taking my order either. But the atmosphere of the music was nice. I got the chorizo tacos and chicken tacos. The chorizo taco was good by itself without any sauces. The sauces itself could use a little more flavor though. The chicken taco was greatly seasoned and flavorful but was dry which was disappointing. Would I come back? Maybe if I’m in the area.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Tacos
The owners are so sweet!!! Really good foo & reasonable price
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadillas
The prices are exaggerated and are not the same as those shown here
I do not recommend them, also they do not send what is requested. It has been 3 times that I ask for cemitas and they send me cakes, terrible service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gracias ?
Atmosphere: 5
Food: 5
Service: 5
Beautiful, warm, homely vibes.
Atmosphere: 5
Food: 5
Service: 5
Good food, good service, only bit noisy, when is passing nearby subway, anyway great atmosphere, when you visiting
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco Santana
Very good, mainly for takeaway as there are few tables.
Atmosphere: 3
Food: 5
Service: 4
Amazing tacos
Atmosphere: 4
Food: 5
Service: 4
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