I recently visited this establishment, and unfortunately, the experience was far from pleasant. The condition of the store and the quality of service were utterly disappointing.
I ordered Guilin noodles and a drink and waited patiently. However, after 30 minutes, I inquired about my order twice. Initially, I was told it was being prepared, only to later learn that it hadn't been put down at all. This level of disorganization was frustrating, to say the least.
Moreover, both workers were extremely rude and seemed visibly unhappy to be there, which further tarnished the experience. In stark contrast, the Guilin noodle restaurant in Staten Island offers significantly better service and quality.
I strongly advise taking your business elsewhere. My friends, family, and I will certainly not be returning.
Elaine zhang
The price is expensive, the portion is small, and it’s very salty. The front desk also has a zombie face. The experience of entering the store is getting worse and worse. I will not come here again in the future.
Atmosphere: 3
Food: 3
Service: 1
Rick Z
I came in here and was immediately greeted by.. you guessed it, not the staff. But the staff on their phones in on their phones playing very intensively. I was served by two youngons and one had a very mean and entitled attitude. I asked for a milk tea and she literally screamed back my order to make sure. I ordered my food shortly after and when the food was ready, instead of them bringing it to my table they made me come up and get it myself. And I literally saw staff bring to someone else earlier. Hell is with this place. Never coming here again.
Atmosphere: 3
Food: 4
Service: 1
Ryan Y
Mine tastes terrible...
Atmosphere: 1
Food: 1
Service: 1
Cxx X
Authentic Guilin rice noodle flavor. I love it. The scallion pancake and braised beef is great. The lemonade is also very good. ?
It tasted terrible. I ordered a bowl of snail rice noodles, but I can only say that it has nothing to do with snail rice noodles. The bowl was too small to even stir it up, and it was expensive. A bowl of vegetarian rice noodles like this would cost you over 20.
Atmosphere: 1
Service: 3
L Freemon
All the meat smelled. Believe all the dirty review at this place.
Atmosphere: 1
Food: 1
Service: 1
Allen L
Trash. They messed up our company lunch. Told us we will give you credit for the order. Just to go back to the cashier argue in person that the kitchen is right. Waste of my time.
Service: 1
Wei Lu
Trash. Menu for mango Pamela sago says M for $6.75 but they charge $7.50 . Cup is super small. 2 sips and you are done. How is this place still in business? Cash only. Never coming back . You can get a much bigger cup elsewhere for $5.50. If I want thirsty , I wouldn’t wasted my life at this dumpster.
Atmosphere: 1
Food: 1
Service: 1
Angel Lee
The food is okay, I liked the hot pot but found a worm in the food today. =(
Perfect spot, food is some of the best food in New York.
Atmosphere: 5
Food: 5
Service: 5
W I
Garbage
YSKM Cool
Terrible place, worst customer service Rude front lady
Atmosphere: 1
Food: 3
Service: 1
Han Yi Li
I ordered for delivery. The French fries were all rotted and soggy, the store should really manage to keep the quality of the food. Unpleasant experience.
Atmosphere: 1
Food: 1
Service: 1
xin
Will it kill you if you seal the takeaway packaging in a paper bag?
I recently visited this establishment, and unfortunately, the experience was far from pleasant. The condition of the store and the quality of service were utterly disappointing.
I ordered Guilin noodles and a drink and waited patiently. However, after 30 minutes, I inquired about my order twice. Initially, I was told it was being prepared, only to later learn that it hadn't been put down at all. This level of disorganization was frustrating, to say the least.
Moreover, both workers were extremely rude and seemed visibly unhappy to be there, which further tarnished the experience. In stark contrast, the Guilin noodle restaurant in Staten Island offers significantly better service and quality.
I strongly advise taking your business elsewhere. My friends, family, and I will certainly not be returning.
The price is expensive, the portion is small, and it’s very salty. The front desk also has a zombie face. The experience of entering the store is getting worse and worse. I will not come here again in the future.
Atmosphere: 3
Food: 3
Service: 1
I came in here and was immediately greeted by.. you guessed it, not the staff. But the staff on their phones in on their phones playing very intensively. I was served by two youngons and one had a very mean and entitled attitude. I asked for a milk tea and she literally screamed back my order to make sure. I ordered my food shortly after and when the food was ready, instead of them bringing it to my table they made me come up and get it myself. And I literally saw staff bring to someone else earlier. Hell is with this place. Never coming here again.
Atmosphere: 3
Food: 4
Service: 1
Mine tastes terrible...
Atmosphere: 1
Food: 1
Service: 1
Authentic Guilin rice noodle flavor. I love it. The scallion pancake and braised beef is great. The lemonade is also very good. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickled Cabbage Stir Fried Noodles
It tasted terrible. I ordered a bowl of snail rice noodles, but I can only say that it has nothing to do with snail rice noodles. The bowl was too small to even stir it up, and it was expensive. A bowl of vegetarian rice noodles like this would cost you over 20.
Atmosphere: 1
Service: 3
All the meat smelled. Believe all the dirty review at this place.
Atmosphere: 1
Food: 1
Service: 1
Trash. They messed up our company lunch. Told us we will give you credit for the order. Just to go back to the cashier argue in person that the kitchen is right. Waste of my time.
Service: 1
Trash. Menu for mango Pamela sago says M for $6.75 but they charge $7.50 . Cup is super small. 2 sips and you are done. How is this place still in business? Cash only. Never coming back . You can get a much bigger cup elsewhere for $5.50. If I want thirsty , I wouldn’t wasted my life at this dumpster.
Atmosphere: 1
Food: 1
Service: 1
The food is okay, I liked the hot pot but found a worm in the food today. =(
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Perfect spot, food is some of the best food in New York.
Atmosphere: 5
Food: 5
Service: 5
Garbage
Terrible place, worst customer service Rude front lady
Atmosphere: 1
Food: 3
Service: 1
I ordered for delivery. The French fries were all rotted and soggy, the store should really manage to keep the quality of the food. Unpleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Will it kill you if you seal the takeaway packaging in a paper bag?
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