The food was outstanding and so flavorful! Everything from the lobster bisque, soft shell crab legs fried, garlic bread to the boil! I was so satisfied and full. Great choose and I will definitely be back. Shout out to Juliana her service is immaculate!!
Atmosphere: 5
Food: 5
Service: 5
Hannah Edwards
Amazing! Extremely delicious. I've come back several times and LOVE it. The staff is extremely nice and helpful. We got our own boils. The flavor is out of this world, and the seafood is very fresh.
Atmosphere: 5
Food: 5
Service: 5
Kiearra Lewis
I feel the need to write this review because I’ve been going to all the locations of theBoil since 2017 but yesterday was not a great experience like I usually have & honestly felt offended as I’ve been a server, held a manager position & now own my own restaurant. I got there at 9pm (I do know that they close at 10pm) & there were only 3 tables seated that were eating in the whole restaurant. The man standing in the front asked if I had a reservation & I said no. He walked away from me with an iPad in his hand, came back 2 minutes later after pacing back & forth asking for my phone number (he didn’t even explain why). I gave it to him & after 1 minute of him pacing back & forth again, I finally get seated. They let us know its last call at the bar which wasnt a problem for us because we were starving & just wanted to order food asap.
When the server came, she did NOT introduce herself & asked if we were ready. Her service was horrible as she only checked on us once because she was too busy chatting to her coworker in her language & she speaks very little english (I believe she’s from a Spanish speaking country). We ordered the fried catfish basket, a seafood boil combo which included snow crab legs & shrimp, & a side order of pasta. Everything came at once after 20 minutes of ordering. The pasta was a little bland but not bad & the seafood boil was AMAZING as always. The catfish basket was not good. My partner ate a piece of the catfish filet & said something was off. I picked up another piece of the catfish & the breading literally SLID off the fish. The fish was a grayish color when revealed under the batter & when I touched the bare fish, it felt slimy. Very unappealing & made me lose my appetite TBH.
I eat all kinds of fish & literally ate fried catfish from Ben’s Crab 2 days prior & I can tell something was off with this catfish. Now the server did ask if we were okay but we were in the middle of bussing down our seafood boil & did not touch the catfish basket yet. After tasting the catfish basket, I did not even want it on our table so I called the server & let her know that I didnt want it & I expressed that it either wasnt cooked properly or wasnt fresh. She looked at me, looked at the plate & walked away without saying anything. She came back with boxes & walked away again. When she came back, she dropped the check on our table. The catfish was still on the tab. I then asked her to get the manager.
The manager that comes to my table, is the same man with the ipad that sat us, which I assumed was a host. I explained to him that the catfish didnt taste fresh & I didnt want it but he can charge me for the fries since we did taste the fish & ate a little of the fries. He said that the server told him that when she came to the table, we said everything was okay. I said she didnt even understand what I said to her because when I complained, she came back with boxes. He responds that HE doesnt understand & that they have been serving the catfish all day… ATP I’m annoyed because as a manager, why are you going back & forth with a customer? Anyways I told him I wasn’t going to eat it & he said he can take off some money off the tab but not the whole catfish platter. I just took that as the final resolution, paid my bill, & left. One thing that they need to learn is better customer service. The only reason I didn’t give 1 star is because the seafood boil really saved them & the quality & consistency of the boils are always good every time I eat there. I will going to the Manhattan locations moving forward.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Snow Crab Boiled Shrimp
Olga B
Great service . Water down drinks and food . If you ever experience “17 waverly place “ oh baby this ain’t it .
Atmosphere: 4
Food: 1
Service: 5
bird Jones
On of my favorite places 😋🤩
Atmosphere: 5
Food: 5
Service: 5
HugoD Granados
Tasty the server was great helpful and attentive what more can u ask for
Atmosphere: 5
Food: 5
Service: 5
Marsha Thompson
Lobster & shrimps in the bag were nicely flavored and tasty
Atmosphere: 5
Food: 5
Service: 5
Emilie Rolland
Food was so yum and service was amazinggg. Lauren was super friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
Shor Kelley
Great service and great boil! Thanks to Lauren for everything!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Leggette
The food was horrible. They don't make any changes to the order. For example you can't get shrimp,lobster tails added to your order unless you order the steak dish. The waitress was slow on our service and seemed like she didnt care for gay people. We felt quite uncomfortable with her service
Food is okay for my taste. The fish was very bland. The pilaf rice was hard. Dont think I will return
Atmosphere: 3
Food: 1
Service: 2
FreshCoolClean
Outstanding seafood restaurant! The food is absolutely delicious, and the sauce is simply divine. The cocktails are exceptional — perfectly balanced and creative. The staff is attentive and friendly, always ready to help. A solid 5 stars — I’ll definitely be back and always recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Dieulens Victor
it was great
Geneva Davis
This is my favorite restaurant, I’m here faithful every Friday, OMG the bartender VLAD is the best and make every customer comfortable and valued!!!!! You can’t beat the customer service here! The food the drinks are amazing, thanks Vlad your the BEST
Atmosphere: 5
Food: 5
Service: 5
杰jié
Restaurant was very cozy. Made you feel at home. Especially the chairs at the tables. The food had amazing taste that garlic butter sauce has amazing flavor. Make sure you get it for your steak. Seafood boil smelled so good though I ordered steak I felt like I had a boil! The only thing that was a little off was the plate timing. They bring one item out at a time. A little sad but it was worth the wait. Overall great service and hospitality. If you want a nice chill vibe and good strong drinks. Check this place out.
The food was outstanding and so flavorful! Everything from the lobster bisque, soft shell crab legs fried, garlic bread to the boil! I was so satisfied and full. Great choose and I will definitely be back. Shout out to Juliana her service is immaculate!!
Atmosphere: 5
Food: 5
Service: 5
Amazing! Extremely delicious. I've come back several times and LOVE it. The staff is extremely nice and helpful. We got our own boils. The flavor is out of this world, and the seafood is very fresh.
Atmosphere: 5
Food: 5
Service: 5
I feel the need to write this review because I’ve been going to all the locations of theBoil since 2017 but yesterday was not a great experience like I usually have & honestly felt offended as I’ve been a server, held a manager position & now own my own restaurant. I got there at 9pm (I do know that they close at 10pm) & there were only 3 tables seated that were eating in the whole restaurant. The man standing in the front asked if I had a reservation & I said no. He walked away from me with an iPad in his hand, came back 2 minutes later after pacing back & forth asking for my phone number (he didn’t even explain why). I gave it to him & after 1 minute of him pacing back & forth again, I finally get seated. They let us know its last call at the bar which wasnt a problem for us because we were starving & just wanted to order food asap.
When the server came, she did NOT introduce herself & asked if we were ready. Her service was horrible as she only checked on us once because she was too busy chatting to her coworker in her language & she speaks very little english (I believe she’s from a Spanish speaking country). We ordered the fried catfish basket, a seafood boil combo which included snow crab legs & shrimp, & a side order of pasta. Everything came at once after 20 minutes of ordering. The pasta was a little bland but not bad & the seafood boil was AMAZING as always. The catfish basket was not good. My partner ate a piece of the catfish filet & said something was off. I picked up another piece of the catfish & the breading literally SLID off the fish. The fish was a grayish color when revealed under the batter & when I touched the bare fish, it felt slimy. Very unappealing & made me lose my appetite TBH.
I eat all kinds of fish & literally ate fried catfish from Ben’s Crab 2 days prior & I can tell something was off with this catfish. Now the server did ask if we were okay but we were in the middle of bussing down our seafood boil & did not touch the catfish basket yet. After tasting the catfish basket, I did not even want it on our table so I called the server & let her know that I didnt want it & I expressed that it either wasnt cooked properly or wasnt fresh. She looked at me, looked at the plate & walked away without saying anything. She came back with boxes & walked away again. When she came back, she dropped the check on our table. The catfish was still on the tab. I then asked her to get the manager.
The manager that comes to my table, is the same man with the ipad that sat us, which I assumed was a host. I explained to him that the catfish didnt taste fresh & I didnt want it but he can charge me for the fries since we did taste the fish & ate a little of the fries. He said that the server told him that when she came to the table, we said everything was okay. I said she didnt even understand what I said to her because when I complained, she came back with boxes. He responds that HE doesnt understand & that they have been serving the catfish all day… ATP I’m annoyed because as a manager, why are you going back & forth with a customer? Anyways I told him I wasn’t going to eat it & he said he can take off some money off the tab but not the whole catfish platter. I just took that as the final resolution, paid my bill, & left. One thing that they need to learn is better customer service. The only reason I didn’t give 1 star is because the seafood boil really saved them & the quality & consistency of the boils are always good every time I eat there. I will going to the Manhattan locations moving forward.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Snow Crab Boiled Shrimp
Great service . Water down drinks and food . If you ever experience “17 waverly place “ oh baby this ain’t it .
Atmosphere: 4
Food: 1
Service: 5
On of my favorite places 😋🤩
Atmosphere: 5
Food: 5
Service: 5
Tasty the server was great helpful and attentive what more can u ask for
Atmosphere: 5
Food: 5
Service: 5
Lobster & shrimps in the bag were nicely flavored and tasty
Atmosphere: 5
Food: 5
Service: 5
Food was so yum and service was amazinggg. Lauren was super friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
Great service and great boil! Thanks to Lauren for everything!
Atmosphere: 5
Food: 5
Service: 5
The food was horrible. They don't make any changes to the order. For example you can't get shrimp,lobster tails added to your order unless you order the steak dish. The waitress was slow on our service and seemed like she didnt care for gay people. We felt quite uncomfortable with her service
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Food is okay for my taste. The fish was very bland. The pilaf rice was hard. Dont think I will return
Atmosphere: 3
Food: 1
Service: 2
Outstanding seafood restaurant!
The food is absolutely delicious, and the sauce is simply divine.
The cocktails are exceptional — perfectly balanced and creative.
The staff is attentive and friendly, always ready to help.
A solid 5 stars — I’ll definitely be back and always recommend this place!
Atmosphere: 5
Food: 5
Service: 5
it was great
This is my favorite restaurant, I’m here faithful every Friday, OMG the bartender VLAD is the best and make every customer comfortable and valued!!!!! You can’t beat the customer service here! The food the drinks are amazing, thanks Vlad your the BEST
Atmosphere: 5
Food: 5
Service: 5
Restaurant was very cozy. Made you feel at home. Especially the chairs at the tables. The food had amazing taste that garlic butter sauce has amazing flavor. Make sure you get it for your steak. Seafood boil smelled so good though I ordered steak I felt like I had a boil! The only thing that was a little off was the plate timing. They bring one item out at a time. A little sad but it was worth the wait. Overall great service and hospitality. If you want a nice chill vibe and good strong drinks. Check this place out.
Atmosphere: 5
Food: 5
Service: 4
Loading...