Food was bland and the gratuity didn’t match the service. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Kaia Zawadi
I had the lobster Roll and I think it would’ve tasted really good, but the bottom of the brioche bun was really burnt so it made the taste of the sandwich Really disgusting. The service was very slow, even though there were only two other tables occupied. They didn’t even have the ingredients to make an apple martini so I had to settle for a lemon drop martini which was just OK. I won’t be back.
Atmosphere: 3
Food: 2
Service: 1
J M (Sexyslim)
The service is thumbs up and the food was delicious only problem parkin is no good as it's downtown and close to barclays but we njoyed the night there and the servers are hands on in refilling ur water and makin sure things are good. 👍🏽👍🏽👍🏽👍🏽🍤🍤🍾🍾🥂🥂🥂🍻🍻🍺🍺🍹🍸
The food had no seasoning , The waiter confused as hell . Then had the nerve to pull us young ladies to the side about a tip. Like i ain’t just pay 130 for some damn food that’ wasn't up to par . Now you losing it .
Atmosphere: 5
Food: 1
Tahkyia Willis
I ate here two times. Both times bad experience. The first was in Sept. 2024 for my birthday. Appetizer (fried shrimp) was raw. Sent it back. No soda machine working. Soda was flat. Sent it back. Ended up getting sodas from the store. Second time was yesterday. Pretty chilly inside, didn't feel much heat. Again issues with soda. Ordered a coke and there was some kind of soapy foam in it. Sent it back. Ordered two more cokes. They didn't have it. Ordered Sprites. Didn't have it. We didn't order appetizers because of what happened the first time so we just ordered crab legs. No drinks available so went to the store AGAIN. Came back and we started eating our food. Near the end of our ONE BUNDLE of snow crab the manager Dennis came to the table to exclaim no outside food or drinks were allowed. I explained there had been soap in the first drink and then there was nothing available we wanted to order. I am not sure if he sent them to get sodas in the mean time, but he said he was sending a coke and sprite to my table. I told him no as we were pretty much done with our food and I had gone out in the blistering cold to get drinks seeing as how they didn't have any. He threated to put it on my bill anyway and then he told me there was no soap in the first drink, which how would he know what the issue was when he was not the one dealing with it. He went back and forth with me quite a bit over sodas. The couple next to us had also gone out to buy sodas. When they left they said they would not be returning. On my way out I saw Dennis and approached him about his HORRIBLE customer service and again, he went back and forth with me. I would avoid this location. The aesthetic looks pleasing, however the service is way below par. The fact that the word BOIL is out on the sign says more than enough about how this location is managed. Simply, THE. Because of Dennis, this location lost 4 customers in one night. I am sure his gross customer service will continue to drain the returning pool of customers. Of note, the crab legs were very garlicy. Might I also add that this location places an automatic 20% gratuity on the bill and not during either visit did the server come to the table to see if we needed anything. That could be because we had no drinks for them to refill, but it is quite ridiculous for a party of two to have this gratuity be mandatory, yet the service be this bad.
Parking: Parking was terrible.
Atmosphere: 1
Food: 2
Service: 1
Treva Hicks
So I took my best friend out to eat for her birthday to the boil because she love seafood. We had reservations for 8pm. When we first got inside no one greeted us. We stood there for about 5 min then someone walk over to us to ask if we had reservations. I let them know yes we did. We order our food we ate and now it’s time to pack our things to go and ask for the bill. One of the waitress was soooo nice to us. He bought the boxes over for us to pack our food to go. He also was the only one who greeted us when we were seated. Now I ask for the bill so I can pay, the second male waitress come over and say we did not add Tip inside. I said ok the third waitress was the one who took our order at the beginning. She’s now bringing the bill over so i can pay. She goes we didn’t add the tip inside. So I go and say ok. As I’m paying with my bank card I have a 20 dollar bill also in my hand. The same women reply again, and say we did not add the tip to the bill. My best friend goes and say we heard you for the third time. You don’t have to ask for a tip we have a 20 dollar bill in her hand that very rude of you to ask for a tip. Then the women waitress throws my bank card on the table. I let her know how rude she was and then she walks off to her other coworkers and begin talking. As we was leaving out I tip the first male waitress because he were so nice from the beginning. I been here before when they had different staff and I didn’t experience nothing like this. But last night I was so disgusted with the waitress kept asking for a tip. All that tells me is they does this to all of their customers
Atmosphere: 4
Food: 2
Service: 1
Tamia Flowers
Everything was good. The fried shrimp tasted funny. It was like a soapy not fresh taste
Atmosphere: 4
Food: 1
Service: 4
LiL AnDoNi K
Food great but they had no heat and it was 10° outside
I never give bad reviews but $5 bucks for a seltzer water (from the gun) is insane. I’ve never seen this in my life.
Atmosphere: 1
Food: 1
Service: 1
Theo Allen
I normally go to the one in manhattan which is very lovely but I was the area and figured I try this one, the cat fish basket is always my go to but didn’t taste an ounce of seasoning, all I taste was batter, very very disappointing but my gf enjoyed the snow crab boil so ig that’s a plus
We’ve been wanting to check this spot out for a while now. After a long day running errands, we finally decided to give it a shot. They add a 20% gratuity regardless of how many people are in your group. It was surprisingly calm for a Monday night, but the service was super fast. The aroma from the kitchen really drew us in; you could tell someone was cooking up a storm.
We went for the soft shell crab basket, and I definitely recommend having it there; it was super fresh. Each entree comes with two sides, so we picked the ribeye with broccoli and potatoes, and the butterfly snapper with Brussels sprouts and potatoes.
Both dishes were amazing, so we asked to meet the chef. Since it was a slow night, he was happy to chat. His name is Mohammed, and he hails from Senegal. If you get the chance to visit, I highly suggest trying either of the entrees. He was really appreciative of our compliments, saying he doesn’t get them often and seemed genuinely surprised.
He’s an awesome chef and is really bringing some fantastic flavors to theBoil Prime.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Snapper
Cyriaca Decaille
Food was great as usual, everyone is pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snapper
P M
Came here on a Wednesday night. Seems like they are understaffed. Had to wait for a while to have a waiter/waitress to stop by our table every time. The service was friendly tho. But I don’t think this service deserves a mandatory 20% tips.
Food was bland and the gratuity didn’t match the service. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
I had the lobster Roll and I think it would’ve tasted really good, but the bottom of the brioche bun was really burnt so it made the taste of the sandwich Really disgusting. The service was very slow, even though there were only two other tables occupied. They didn’t even have the ingredients to make an apple martini so I had to settle for a lemon drop martini which was just OK. I won’t be back.
Atmosphere: 3
Food: 2
Service: 1
The service is thumbs up and the food was delicious only problem parkin is no good as it's downtown and close to barclays but we njoyed the night there and the servers are hands on in refilling ur water and makin sure things are good. 👍🏽👍🏽👍🏽👍🏽🍤🍤🍾🍾🥂🥂🥂🍻🍻🍺🍺🍹🍸
Atmosphere: 4
Service: 4
Recommended dishes: Garlic Bread, Lobster, Snow Crab Boiled Shrimp, Shrimp
The wait staff was nice and professional. The food was good. The one takes credit and debit cards!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Snow Crab Boiled Shrimp
The food had no seasoning , The waiter confused as hell . Then had the nerve to pull us young ladies to the side about a tip. Like i ain’t just pay 130 for some damn food that’ wasn't up to par . Now you losing it .
Atmosphere: 5
Food: 1
I ate here two times. Both times bad experience. The first was in Sept. 2024 for my birthday. Appetizer (fried shrimp) was raw. Sent it back. No soda machine working. Soda was flat. Sent it back. Ended up getting sodas from the store. Second time was yesterday. Pretty chilly inside, didn't feel much heat. Again issues with soda. Ordered a coke and there was some kind of soapy foam in it. Sent it back. Ordered two more cokes. They didn't have it. Ordered Sprites. Didn't have it. We didn't order appetizers because of what happened the first time so we just ordered crab legs. No drinks available so went to the store AGAIN. Came back and we started eating our food. Near the end of our ONE BUNDLE of snow crab the manager Dennis came to the table to exclaim no outside food or drinks were allowed. I explained there had been soap in the first drink and then there was nothing available we wanted to order. I am not sure if he sent them to get sodas in the mean time, but he said he was sending a coke and sprite to my table. I told him no as we were pretty much done with our food and I had gone out in the blistering cold to get drinks seeing as how they didn't have any. He threated to put it on my bill anyway and then he told me there was no soap in the first drink, which how would he know what the issue was when he was not the one dealing with it. He went back and forth with me quite a bit over sodas. The couple next to us had also gone out to buy sodas. When they left they said they would not be returning. On my way out I saw Dennis and approached him about his HORRIBLE customer service and again, he went back and forth with me. I would avoid this location. The aesthetic looks pleasing, however the service is way below par. The fact that the word BOIL is out on the sign says more than enough about how this location is managed. Simply, THE. Because of Dennis, this location lost 4 customers in one night. I am sure his gross customer service will continue to drain the returning pool of customers. Of note, the crab legs were very garlicy. Might I also add that this location places an automatic 20% gratuity on the bill and not during either visit did the server come to the table to see if we needed anything. That could be because we had no drinks for them to refill, but it is quite ridiculous for a party of two to have this gratuity be mandatory, yet the service be this bad.
Parking: Parking was terrible.
Atmosphere: 1
Food: 2
Service: 1
So I took my best friend out to eat for her birthday to the boil because she love seafood. We had reservations for 8pm. When we first got inside no one greeted us. We stood there for about 5 min then someone walk over to us to ask if we had reservations. I let them know yes we did. We order our food we ate and now it’s time to pack our things to go and ask for the bill. One of the waitress was soooo nice to us. He bought the boxes over for us to pack our food to go. He also was the only one who greeted us when we were seated. Now I ask for the bill so I can pay, the second male waitress come over and say we did not add Tip inside. I said ok the third waitress was the one who took our order at the beginning. She’s now bringing the bill over so i can pay. She goes we didn’t add the tip inside. So I go and say ok. As I’m paying with my bank card I have a 20 dollar bill also in my hand. The same women reply again, and say we did not add the tip to the bill. My best friend goes and say we heard you for the third time. You don’t have to ask for a tip we have a 20 dollar bill in her hand that very rude of you to ask for a tip. Then the women waitress throws my bank card on the table. I let her know how rude she was and then she walks off to her other coworkers and begin talking. As we was leaving out I tip the first male waitress because he were so nice from the beginning. I been here before when they had different staff and I didn’t experience nothing like this. But last night I was so disgusted with the waitress kept asking for a tip. All that tells me is they does this to all of their customers
Atmosphere: 4
Food: 2
Service: 1
Everything was good. The fried shrimp tasted funny. It was like a soapy not fresh taste
Atmosphere: 4
Food: 1
Service: 4
Food great but they had no heat and it was 10° outside
Atmosphere: 2
Food: 4
Service: 4
Great food the added tip $33 to the check
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I never give bad reviews but $5 bucks for a seltzer water (from the gun) is insane. I’ve never seen this in my life.
Atmosphere: 1
Food: 1
Service: 1
I normally go to the one in manhattan which is very lovely but I was the area and figured I try this one, the cat fish basket is always my go to but didn’t taste an ounce of seasoning, all I taste was batter, very very disappointing but my gf enjoyed the snow crab boil so ig that’s a plus
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Snow Crab Boiled Shrimp, Catfish Basket
We’ve been wanting to check this spot out for a while now. After a long day running errands, we finally decided to give it a shot. They add a 20% gratuity regardless of how many people are in your group. It was surprisingly calm for a Monday night, but the service was super fast. The aroma from the kitchen really drew us in; you could tell someone was cooking up a storm.
We went for the soft shell crab basket, and I definitely recommend having it there; it was super fresh. Each entree comes with two sides, so we picked the ribeye with broccoli and potatoes, and the butterfly snapper with Brussels sprouts and potatoes.
Both dishes were amazing, so we asked to meet the chef. Since it was a slow night, he was happy to chat. His name is Mohammed, and he hails from Senegal. If you get the chance to visit, I highly suggest trying either of the entrees. He was really appreciative of our compliments, saying he doesn’t get them often and seemed genuinely surprised.
He’s an awesome chef and is really bringing some fantastic flavors to theBoil Prime.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Snapper
Food was great as usual, everyone is pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snapper
Came here on a Wednesday night. Seems like they are understaffed. Had to wait for a while to have a waiter/waitress to stop by our table every time. The service was friendly tho. But I don’t think this service deserves a mandatory 20% tips.
Atmosphere: 3
Food: 5
Service: 4
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