Tom’s Coney Island has a lot of potential, but our recent visit left us with mixed feelings. Despite the restaurant being nearly empty, we waited around 30 minutes before anyone came to take our order. Unfortunately, it seemed the waitresses were more engaged in a personal conversation with a friend than attending to customers, which was disappointing and definitely impacted our overall experience. Once we finally got our order in, the food was decent but not amazing. We tried the sweet potatoes — the cheese on top added a nice touch, but the dish overall could use some fine-tuning in flavor and presentation. The real letdown was the piña colada, which was underwhelming and definitely in need of serious improvement; it lacked the balance and creaminess you’d expect from such a classic drink. On the bright side, the atmosphere was one of the highlights. The location offers a pleasant view, which made the experience a bit more enjoyable despite the service hiccups. It’s a relaxing spot that could be great with more attentive staff and quicker service. As for the pricing, it wasn’t too bad — fair for the type of place it is. You're not breaking the bank here, but you’re also not getting top-tier quality or service. In summary, Tom’s Coney Island scores a 3.5 out of 5 for us. The food gets a 3, the service also a 3, and the atmosphere a stronger 4 thanks to the scenic view. With some improvements in customer service and a few tweaks to the menu, this place could become a solid local favorite.
Atmosphere: 4
Food: 3
Service: 3
Sheila
Hey friends! This review is about sustainability only.
By 2050, there will be more plastic in the ocean than fish. So as a waterfront business, I wonder how you could help customers create less trash when coming in for a beer or a bite.
Clearly, based on the dish bins you have out, and the real reusable dishes within them, you have some sort of dish dishwashing infrastructure available in the house.
For this, I wonder if you could transition beers into real reusable cups, as you do soda and water (the sturdy blue Pepsi cups). It feels a shame to pour a delicious beer into a trashy flimsy plastic cup that will go to the landfill, incinerator, or ocean.
Thank you for considering how to help your customers better respect the ocean on which this business sits.
We want options to do better by this planet, and we can’t afford to wait longer to solve the plastic pollution crisis that our world faces.
E S
Good service.
Atmosphere: 5
Food: 5
Service: 5
Limar Laconsay
Bad food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Sierra Teegarden
Hot dogs and sour kraut spoiled and moldly/smelly. The frozen drinks came in liquid form and when I asked server was told “sorry we didn’t have time for the machine to make it into a frozen drink” then why did you agree to serve it to me? She would not send the drinks back despite admitting this. Informed server of the expired food that was inedible. Asked to speak to manager and they would not come. Server said manager would only allow to remake the hot dogs but if we just got served two expired rotten hot dogs we don’t really want more hot dogs since it’s the same item from the same kitchen. Server was kind to us but had no control to help the situation since manager was not allowing for any resolution and wouldn’t even come speak with us face to face. They forced us to pay despite the food safety and quality concerns. They took away our full plates of uneaten food and gave us a very expensive check. Bathrooms and interior also have sanitary issues.
Atmosphere: 1
Food: 1
Service: 1
Raquel Caliz
Fantastic bar just across the ocean and by Luna park! great stuff, convenient food and Modelo beer! 🍻 10/10 recommended
Atmosphere: 5
Food: 5
Service: 5
Tom Biancardi
The food was delicious, as well as the rooftop patio! Manuel was an awesome server and he took really good care of us! The onion rings were delicious!
Food: 5
Service: 5
Josh Salwen
We asked for a cup of ice for a family member who has ALS, and they refused.
Service: 1
Gonzalo Lopez Bascur
Worst french fries I've tried in a while, cardboard-like. The burger was overcooked. The only good thing was the hot dog.
We purchased the food to go, then we changed our mind and went to a table, but the guard didn't let us in.
I wouldn't recommend it, next time if I have to choose, I'll go to the McDonald's nearby.
Atmosphere: 1
Food: 1
Service: 1
Manoj Phani Kumar Kotamraju Venkata
Low quality and stale food. Stay away and save yourself.
Tom’s Coney Island has a lot of potential, but our recent visit left us with mixed feelings. Despite the restaurant being nearly empty, we waited around 30 minutes before anyone came to take our order. Unfortunately, it seemed the waitresses were more engaged in a personal conversation with a friend than attending to customers, which was disappointing and definitely impacted our overall experience.
Once we finally got our order in, the food was decent but not amazing. We tried the sweet potatoes — the cheese on top added a nice touch, but the dish overall could use some fine-tuning in flavor and presentation. The real letdown was the piña colada, which was underwhelming and definitely in need of serious improvement; it lacked the balance and creaminess you’d expect from such a classic drink.
On the bright side, the atmosphere was one of the highlights. The location offers a pleasant view, which made the experience a bit more enjoyable despite the service hiccups. It’s a relaxing spot that could be great with more attentive staff and quicker service.
As for the pricing, it wasn’t too bad — fair for the type of place it is. You're not breaking the bank here, but you’re also not getting top-tier quality or service.
In summary, Tom’s Coney Island scores a 3.5 out of 5 for us. The food gets a 3, the service also a 3, and the atmosphere a stronger 4 thanks to the scenic view. With some improvements in customer service and a few tweaks to the menu, this place could become a solid local favorite.
Atmosphere: 4
Food: 3
Service: 3
Hey friends! This review is about sustainability only.
By 2050, there will be more plastic in the ocean than fish. So as a waterfront business, I wonder how you could help customers create less trash when coming in for a beer or a bite.
Clearly, based on the dish bins you have out, and the real reusable dishes within them, you have some sort of dish dishwashing infrastructure available in the house.
For this, I wonder if you could transition beers into real reusable cups, as you do soda and water (the sturdy blue Pepsi cups). It feels a shame to pour a delicious beer into a trashy flimsy plastic cup that will go to the landfill, incinerator, or ocean.
Thank you for considering how to help your customers better respect the ocean on which this business sits.
We want options to do better by this planet, and we can’t afford to wait longer to solve the plastic pollution crisis that our world faces.
Good service.
Atmosphere: 5
Food: 5
Service: 5
Bad food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Hot dogs and sour kraut spoiled and moldly/smelly. The frozen drinks came in liquid form and when I asked server was told “sorry we didn’t have time for the machine to make it into a frozen drink” then why did you agree to serve it to me? She would not send the drinks back despite admitting this. Informed server of the expired food that was inedible. Asked to speak to manager and they would not come. Server said manager would only allow to remake the hot dogs but if we just got served two expired rotten hot dogs we don’t really want more hot dogs since it’s the same item from the same kitchen. Server was kind to us but had no control to help the situation since manager was not allowing for any resolution and wouldn’t even come speak with us face to face. They forced us to pay despite the food safety and quality concerns. They took away our full plates of uneaten food and gave us a very expensive check. Bathrooms and interior also have sanitary issues.
Atmosphere: 1
Food: 1
Service: 1
Fantastic bar just across the ocean and by Luna park! great stuff, convenient food and Modelo beer! 🍻 10/10 recommended
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, as well as the rooftop patio! Manuel was an awesome server and he took really good care of us! The onion rings were delicious!
Food: 5
Service: 5
We asked for a cup of ice for a family member who has ALS, and they refused.
Service: 1
Worst french fries I've tried in a while, cardboard-like. The burger was overcooked. The only good thing was the hot dog.
We purchased the food to go, then we changed our mind and went to a table, but the guard didn't let us in.
I wouldn't recommend it, next time if I have to choose, I'll go to the McDonald's nearby.
Atmosphere: 1
Food: 1
Service: 1
Low quality and stale food. Stay away and save yourself.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waitress doesn’t speak English food was worse than sonic.
Food sucks!!!!! Don’t go!
Atmosphere: 2
Food: 1
Service: 1
A great respite on a hot sunny day...
Atmosphere: 4
Food: 4
Service: 5
Nicely situated, very slow and inefficient service. Prices are ok for average food.
Atmosphere: 5
Food: 3
Service: 2
I wouldn’t recommend burger came back hella pink I feel like they tried to kill me
Atmosphere: 1
Food: 1
Service: 3
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