Extremely Slow service, no ice in the machine, no AC. Tables not cleaned. This location requires new management, expansion of the building to meet customer production.
Scott Kerill
NO AC, it's mid August and cooler outside than in. I'm sure it's because the manager doesn't want people loitering in their dining room. They should be ashamed.
Rajib Nath
No good service 👎
Atmosphere: 1
Food: 1
Service: 1
manchu976bka
I was very disappointed on the service I received on 8/8/2025@11:00pm . It seems that customer service is falling at the waist side. I drove to the drive thru and said good evening and right of the back I got attitude. I got to window to pay attitude. I received my food and I have to check because I don’t live close to return if my order is messed up. I checked my bag and was missing three items. I brought it to her attention attitude. She told her coworker attitude all in his face. He passes her my missing food in the open not baged. I look at them and there looking at me like I messed up. Come on we have to do better. Whatever issues you have you should never take it out on the customer. I said thank you and drove away but it bothered me because I’m a polite person a paying customer. I had my kids in the car and explained to them how this is not how one should act. It doesn’t matter what job big or small professionalism is always a must.
Robert Martinez
Customer Service is too slow at night. With 5 cars in front of me, I waited longer than 20 minutes to order. I fell asleep while waiting for drive-through.
Most of the times my order is missing and delay like seriously worst customer service ever
Horrible service don't even have ketchup, never have ketchup.
They don’t have any sense of humor how to talk with a customer … or a person I never gonna come back again
Atmosphere: 1
Service: 1
Served me a raw burger, stale chicken sandwhich and cols fries . Thank you
Atmosphere: 2
Food: 1
Service: 4
I asked for 2 lemonades and they only gave me one and it gave me and my family food poisoning
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst Wendy’s in NYC!! An absolute joke of an establishment . Their employees are rude and work at a snail pace. NOT WORTH IT!!
Atmosphere: 1
Food: 1
Service: 1
delivery service alowyes bad long time wait
Atmosphere: 1
Food: 1
Service: 1
Customer service is great ,food is good the salads is wonderful ,clean environment I definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Long wait for online costumer they don’t care about online order
Behaviour isn’t good they think we are animals I don’t know why they treat us like that
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely Slow service, no ice in the machine, no AC. Tables not cleaned. This location requires new management, expansion of the building to meet customer production.
NO AC, it's mid August and cooler outside than in. I'm sure it's because the manager doesn't want people loitering in their dining room. They should be ashamed.
No good service 👎
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed on the service I received on 8/8/2025@11:00pm . It seems that customer service is falling at the waist side. I drove to the drive thru and said good evening and right of the back I got attitude. I got to window to pay attitude. I received my food and I have to check because I don’t live close to return if my order is messed up. I checked my bag and was missing three items. I brought it to her attention attitude. She told her coworker attitude all in his face. He passes her my missing food in the open not baged. I look at them and there looking at me like I messed up. Come on we have to do better. Whatever issues you have you should never take it out on the customer. I said thank you and drove away but it bothered me because I’m a polite person a paying customer. I had my kids in the car and explained to them how this is not how one should act. It doesn’t matter what job big or small professionalism is always a must.
Customer Service is too slow at night. With 5 cars in front of me, I waited longer than 20 minutes to order. I fell asleep while waiting for drive-through.
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