Wing Hing Seafood Restaurant

I used to take a duck from Beijing at other establishments on this street. I came home late yesterday and only this establishment was open. I decided to take a duck and regretted it! tastes much worse than other places. and also in this establishment they cheat customers! I was charged for a whole duck, and they only gave me half! and most of what was in the container - bones that are usually thrown in the waste! never eat food there! wasted money! there are a bunch of establishments nearby where the same thing is food, but without cheating and the hint tastes better!

Atmosphere: 2

Food: 3

Service: 1

A weekend my friend and I went to Wing Hing Restaurant for dim sum. We used to go there at the weekend. According to the rules, customers had to get a number and then wait in line for a seat.

Two lady guests arrived after us, but they didn't queue and sat down at a medium-sized table. Then, one of the staff told them to get up because the table was for five.

At that time, the staff told us to sit at another table because we already had a number and that there was a seat available, so we always followed the rules.

The two lady guests who arrived later complained to the owner, saying that my friend and I were seated first since they arrived first.

The owner then walked over to my friend and my table and, in a loud and rude tone, told us that we had to follow the restaurant's rules.

Of course, I was furious because we had no idea what was going on and were just waiting to be seated.

I had no choice but to raise my voice and tell the owner that we have done nothing wrong and wanted to understand why we were being treated so unreasonably and unjustly.

This made us even angrier, because the whole thing wasn't our fault at all. I find out that the two lady guests were the friend of the owner who complained unseasonably. My friend and I felt it was extremely unfair and completely unacceptable to the owner.

I’ve been a customer for several years, but the quality has gone downhill badly. The food is no longer tasty or consistent — many dishes now taste bland and poorly prepared. Prices have increased twice a year, but the quality keeps dropping. It feels unreasonable to pay so much for food that used to be much better.

Customer service has also become a serious issue. Some staffs are often rude and inattentive, showing little care or respect toward customers. Even worse, one of the owner behaves unprofessionally, speaking loudly and unreasonable and disrespectfully to guests in front of others. This kind of attitude is unacceptable in hospitality.

It’s disappointing to see a place that once had potential lose its sense of quality and respect for customers.

It feels like the management only cares about profit, not about maintaining standards or customer satisfaction.

The customer service is unacceptably bad.Some staffs are often rude and dismissive, showing no sense of professionalism. The owner, in particular, is very unprofessional and impolite, speaking loudly and disrespectfully to customers in public. It’s embarrassing and unpleasant to witness.

After several disappointing visits, I’ve decided not to come back. This place no longer deserves the reputation it once had. I strongly do not recommend this restaurant to anyone who values good food and respectful service.

Atmosphere: 1

Food: 1

Service: 1

Out of my expectations

Atmosphere: 3

Food: 3

Service: 3

Food is lit, service is lit, no complaints at all

Atmosphere: 5

Food: 5

Service: 5

This spot has been a family staple since I can remember. We spent many weekends coming for dim sum and many weeknights coming for dinner. Both dinner dishes and dim sum offerings are solid.
Unfortunately, they no longer have dim sum carts up until recently. It has now moved to a paper ordering style, where you mark the amount of dishes you want. Other than that, this is a very standard Chinese restaurant with a loyal, neighborhood customer base. Everything is decent and affordably priced.

Atmosphere: 3

Food: 4

Service: 3

Very good Chinese food

Atmosphere: 5

Food: 5

Service: 5

Great Food!!

Aunt's favorite, friendly staff, good is not bad, depends how you order. Good for a local Chinese restaurant.

The food is good in the neighborhood, but front desk take out people are terrible attitude, not speaking friendly tone, when you asked more questions for the menu. Customer service needed some improvement and there is no supervisor or manager to oversee the restaurant operation.

Food is very, very delicious!

Love coming here the best dim sum on ave U I’m very happy with it. Been coming here for years.

The shrimp is very disappointed, only 5 shrimps , lack of flavor and it’s $11. The beef stew with curry is great and it’s $10!

Amazing variety of food with big portion sizes and friendly service. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

My family and I have visited winghing so many times over the past couple of years. This place offers amazing and authentic food! We have tried all the dishes here and everything is worth trying! We also befriended the owners there who have always been very friendly to us.

Atmosphere: 5

Food: 5

Service: 5

Worst restaurant experience, so bad one had to laugh. Mediocre food. Kitchen staff prep vegetables in the middle of the dining while guests are seated next to it. When we thought it couldn't get any worse, a baby rat darted across the room, my wife shrieked and a waiter stomped the creature to death. We left as quickly as we could.

Atmosphere: 1

Food: 1

Service: 1