whoever took my order 2 hours ago i love you!!! the fries were DOUBLED what i usually got (ive ordered from here at least 20x 😓) filled to the brim, same with the sauces, and the wings/tenders are soo good!!! you deserve a raise!! ðŸ˜
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Honey Mustard, All in Bundle, Seasoned Fries
Tiffany C
Had a Wing Stop craving and walked in. Food was well cooked and seasoned. Cashier for dinner on 12/15 was warm and attentive to every costumer.
Elena Rahman
I tried to give another chance to this location. However, the management here is the worst. I had been given the wrong order, not something I paid for. And the manager told me the only way to get a refund/replacement is for me to travel back to the restaurant (that is taking 2 buses). He did not offer no any other alternative. I think if the employee made such a mistake, there should be more protection for the consumer. But the so called franchise of Wingstop on Flatbush, run business according to the errors of their employees ,not to their customers experience and satisfaction. If anyone ever wants to order Wingstop, please avoid this location. Noone knows what they are doing there. Or best, go next door for fast food, where it is cleaner and professional workers.
Atmosphere: 1
Food: 1
Service: 1
Bishop Capone
I called in to place my order and when I got there I was told that I still have to wait on the long line that hasn’t even began to be serviced yet. From the Ubers to regular customers, I shouldn’t have to wait for my food when it’s already ready and done. For me to wait in the line, it would make my food cold. No telling how long he would’ve taken to get to me. I didn’t appreciate that service
My order did not arrive complete, 10 wings are missing, we ordered 3 combos for my son's birthday and 10 wings were missing from one combo, they charged my account for everything, now I call and call and they don't resolve it and they still get upset.
Update..!!!.I have already been contacted and the resolution is in process.
Alicia Greene
Josh was so sweet, the food was fresh. His customer service was awesome and the best attitude thus far. Will be coming back for him! Thank you!
Atmosphere: 5
Food: 5
Service: 5
A.V
My order was placed by the wingstop employee (Corey). When he placed my order in person, he seemed like he was bored and didn't want to be in there. After placing my order and having to wait, I took my order home and after opening one of my orders from the bag, I noticed that the burger that I purchased looked burned and hard, like they didn't care about cooking it correctly. I will definitely not come back to this store and would advise anybody else not to come. Terrible service.?
Atmosphere: 1
Food: 1
Service: 1
Matthew Pena
Yalls atomic wings got my toilet crying rn
Atmosphere: 2
Food: 2
Service: 3
Alina Maria
If you order online and ask for seasoned fries either they don't know how to read or are false advertising because they never send seasoned fries and I ordered 2 times.
Food was TERRIBLE , Fries were soggy , I received a different order . I do not suggest eating here
Atmosphere: 1
Food: 1
Service: 1
Joanna Clarke
Nice I am going go buy before I go back to
Atmosphere: 5
Food: 5
Service: 5
Devan J.
Terrible. Ordered Mango Habanero wings TWICE, and both times the wings came dry. I thought the first time was a mistake, so I ordered it again. And what do you know, dry Mango Habanero. This is unheard of.
Atmosphere: 1
Food: 1
Service: 1
Emulators & Gameplay HD
The food is okay but terrible customer service. Come to the store and employee on their phone texting instead of helping the customer? Awful.
Atmosphere: 1
Food: 3
Service: 1
Kayla Eichorn
Edit/Update: someone FINALLY REACHED OUT. They said they’ll only refund half of the order which I WOULD have been perfectly happy with 2 months ago as that was what was missing. But going into month two of them having stolen my money I don’t have much fight left. So I was want to reiterate what I first said in my review, this locations clearly had way too many issues and I personally won’t be purchasing from this company ever again. This has been an absolutely horrible experience from start to finish, the entire corporation REEKS of incompetence and ineffectual operations. It took me commenting on the LinkedIn pages of the presidents and vice presidents to get them to actually perform their job descriptions. I’m usually quite mild mannered and try to be kind as I’ve worked in franchising before, but this situation has left me being snappish to poor customer service agents who can only do so much. Seriously I cannot reiterate this enough you probably shouldn’t buy from any wingstop, but if you do make sure to use a credit card because doing a charge back will be easier than attempting to get a refund when they inevitably fail to meet minimum requirements of service.
DO NOT ORDER HERE. In fact don’t order from Wingstop at ALL. I have been fighting for two months now to get my money back because they failed to give me half my wings. I’m pretty sure their number is disconnected now, their message box is full and no one ever answers. I think this business is a scam, looking at the reviews, it looks like they continually don’t give you half of your food and refuse to pay back the money that they took. I’ve been calling their corporate number as well and their corporate won’t even give me my money back. I ordered through the Wingstop website, so I wasn’t aware of all the complaints at this particular location and the order was just sent it to the closest location to my home.
The response from the store is abysmal and corporate is no better. They both literally just continually give you the runaround, no one actually reaches out, no resolution is given. This business is a scam and it looks like at every level of this organization they are all thieves. Because guess what if you pay for goods and services, but do not receive those goods and services that is in fact stealing and is a crime. You should absolutely NOT order from this business, you should NOT order from the franchise at all because there’s a high likelihood of them just taking your money.
whoever took my order 2 hours ago i love you!!! the fries were DOUBLED what i usually got (ive ordered from here at least 20x 😓) filled to the brim, same with the sauces, and the wings/tenders are soo good!!! you deserve a raise!! ðŸ˜
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Honey Mustard, All in Bundle, Seasoned Fries
Had a Wing Stop craving and walked in. Food was well cooked and seasoned. Cashier for dinner on 12/15 was warm and attentive to every costumer.
I tried to give another chance to this location. However, the management here is the worst. I had been given the wrong order, not something I paid for. And the manager told me the only way to get a refund/replacement is for me to travel back to the restaurant (that is taking 2 buses). He did not offer no any other alternative. I think if the employee made such a mistake, there should be more protection for the consumer. But the so called franchise of Wingstop on Flatbush, run business according to the errors of their employees ,not to their customers experience and satisfaction. If anyone ever wants to order Wingstop, please avoid this location. Noone knows what they are doing there. Or best, go next door for fast food, where it is cleaner and professional workers.
Atmosphere: 1
Food: 1
Service: 1
I called in to place my order and when I got there I was told that I still have to wait on the long line that hasn’t even began to be serviced yet. From the Ubers to regular customers, I shouldn’t have to wait for my food when it’s already ready and done. For me to wait in the line, it would make my food cold. No telling how long he would’ve taken to get to me. I didn’t appreciate that service
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: 6 PC Wing Combo, Chicken Wings, Cajun Fried Corn
Too high
My order did not arrive complete, 10 wings are missing, we ordered 3 combos for my son's birthday and 10 wings were missing from one combo, they charged my account for everything, now I call and call and they don't resolve it and they still get upset.
Update..!!!.I have already been contacted and the resolution is in process.
Josh was so sweet, the food was fresh. His customer service was awesome and the best attitude thus far. Will be coming back for him! Thank you!
Atmosphere: 5
Food: 5
Service: 5
My order was placed by the wingstop employee (Corey). When he placed my order in person, he seemed like he was bored and didn't want to be in there. After placing my order and having to wait, I took my order home and after opening one of my orders from the bag, I noticed that the burger that I purchased looked burned and hard, like they didn't care about cooking it correctly. I will definitely not come back to this store and would advise anybody else not to come. Terrible service.?
Atmosphere: 1
Food: 1
Service: 1
Yalls atomic wings got my toilet crying rn
Atmosphere: 2
Food: 2
Service: 3
If you order online and ask for seasoned fries either they don't know how to read or are false advertising because they never send seasoned fries and I ordered 2 times.
Food: 3
Service: 2
Restaurantji Recommends
Food was TERRIBLE , Fries were soggy , I received a different order . I do not suggest eating here
Atmosphere: 1
Food: 1
Service: 1
Nice I am going go buy before I go back to
Atmosphere: 5
Food: 5
Service: 5
Terrible. Ordered Mango Habanero wings TWICE, and both times the wings came dry. I thought the first time was a mistake, so I ordered it again. And what do you know, dry Mango Habanero. This is unheard of.
Atmosphere: 1
Food: 1
Service: 1
The food is okay but terrible customer service. Come to the store and employee on their phone texting instead of helping the customer? Awful.
Atmosphere: 1
Food: 3
Service: 1
Edit/Update: someone FINALLY REACHED OUT. They said they’ll only refund half of the order which I WOULD have been perfectly happy with 2 months ago as that was what was missing. But going into month two of them having stolen my money I don’t have much fight left. So I was want to reiterate what I first said in my review, this locations clearly had way too many issues and I personally won’t be purchasing from this company ever again. This has been an absolutely horrible experience from start to finish, the entire corporation REEKS of incompetence and ineffectual operations. It took me commenting on the LinkedIn pages of the presidents and vice presidents to get them to actually perform their job descriptions. I’m usually quite mild mannered and try to be kind as I’ve worked in franchising before, but this situation has left me being snappish to poor customer service agents who can only do so much. Seriously I cannot reiterate this enough you probably shouldn’t buy from any wingstop, but if you do make sure to use a credit card because doing a charge back will be easier than attempting to get a refund when they inevitably fail to meet minimum requirements of service.
DO NOT ORDER HERE. In fact don’t order from Wingstop at ALL. I have been fighting for two months now to get my money back because they failed to give me half my wings. I’m pretty sure their number is disconnected now, their message box is full and no one ever answers. I think this business is a scam, looking at the reviews, it looks like they continually don’t give you half of your food and refuse to pay back the money that they took. I’ve been calling their corporate number as well and their corporate won’t even give me my money back. I ordered through the Wingstop website, so I wasn’t aware of all the complaints at this particular location and the order was just sent it to the closest location to my home.
The response from the store is abysmal and corporate is no better. They both literally just continually give you the runaround, no one actually reaches out, no resolution is given. This business is a scam and it looks like at every level of this organization they are all thieves. Because guess what if you pay for goods and services, but do not receive those goods and services that is in fact stealing and is a crime. You should absolutely NOT order from this business, you should NOT order from the franchise at all because there’s a high likelihood of them just taking your money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
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