Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Michele Mp
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
Devilz rocks Gaming
We really had a great meal that they should must try the Sandwich. And the new flavour BBQ Blaze Was Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ, 30 PC Crew Pack, Chicken Sandwich
Rajibul Hasan
Good food,Good services ,love it?
Atmosphere: 5
Food: 5
Service: 5
Ely Her
The food was great, the employees are so helpful n helped me take my time to pick a flavor! Hot honey is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Crispy Tenders
Nahid Hasan
The food was very Good,The atmosphere ,behavior and customer service at this restaurent is Fantastic ,Specially manager Hamza.keep it up.?
Atmosphere: 5
Food: 5
Service: 5
Hamja Bin Shamsuddin
Food was too Good,Customer service was fantastic ..?
Atmosphere: 5
Food: 5
Service: 5
Max M
Nasty nasty place. Since opening the sidewalk has become filthy with leftover food. Can’t even walk past due to all the delivery bikes parked outside. Smells bad. They probably have unsanitary conditions back there and an inspector should pay them a visit.
Atmosphere: 1
Food: 2
Service: 2
Steele Snyder
Awful!! I always online order here but the food is good. They always forget an item!! I just ordered here now and got no celery when I ordered it!! Please fix this! This can’t keep happening!! Third time this week!!
The boneless wings were not fresh. Chicken tasted dry. Would not go back
Atmosphere: 3
Food: 2
Service: 4
Tish J
This location is not one of the good ones, eventhough it is located within proximity of the Prospect Park area. I was terribly disappointed at the watered down blue cheese dip they sold me with my meals. Typically, blue cheese dip is thicker than what they sold me. I presume they neglected to order stock of it, and decided to stretch it out by adding water to it.Not nice!! The fries were scrimpy, brown and wilted and the cashier gave me brown paper towels when I requested napkins!! But before giving me the paper towels out of the drawer below the cash register, she gave me a single enclosed napkin with urensils. I reminded her that it was three of us eating, and that's when she gave me the paper towels!! I spent close to $60 during that visit!! In spite of all of that, the cashier was extremely polite and sincere, but the food was a disgrace!! The Wingstop location in Queens on Metropolitan Ave, by far, is the more decent location to visit if you have a taste for Wingstop. By the way, they too did not have napkins, but offered me wipes to compensate.
Atmosphere: 5
Food: 1
Service: 2
Bo Cobb
This was honestly the worst food i’ve ever had! The ranch was the only thing good. Even the drink machine was messed up. Total garbage
Kim Hutchison Pappas
We ordered and was shorted 10 wings. Nothing was marked so we had to guess what flavors they were. It was a larger order so it was hard to tell. This is not the first time we were shorted.
Nikki Jones
My daughter ordered from the Wingstop on Prosper through the webpage on 8/14 and received email confirmation. She received the text that the order was picked up at 4:51pm. Then at 5:33pm she gets a message that the order had been canceled. She calls the store and speaks to Starla (I believe that was her name), and was put on hold for over 12 minutes. When she comes back to the phone she was irritated that my daughter held on instead of hanging up and said ugh you're still here, and that they were having problems all week with dashers picking up food and not delivering it. My daughter said this is f-ing , and the employee got angry and said that now she was being rude and if she wanted the food she had to come to the restaurant to get it or she would refund the order when she had the time and hung up. I called the store and this employee answered the phone. I was very kind with her and asked about the refund. She said my daughter was rude and if she hadn't cursed she would have offered to try delivery again but there was never an option given.. She asked if I wanted to have it delivered and I said no and what was the status of the refund. She said she had not done it, and this had been at least 30 minutes since their call. I asked her to process it on the phone with me and she got upset and told me to hold, and that's when the manager Brianna got on the phone. When she came on, the first thing she said was what is it you want? Caught me off guard because she was so rude and I had no idea anyone else was even coming on the phone. I told her I was waiting for the refund to be processed. Brianna puts me on the phone for 7 minutes then picks up and says it's done and I'd receive an email within minutes, and that's never happened. I asked for the GM, Stephanie, and she said Stephanie was sick and would be gone for weeks. To this day, no email and no refund. I called the guest relations number yesterday and was advised they had to send a message to management at the store and I would receive a call back within 72 hours. Of course, that call has yet to come. My next step is to dispute the charge with the bank for fraud. Do better Wingstop. Is your management this terrible? If you're having this many issues with delivery, why not just stop it or train your staff to handle these situations better. This situation should never have drug on this long. Your staff didn't do the refund and the food was never delivered - why are we in limbo and having such poor service? Word of advice to everyone - AVOID WINGSTOP PROSPER!
Wingstop DO BETTER!
Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
They could not give me cold wings and cold fries plus my drink was nasty
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
We really had a great meal that they should must try the Sandwich. And the new flavour BBQ Blaze Was Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ, 30 PC Crew Pack, Chicken Sandwich
Good food,Good services ,love it?
Atmosphere: 5
Food: 5
Service: 5
The food was great, the employees are so helpful n helped me take my time to pick a flavor! Hot honey is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Crispy Tenders
The food was very Good,The atmosphere ,behavior and customer service at this restaurent is Fantastic ,Specially manager Hamza.keep it up.?
Atmosphere: 5
Food: 5
Service: 5
Food was too Good,Customer service was fantastic ..?
Atmosphere: 5
Food: 5
Service: 5
Nasty nasty place. Since opening the sidewalk has become filthy with leftover food. Can’t even walk past due to all the delivery bikes parked outside. Smells bad. They probably have unsanitary conditions back there and an inspector should pay them a visit.
Atmosphere: 1
Food: 2
Service: 2
Awful!! I always online order here but the food is good. They always forget an item!! I just ordered here now and got no celery when I ordered it!! Please fix this! This can’t keep happening!! Third time this week!!
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
The boneless wings were not fresh. Chicken tasted dry. Would not go back
Atmosphere: 3
Food: 2
Service: 4
This location is not one of the good ones, eventhough it is located within proximity of the Prospect Park area. I was terribly disappointed at the watered down blue cheese dip they sold me with my meals. Typically, blue cheese dip is thicker than what they sold me. I presume they neglected to order stock of it, and decided to stretch it out by adding water to it.Not nice!! The fries were scrimpy, brown and wilted and the cashier gave me brown paper towels when I requested napkins!! But before giving me the paper towels out of the drawer below the cash register, she gave me a single enclosed napkin with urensils. I reminded her that it was three of us eating, and that's when she gave me the paper towels!! I spent close to $60 during that visit!! In spite of all of that, the cashier was extremely polite and sincere, but the food was a disgrace!! The Wingstop location in Queens on Metropolitan Ave, by far, is the more decent location to visit if you have a taste for Wingstop. By the way, they too did not have napkins, but offered me wipes to compensate.
Atmosphere: 5
Food: 1
Service: 2
This was honestly the worst food i’ve ever had! The ranch was the only thing good. Even the drink machine was messed up. Total garbage
We ordered and was shorted 10 wings. Nothing was marked so we had to guess what flavors they were. It was a larger order so it was hard to tell. This is not the first time we were shorted.
My daughter ordered from the Wingstop on Prosper through the webpage on 8/14 and received email confirmation. She received the text that the order was picked up at 4:51pm. Then at 5:33pm she gets a message that the order had been canceled. She calls the store and speaks to Starla (I believe that was her name), and was put on hold for over 12 minutes. When she comes back to the phone she was irritated that my daughter held on instead of hanging up and said ugh you're still here, and that they were having problems all week with dashers picking up food and not delivering it. My daughter said this is f-ing , and the employee got angry and said that now she was being rude and if she wanted the food she had to come to the restaurant to get it or she would refund the order when she had the time and hung up. I called the store and this employee answered the phone. I was very kind with her and asked about the refund. She said my daughter was rude and if she hadn't cursed she would have offered to try delivery again but there was never an option given.. She asked if I wanted to have it delivered and I said no and what was the status of the refund. She said she had not done it, and this had been at least 30 minutes since their call. I asked her to process it on the phone with me and she got upset and told me to hold, and that's when the manager Brianna got on the phone. When she came on, the first thing she said was what is it you want? Caught me off guard because she was so rude and I had no idea anyone else was even coming on the phone. I told her I was waiting for the refund to be processed. Brianna puts me on the phone for 7 minutes then picks up and says it's done and I'd receive an email within minutes, and that's never happened. I asked for the GM, Stephanie, and she said Stephanie was sick and would be gone for weeks. To this day, no email and no refund. I called the guest relations number yesterday and was advised they had to send a message to management at the store and I would receive a call back within 72 hours. Of course, that call has yet to come. My next step is to dispute the charge with the bank for fraud. Do better Wingstop. Is your management this terrible? If you're having this many issues with delivery, why not just stop it or train your staff to handle these situations better. This situation should never have drug on this long. Your staff didn't do the refund and the food was never delivered - why are we in limbo and having such poor service? Word of advice to everyone - AVOID WINGSTOP PROSPER! Wingstop DO BETTER!
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