1641 Niagara Falls Blvd, Amherst
Came late night around 1 hour before closing time. They were very accommodating and the service was really good. The food was good too. We were a party of 5 that doesn't really eat American food. We got 2 of the 2 for 26 and a combo app and shared it. We couldn't really finish the food and had lots of left overs. I liked everything for the most part with no complaints. Overall 4 stars
Standards have gone done food wise. The food was not great. I ordered boneless Buffalo wings and Fiesta lime chicken. My rice was dry. The boneless wings were dry and cold for an appetizer.
Good food excellent service! Awesome had a great time
Stacy the GM at this location / our bartender server is amazing! What a great person as the face for your company! Loved our bust and our service! Oh and the food was great too!
s thru out entire lunch. Food cold 5 people in bench seat a little tight. Waitress was good but taking care of to many tables.But the manager comped 1 meal. Still won't go back.
Was allright the soup was on the small side for tbe price but was still good
Order was completely messed up, staff was all over the place. Got locked out of the building with our to go order and realized it was wrong. No tarter sauce for the fish n chips meal.
Drink orders wrong. Kind staff. Cleanliness not perfect. Order took forever and the portions were too big. Room ambience is good. Booth chairs need to be reupholstered.
Starting off they are understaffed (obviously) but there are some key things that go beyond that. The 4 cheese was always my go to, and I was trying to get my girlfriend into Applebee’s (she does not like them). They only gave her more reasons to dislike them. The noodles were over cooked and mushy in a type of cream broth and it came with two pieces of chicken (it advertises 3) with the slightest bit of sauce on one side. The beers (on draft) took about 10-15 minutes to come out. The chicken my mom ordered was cold. Melinda (our server) did great but the bar and the kitchen were stacked against her.
Oh Applebee's I love you and your Alfredo Pasta! It is creamy, tasty, flavorful and it smiles at me !!! I am taking one star off, I have been into their restaurant a million times and I have never had anything else other than the Alfredo pasta and I know nothing about the rest of menu. Please order the pasta and I am sure you will love it !!!!!
Sat at the bar and ate dinner because tables were not available. Bartender was great, food was good and they had their 2 for $20, $25 deals.
There was no eatin' good in the neighborhood at this Applebee's! We had a new waiter. He was okay but needed a little more training. We ordered an appetizer for the table. It took forever for it to come. The waiter apologized that only half of it was there and that he would bring the rest. We told him not to bother. The manager came around to check on our table. I mentioned the appetizer and the fact that we'd been waiting a very long time for our food. Suddenly there was a flurry of activity. We got a huge portion of the appetizer, which we no longer wanted and our meals. No sizzling plates, I assure you. Our food had been sitting under a light or on a shelf for a very long time. The manager apologized for the trainee asking us if we thought he needed more training.In the end, our food was mediocre, the very late appetizer had been microwaved and we're hard, and the experience awful. Top top it off, they didn't even comp the appetizer, which I felt they should. This location needs to step it up if they want to survive.
Wife and I went to the Applebee's on Niagara Falls Blvd in Amherst. First time in an Applebee's in 4 years. The dining room was less than half full at around 7pm on a Monday. We we're seated immediately. Long story short.... ordered an app and had to ask for plates. Opened my utensils and had a fork which was dirty. My wife got a rice bowl and the rice was cold..and I mean COLD. My wife said it was the temp of as if they just rinsed the rice under cold water. I ordered a quesadilla burger and was brought the wrong burger. Finally got the correct burger and the fries with it were somewhat hot, but soggy..as if they had been sitting under a warmer for quite a while. I made the manager aware of the issues. I got my replacement fries, my wife got her rice bowl remade. The manager seemed to have no interest in being there, as if he had been totally worn down by many, many years in the service industry. We had 1 of our 2 drinks comp'd but nothing else .. not even an apology from the manager.. again, as if he was used to this from his staff and was just "over it". We didn't say anything else. We paid our tab..and, yes, we still left a more than fair tip for our server. We left & didn't even bring home our leftovers. Everything about this dining experience was sub-par. We won't be going to an Applebee's again... whether it's another 4 years, or maybe more than that.
Normally this location is pretty good. When I went today, we were very disappointed with the service we received. Our server Zion, which I only learned was his name on the receipt, as he never introduced himself, had 3 tables, including us, to take care of, yet our appetizer came to us cold, and our dinners came 4 minutes after our appetizers. When the girl gave us our dinners, I told her our Mozzerella sticks were cold, and she said she would tell our server. He never came over to check on us or to correct the cold appetizer, and I had to wait for over 15 minutes until I could call him to our table to ask for dressing for my salad and by that time my son was already finished with his dinner, so I asked for a box for my salad and that took another 15 minutes to get the box and our check. To say I am unhappy is an understatement.
1641 Niagara Falls Blvd, Amherst, NY 14228