Went to Bruegger's for the 1st time since it opened in the former Bagel Jay's on Delaware Ave. The space looked neat and tidy but I wasn't there long enough to really look. This speaks to their service as I placed my order and within 3 minutes it was ready. There was no one in line so that could be why or the workers were doing a great job. I ate my egg, cheese and turkey sausage on an asiago bagel in my car. It was tasty and warm ..very good!. My only complaint is that the bagels are much smaller than those at Bagel Jay's and that it was pricey($7.50 for a doughnut sized sandwich).I will try it again and sit inside. Overall , I enjoyed my sandwich.
Atmosphere: 4
Food: 4
Service: 5
Kinese Belcher
Visited before work and ordered a cinnamon bagel with bacon and cheese. I then changed my mind on the type of bagel I wanted. The cashier really have me a issue with changing the bagel. I said I will pay for it if its extra and unhappily he changed it and I paid for it. When I got my bagel it was burnt and hard. I have never had such bad service or food here before. Not sure if I will ever be back. I mean people spend their hard earned money at places and to get food that needed to be thrown out is truly disappointing.
Atmosphere: 5
Food: 2
Service: 1
MPD
Workers don't know what they're doing. I ask for a ham, egg, and cheese on an everything and the ham and cheese are cold. Pay attention and heat up a sandwich that's supposed to be hot.
Atmosphere: 1
Food: 1
Service: 1
Corinne ColonGonzalez
When we first started to come here we loved it. But the past two times it has been a horrible experience. We gave it another shot after the one bad experience because we thought maybe they are just having a bad/off day but now it has been two weekends in a row. They run out of almost all bagels after 11am. The counter staff is rude while ordering and then try to act like your order is not yours. This needs to get fixed asap.
Atmosphere: 1
Food: 2
Service: 1
Daniel Oleary
The sausage,egg and cheese on a whole wheat bagel is the best to me..
Atmosphere: 3
Food: 5
Service: 5
Darrell A Johnson
First time here excellent service and excellent staff very good food
Atmosphere: 5
Food: 5
Service: 5
Edmir Ramulic
Ordered my regular hot pastrami that I only get at this location and today received this. If you didn’t have the ingredients to make the sandwich, there are options to let the customer know that you dont have the ingredients or it could be complete laziness. Mind you this isnt pastrami at all just cheese and shredded beef. Looks like I’m changing locations or never ordering here again.
Food: 1
S C
Love it!
Food: 5
Service: 5
Karen F
One of my favorite places to get breakfast! Bagels are always fresh (they really bake them daily - no frozen/reheated here!), eggs are real, coffee is hot & service is quick! Nick gives the place a great vibe- if there is an issue, he's willing to fix it with a smile, the whole team is always on point - great customer service. And for everyone who says it's pricy - that's the cost of fresh! Sure you can get a slightly cheaper bagel at Tim Hortons/Dunkin - because it's been frozen in a warehouse for who knows how long. You get what you pay for, and Brueggers is definitely worth it!
Atmosphere: 5
Food: 5
Service: 5
Versey Crawford
My first visit and the bagel sandwich was delicious. The staff was very friendly and greeted me warmly. I will return on my next visit to Buffalo.
slow service. waited over 20 minutes for one sandwich
Atmosphere: 2
Food: 3
Service: 1
Heather Marx
This might be my new favorite bagel. As lucky enough to get one right out of the oven today.
Atmosphere: 4
Food: 5
Service: 5
Mattheo Fundelli
For the price is not worth it
Mariska Hertel
Bagels are consistently fresh and perfectly toasted! The bagel flavors appealing and diverse as are the cream cheese flavors. The staff is friendly, efficient, and helpful. The atmosphere of the restaurant is clean, comfortable, and welcoming. The prices are perceived as reasonable for the quality and experience. Parking is free and easily accessibility.
Went to Bruegger's for the 1st time since it opened in the former Bagel Jay's on Delaware Ave. The space looked neat and tidy but I wasn't there long enough to really look. This speaks to their service as I placed my order and within 3 minutes it was ready. There was no one in line so that could be why or the workers were doing a great job. I ate my egg, cheese and turkey sausage on an asiago bagel in my car. It was tasty and warm ..very good!. My only complaint is that the bagels are much smaller than those at Bagel Jay's and that it was pricey($7.50 for a doughnut sized sandwich).I will try it again and sit inside. Overall , I enjoyed my sandwich.
Atmosphere: 4
Food: 4
Service: 5
Visited before work and ordered a cinnamon bagel with bacon and cheese. I then changed my mind on the type of bagel I wanted. The cashier really have me a issue with changing the bagel. I said I will pay for it if its extra and unhappily he changed it and I paid for it. When I got my bagel it was burnt and hard. I have never had such bad service or food here before. Not sure if I will ever be back. I mean people spend their hard earned money at places and to get food that needed to be thrown out is truly disappointing.
Atmosphere: 5
Food: 2
Service: 1
Workers don't know what they're doing. I ask for a ham, egg, and cheese on an everything and the ham and cheese are cold. Pay attention and heat up a sandwich that's supposed to be hot.
Atmosphere: 1
Food: 1
Service: 1
When we first started to come here we loved it. But the past two times it has been a horrible experience. We gave it another shot after the one bad experience because we thought maybe they are just having a bad/off day but now it has been two weekends in a row. They run out of almost all bagels after 11am. The counter staff is rude while ordering and then try to act like your order is not yours. This needs to get fixed asap.
Atmosphere: 1
Food: 2
Service: 1
The sausage,egg and cheese on a whole wheat bagel is the best to me..
Atmosphere: 3
Food: 5
Service: 5
First time here excellent service and excellent staff very good food
Atmosphere: 5
Food: 5
Service: 5
Ordered my regular hot pastrami that I only get at this location and today received this. If you didn’t have the ingredients to make the sandwich, there are options to let the customer know that you dont have the ingredients or it could be complete laziness. Mind you this isnt pastrami at all just cheese and shredded beef. Looks like I’m changing locations or never ordering here again.
Food: 1
Love it!
Food: 5
Service: 5
One of my favorite places to get breakfast! Bagels are always fresh (they really bake them daily - no frozen/reheated here!), eggs are real, coffee is hot & service is quick! Nick gives the place a great vibe- if there is an issue, he's willing to fix it with a smile, the whole team is always on point - great customer service. And for everyone who says it's pricy - that's the cost of fresh! Sure you can get a slightly cheaper bagel at Tim Hortons/Dunkin - because it's been frozen in a warehouse for who knows how long. You get what you pay for, and Brueggers is definitely worth it!
Atmosphere: 5
Food: 5
Service: 5
My first visit and the bagel sandwich was delicious. The staff was very friendly and greeted me warmly. I will return on my next visit to Buffalo.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Counter person was rude
Atmosphere: 3
Food: 2
Service: 1
slow service. waited over 20 minutes for one sandwich
Atmosphere: 2
Food: 3
Service: 1
This might be my new favorite bagel. As lucky enough to get one right out of the oven today.
Atmosphere: 4
Food: 5
Service: 5
For the price is not worth it
Bagels are consistently fresh and perfectly toasted! The bagel flavors appealing and diverse as are the cream cheese flavors.
The staff is friendly, efficient, and helpful.
The atmosphere of the restaurant is clean, comfortable, and welcoming.
The prices are perceived as reasonable for the quality and experience.
Parking is free and easily accessibility.
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