Placed an order online a couple weeks ago, paid, I show up and the door is open and unlocked but the place is completely closed, not a human being in sight, all the equipment off etc. I've called, emailed, messaged on Instagram and Facebook to no avail and now I have to file a chargeback. This is super unfortunate, tryna scam people out of their money is crazy.
Bear Valentino
Online service sucks! Apparently they’ve been closed at this location for 2 weeks but still is accepting orders & stealing people’s money. All you can do is send them an email & call your bank and inform them of the fraud. Stay away from this place.
Kurt Meyers
Fake restaurant.
Timothy Whalen
Awesome taco's and priced right ?
Atmosphere: 5
Food: 5
Service: 5
Christopher Vega
Horrible food, just not it at all!! how are they still open? Barria tacos shell not dipped not cheesy and was seasoned, restaurant needs to be fixed up inside and more inviting. Especially in a upcoming
Food is good, but my order was incorrect and I overpaid for some items. I've been trying to call and FB message business for days to get a partial refund for the items I didn't receive and nobody has responded. I like the food, but it's not worth this hassle.
I orders churros, these are not churros, and unfortunately not cooked all the way through. Also ordered the nachoritto, use to be good but now everything seems to be bland and nachos came burnt.
Food: 1
Jennifer Wilkens
This is the worst restaurant in the city. They have gotten EVERY order wrong that I’ve made in over a year. I keep trying here and there bc their food used to be amazing. But EVERY order is wrong, and I’m sick of paying $30 per meal for the wrong food. Everything I’ve ordered has had missing ingredients and has sometimes not been cooked all the way, or has just been plain gross to the point that I wonder how unclean and haphazard their kitchen is. I just ordered a nachorrito and despite asking for all the toppings, it was just beans and rice inside inside a tortilla. I also ordered a side of chips and vegan queso and the queso was just orange water (see photo). It was repulsive, I would never feed something like that to someone. I once ordered a bunch of loaded tacos for a family get together and they sent tortillas with handfuls of lettuce and onions thrown in a box. I rarely if ever post reviews but this has my blood boiling. I will never order from this place again. How are they still in business?
Food: 1
Service: 1
Shabhia A
Ordered steak tacos online, the steak was completely different from what I’ve ordered in person. The quality of the food you get when you order at the restaurant is completely different than when you order online. I was so disappointed with the steak, it was cold, bland and had no salt or seasoning.
South Buffalo needs a good taco place, and sadly this is the only option they have. It went down hill enough for me to write my first restaurant review.When going inside, self ordering on a touch screen with bad software is how you start (an employee used to help but now they stay in the kitchen). It’ll will take you 2-5 minutes to order unless you want one thing and know exactly what it is. Heaven forbid they have a paid employee assist with that process. The food is good but very overpriced (I.e. 4-6$ for a single taco, $15+ for a burrito)Ordering online can be an adventure. You’ll never speak to someone on the phone when you call or if something goes wrong - just a chatbot that will bring you to a voicemail.Their hours listed online have been wrong. Recently ordered online, their service said to pick up the food in 15-20 and when I arrived they were closed! They still charged my card (thankfully that was resolved with a refund 2 days later).Unless they tell an employee to help take orders again, actually connect the restaurant phone to people working at the restaurant, (and ideally lower their prices), I’m permanently out on this place. They don’t deserve business with their current service model or prices.
Atmosphere: 1
Food: 3
Service: 1
Nick Calato
I really want to love this place. There food CAN be good, BUT they never make it as ordered. Almost every time I get food here there are missing items. One time they left the meat off my item. Because their phone goes to a voicemail that they never respond to, I drove back. Rather than make my food properly they gave me a container with meat to I guess reassemble the food I paid them to make for me. I gave them another shot this evening because, like I said, their food can be really good. You can see on the image of the receipt what I ordered. It was missing the queso (extra charge), sour cream, and sauteed peppers. I'm done with them. Never going back.EDIT - After writing this then reading some other reviews, it seems like this is common problem with this place. Even worse are the owner's responses to complaints in the reviews. Fix your restaurant and treat your customers with respect.
Atmosphere: 2
Food: 4
Service: 1
Aly Millane
if i was on my death bed with my familygathered around me crying asking me what my final wish was, i would say a taco from cantina 62 with vegan chicken and vegan
Atmosphere: 5
Food: 5
Service: 5
Jenna Wilkens
Orders are wrong every time I've ordered in the last year and a half. At first I thought it was just a mistake here and there and I was ok with it, because sometimes that just happens. But when every order you place is wrong, it's obvious there's something wrong with the company.I used to order from Cantina all the time because the food was so good, but in 2022 everything went down hill. My orders were always wrong on multiple levels, not something insignificant like forgetting to put tomatoes in the order. I've ordered from here 4 times in 2023, and every single time my order has been wrong. I don't know what happened in the last couple years but it's not worth spending the money and then hoping you get the food your ordered, only to learn every time that you won't. From multiple toppings being left out to getting meat sent to me when I order from the vegan menu, to some of the ingredients not being cooked all the way, it just isn't worth it. I gave multiple chances because the food used to be AMAZING, but it's just not the case anymore.
Food: 1
Service: 1
Angela
I just had the best food and seriously had to come give some credit. Hidden gem in my neighborhood. I door dashed btw.
I'm hoping they closed based on this food
Atmosphere: 3
Food: 1
Service: 3
Placed an order online a couple weeks ago, paid, I show up and the door is open and unlocked but the place is completely closed, not a human being in sight, all the equipment off etc. I've called, emailed, messaged on Instagram and Facebook to no avail and now I have to file a chargeback. This is super unfortunate, tryna scam people out of their money is crazy.
Online service sucks! Apparently they’ve been closed at this location for 2 weeks but still is accepting orders & stealing people’s money. All you can do is send them an email & call your bank and inform them of the fraud. Stay away from this place.
Fake restaurant.
Awesome taco's and priced right ?
Atmosphere: 5
Food: 5
Service: 5
Horrible food, just not it at all!! how are they still open? Barria tacos shell not dipped not cheesy and was seasoned, restaurant needs to be fixed up inside and more inviting. Especially in a upcoming
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Specialty Tacos, Cantina Nacho
Food is good, but my order was incorrect and I overpaid for some items. I've been trying to call and FB message business for days to get a partial refund for the items I didn't receive and nobody has responded. I like the food, but it's not worth this hassle.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Specialty Tacos, Churros, Vegan Burrito, Chips & Queso
I orders churros, these are not churros, and unfortunately not cooked all the way through. Also ordered the nachoritto, use to be good but now everything seems to be bland and nachos came burnt.
Food: 1
This is the worst restaurant in the city. They have gotten EVERY order wrong that I’ve made in over a year. I keep trying here and there bc their food used to be amazing. But EVERY order is wrong, and I’m sick of paying $30 per meal for the wrong food. Everything I’ve ordered has had missing ingredients and has sometimes not been cooked all the way, or has just been plain gross to the point that I wonder how unclean and haphazard their kitchen is. I just ordered a nachorrito and despite asking for all the toppings, it was just beans and rice inside inside a tortilla. I also ordered a side of chips and vegan queso and the queso was just orange water (see photo). It was repulsive, I would never feed something like that to someone. I once ordered a bunch of loaded tacos for a family get together and they sent tortillas with handfuls of lettuce and onions thrown in a box. I rarely if ever post reviews but this has my blood boiling. I will never order from this place again. How are they still in business?
Food: 1
Service: 1
Ordered steak tacos online, the steak was completely different from what I’ve ordered in person. The quality of the food you get when you order at the restaurant is completely different than when you order online. I was so disappointed with the steak, it was cold, bland and had no salt or seasoning.
Food: 1
Restaurantji Recommends
South Buffalo needs a good taco place, and sadly this is the only option they have. It went down hill enough for me to write my first restaurant review.When going inside, self ordering on a touch screen with bad software is how you start (an employee used to help but now they stay in the kitchen). It’ll will take you 2-5 minutes to order unless you want one thing and know exactly what it is. Heaven forbid they have a paid employee assist with that process. The food is good but very overpriced (I.e. 4-6$ for a single taco, $15+ for a burrito)Ordering online can be an adventure. You’ll never speak to someone on the phone when you call or if something goes wrong - just a chatbot that will bring you to a voicemail.Their hours listed online have been wrong. Recently ordered online, their service said to pick up the food in 15-20 and when I arrived they were closed! They still charged my card (thankfully that was resolved with a refund 2 days later).Unless they tell an employee to help take orders again, actually connect the restaurant phone to people working at the restaurant, (and ideally lower their prices), I’m permanently out on this place. They don’t deserve business with their current service model or prices.
Atmosphere: 1
Food: 3
Service: 1
I really want to love this place. There food CAN be good, BUT they never make it as ordered. Almost every time I get food here there are missing items. One time they left the meat off my item. Because their phone goes to a voicemail that they never respond to, I drove back. Rather than make my food properly they gave me a container with meat to I guess reassemble the food I paid them to make for me. I gave them another shot this evening because, like I said, their food can be really good. You can see on the image of the receipt what I ordered. It was missing the queso (extra charge), sour cream, and sauteed peppers. I'm done with them. Never going back.EDIT - After writing this then reading some other reviews, it seems like this is common problem with this place. Even worse are the owner's responses to complaints in the reviews. Fix your restaurant and treat your customers with respect.
Atmosphere: 2
Food: 4
Service: 1
if i was on my death bed with my familygathered around me crying asking me what my final wish was, i would say a taco from cantina 62 with vegan chicken and vegan
Atmosphere: 5
Food: 5
Service: 5
Orders are wrong every time I've ordered in the last year and a half. At first I thought it was just a mistake here and there and I was ok with it, because sometimes that just happens. But when every order you place is wrong, it's obvious there's something wrong with the company.I used to order from Cantina all the time because the food was so good, but in 2022 everything went down hill. My orders were always wrong on multiple levels, not something insignificant like forgetting to put tomatoes in the order. I've ordered from here 4 times in 2023, and every single time my order has been wrong. I don't know what happened in the last couple years but it's not worth spending the money and then hoping you get the food your ordered, only to learn every time that you won't. From multiple toppings being left out to getting meat sent to me when I order from the vegan menu, to some of the ingredients not being cooked all the way, it just isn't worth it. I gave multiple chances because the food used to be AMAZING, but it's just not the case anymore.
Food: 1
Service: 1
I just had the best food and seriously had to come give some credit. Hidden gem in my neighborhood. I door dashed btw.
Atmosphere: 5
Food: 5
Service: 5
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