Charleys Cheesesteaks

1 Walden Galleria, Buffalo
(416) 889-0738

Recent Reviews

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Evan Bradshaw

Ordered from this place on Uber, so keep that in mind. I had asked for jalapeños added to two of my subs and and order of cheese fries. It wasn’t added to either. Both of our subs had none of that fixings, was literally just the meat (which was super dry), and cheese.
This may have been the Uber driver, but the toppings were just haphazardly throw in the bun and container, as if they somehow missed the bun.
This could also have been the Uber driver but we were also straight up just missing one of our sandwiches (Uber refunded this but we still had to again pay for delivery and tip on the order of food we had to then order for my wife). Really not a great experience.

Atmosphere: 3

Food: 2

Service: 2

Jocelyn Merheb

Very bad service. They were busy.
The asian woman was very rude. We were there today and we ordered 2 philly steaks and fries combo with mild chicken wings. They gave us chicken wings very hot, soaked with hot sauce. I went to tell her that the kids can’t eat them, they are very hot. She yelled at me in front of the customers and she told me that my husband asked her for hot sauce which is not true. I was with him when he ordered. And she told me that she can’t refund them rudely and she can’t do anything about it even though I didn’t ask her for a refund. What a bad service and nadty lady. She shouldn’t work with customers. B cancellations wccc

Atmosphere: 1

Food: 1

Service: 1

Alexis Kitcho

I was there today at 2:38 pm, I ordered a boneless chicken combo with Buffalo sauce, I waited a long time and when they came out they were bbq. I went up and told the girl working her mistake and she told me to come back in 8 minutes. I came back and they weren’t even started. Then after waiting longer she ended up giving me traditional wings with Buffalo sauce, I stopped trying to get my food after that. I probably should’ve just asked for a refund at that point but it’s my birthday and I had a lot more to do and tbh it made me really upset that I couldn’t just get the food I ordered. I understand it was super busy, but i definitely will not be returning to this location and will make sure other people know too.

Atmosphere: 1

Food: 1

Service: 2

abed mohammed

The black lady was super rude saying she won’t serve more than two meals even though no one was behind us . Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Reviewer

Fast and good

Atmosphere: 5

Food: 4

Service: 4

BADGER

The woman on 9/7/24 at 3pm taking orders was a racist Everytime a white man would walk up she was just down right rude and disrespectful I watched to see if it was just me and seen her treat every white man the same way but being nice to everyone else that walked up I love eating here and now I will never eat there when I see her I will not support racism of any kind

Atmosphere: 1

Food: 5

Service: 1

Brendan Varghese

Food was decent. The lady serving us started making rules saying we could only get 2 of our 5 fries because they were “too busy” (nobody was in line???). Other two employees were super nice

Atmosphere: 1

Food: 3

Service: 1

Chesna Bozic

Really simple cheese steaks. First time visiting. Was really good! Little expensive foe the small sandwiches but tasty. The bread was SO fresh.

Atmosphere: 5

Food: 5

Service: 5

Wren

Fries are good

Atmosphere: 3

Food: 4

Service: 4

Chris Vickery

Only one in line, waited for 5-10 minutes and got no service although fella looked at me a half dozen times.. walked away.

Atmosphere: 1

Service: 1

Kathy Woodring

Gentleman at the cash register was RUDE. Lost a sale from an out of town visitor. Will not recommend

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cheese Fries, Philly Cheesesteak, Chicken Teriyaki Cheesesteak Boxed Meal

Alykhan Visram

Food: 4.5/5 for what it is. I got the chicken Philly cheesesteak and loved it. It’s such a simple sandwich but tastes so good and I’m a sucker for sandwiches. fast, but long lines, so still took some time.Ambiance: N/A really bedside it’s in a food court.

Atmosphere: 3

Food: 5

Service: 4

Stanley Wang

Worst service I have ever experienced. At 11am I went to order and was told they were closed and they sold open in about an hour. 10 mins later a Caucasian lady was served. When I confronted the employee, he just shrugged. Kind of shady when a white lady gets served right away.

Service: 1

Rev. Kari, HHP Thunder Mountain Naturals LLC

Food was good, service was slow, and employees were more interested in themselves than customers.

Atmosphere: 2

Food: 5

Service: 2

Rev. Kari

Food was good, service was slow, and employees were more interested in themselves than customers.

Atmosphere: 2

Food: 5

Service: 2

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