Ave. It was busy even on Thursday night. Nice atmosphere. The menu is very limited and simple. I had the lobster ravioli it was good but small serving and lukewarm. I also had the Ceasar salad it was terrible. I feel like the food is pre packaged or microwaved. Id be surprised id they had a stove. My cranberry Margarita was delicious
Atmosphere: 5
Food: 3
Service: 4
Serena Beana
Went on a Tuesday night and it was busy, but I was sat and wasn’t acknowledged for over 20 minutes. Had to flag down a waitress to see if I was supposed to order at the bar or with her. Didn’t even bother ordering food since the service was so unpromising. The drinks we ordered were also not tasty. Waiter actively avoiding eye contact
Atmosphere: 5
Food: 1
Service: 1
Jason Kochan
It’s a great night out every single time I go. Everything is on point.
Atmosphere: 5
Food: 5
Service: 5
Lisa Missert
Beautiful space but service VERY lacking- 6 people behind bar - talking and on phones and not paying attention to customers. Won’t be back. Food average. Meatballs not homemade. Wine bar next door rocks.
Atmosphere: 3
Food: 2
Service: 1
Sophia Marshall
Gina and the Chow team were quick to accommodate a surprising engagement party for my dear friend from college after a Bills Sunday home game no less! From the moment we walked in the Bartender was very friendly. She helped us with a small set up snafu when we forgot to bring tape and scissors. She also was very attentive and even let us put on her own playlist for the surprise vibes! As per usual, the cocktails were amazing and we got to see some of the first Christmas decorations being set up, which is a staple at the holiday season! What 100% host there again and definitely plan to!! Thank you to Gina and the entire staff!
Rodney Chatmon
Hi Noah I just wanted to extend a heartfelt thank you to you and the entire Ciao Ciao team. Hosting my event with you was an incredible experience from start to finish. The hospitality, the atmosphere, and the attention to detail truly made the night special.
My guests had an amazing time, and I genuinely appreciate the care and professionalism you put into making everything run smoothly. Thank you again for opening your space to us and helping create such a memorable evening.
Looking forward to working together again in the future!
Atmosphere: 5
Food: 5
Service: 5
Ashley Jackson
A little hidden gem on Hertel. We loved it. Great food for reasonable prices and a beautiful interior with the lights!
Atmosphere: 5
Food: 5
Service: 5
molly conaway
Had a party and the bartenders worked very hard to make sure everyone had drinks and a good time. The manager made the setup very easy.
Atmosphere: 5
Food: 5
Service: 5
Laura Lobaugh
We hosted a happy hour party for our mom’s birthday on Friday night and it was the perfect ambiance! The staff was super friendly, the food was delicious especially the meatballs and peppers, and the string lights make it the most perfect Friday night on Hertel!
wilson video
Asked the female bartender for water, her response “I’ll get it when I want to” . If you don’t like your job quit!!
Wonderful little bar on Hertle with a great look to the inside
Atmosphere: 5
Food: 4
Service: 5
Lisa Filippone
This place should not serve food!! We went for the first time on Sunday 8/25/25 the food was horrible an we won't be back ever!!
Atmosphere: 2
Food: 1
Service: 2
Gary Filippone
For starters, our bartender/server was great. The food though, terrible. My sandwich was the best thing. More bread than fillings though. Olive bowl wasnt great. Plenty of olives but low quality and all the same type. Wifes salad (beet) was ordered with a chicken cutlet. Came without. Then found out only grilled available. Smother in chopped up onions (which wasnt on the list of ingredients). Supposed goat cheese was likely ricotta. Poor taste as well. Basically inedible. The ricotta/pistachio app that was ordered to at least have something to eat was bland and honestly boring. Drinks were ok. Honestly, management isnt training the kitchen staff. If they are, then staff needs oversight. Saw no management on-site. Any other restaurant with this bad of an issue would have a manager on it immediately. Not here. Bartender did her best but truthfully when you do a lot of specialty drinks, one bartender even on a sunday afternoon is going to be fairly overwhelmed especially when they seem to be the waitress/server for the entire place. A very nice looking place though. Too bad about the food. When it closes i wont be too surprised.
Atmosphere: 4
Food: 1
Service: 4
Tony Martinez
This has to be the worst food experience I’ve ever had at a restaurant. And I’ve been too many many restaurants but never an experience like this !!!!!! We ordered apps, my girlfriend ordered fried artichokes and I ordered deviled eggs. The apps were pretty ok . The problem was the apps and the entrées came all out at the same time so I ask why everything came out at the same time and her excuse was that’s how food comes out here . I was flabbergasted with that response…. I ordered their pasta special, (angel hair with red sauce) I added chicken and shrimp it was the worst pasta I’ve ever had. The shrimp came out cold. The chicken was dry and there was hardly any sauce. I asked her for a side of sauce and it took her five minutes to bring it back, so i decided I didn’t even want the meal so i returned it and advised her it was terrible… be advised Caio Caio I will never return and I will tell all my foodies to never to walk into this establishment ever again!!!!
Ave. It was busy even on Thursday night. Nice atmosphere. The menu is very limited and simple. I had the lobster ravioli it was good but small serving and lukewarm. I also had the Ceasar salad it was terrible. I feel like the food is pre packaged or microwaved. Id be surprised id they had a stove. My cranberry Margarita was delicious
Atmosphere: 5
Food: 3
Service: 4
Went on a Tuesday night and it was busy, but I was sat and wasn’t acknowledged for over 20 minutes. Had to flag down a waitress to see if I was supposed to order at the bar or with her. Didn’t even bother ordering food since the service was so unpromising. The drinks we ordered were also not tasty. Waiter actively avoiding eye contact
Atmosphere: 5
Food: 1
Service: 1
It’s a great night out every single time I go. Everything is on point.
Atmosphere: 5
Food: 5
Service: 5
Beautiful space but service VERY lacking- 6 people behind bar - talking and on phones and not paying attention to customers. Won’t be back. Food average. Meatballs not homemade. Wine bar next door rocks.
Atmosphere: 3
Food: 2
Service: 1
Gina and the Chow team were quick to accommodate a surprising engagement party for my dear friend from college after a Bills Sunday home game no less! From the moment we walked in the Bartender was very friendly. She helped us with a small set up snafu when we forgot to bring tape and scissors. She also was very attentive and even let us put on her own playlist for the surprise vibes! As per usual, the cocktails were amazing and we got to see some of the first Christmas decorations being set up, which is a staple at the holiday season! What 100% host there again and definitely plan to!! Thank you to Gina and the entire staff!
Hi Noah I just wanted to extend a heartfelt thank you to you and the entire Ciao Ciao team. Hosting my event with you was an incredible experience from start to finish. The hospitality, the atmosphere, and the attention to detail truly made the night special.
My guests had an amazing time, and I genuinely appreciate the care and professionalism you put into making everything run smoothly. Thank you again for opening your space to us and helping create such a memorable evening.
Looking forward to working together again in the future!
Atmosphere: 5
Food: 5
Service: 5
A little hidden gem on Hertel. We loved it. Great food for reasonable prices and a beautiful interior with the lights!
Atmosphere: 5
Food: 5
Service: 5
Had a party and the bartenders worked very hard to make sure everyone had drinks and a good time. The manager made the setup very easy.
Atmosphere: 5
Food: 5
Service: 5
We hosted a happy hour party for our mom’s birthday on Friday night and it was the perfect ambiance! The staff was super friendly, the food was delicious especially the meatballs and peppers, and the string lights make it the most perfect Friday night on Hertel!
Asked the female bartender for water, her response “I’ll get it when I want to” . If you don’t like your job quit!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Wonderful little bar on Hertle with a great look to the inside
Atmosphere: 5
Food: 4
Service: 5
This place should not serve food!! We went for the first time on Sunday 8/25/25 the food was horrible an we won't be back ever!!
Atmosphere: 2
Food: 1
Service: 2
For starters, our bartender/server was great. The food though, terrible. My sandwich was the best thing. More bread than fillings though. Olive bowl wasnt great. Plenty of olives but low quality and all the same type. Wifes salad (beet) was ordered with a chicken cutlet. Came without. Then found out only grilled available. Smother in chopped up onions (which wasnt on the list of ingredients). Supposed goat cheese was likely ricotta. Poor taste as well. Basically inedible. The ricotta/pistachio app that was ordered to at least have something to eat was bland and honestly boring. Drinks were ok. Honestly, management isnt training the kitchen staff. If they are, then staff needs oversight. Saw no management on-site. Any other restaurant with this bad of an issue would have a manager on it immediately. Not here. Bartender did her best but truthfully when you do a lot of specialty drinks, one bartender even on a sunday afternoon is going to be fairly overwhelmed especially when they seem to be the waitress/server for the entire place. A very nice looking place though. Too bad about the food. When it closes i wont be too surprised.
Atmosphere: 4
Food: 1
Service: 4
This has to be the worst food experience I’ve ever had at a restaurant. And I’ve been too many many restaurants but never an experience like this !!!!!! We ordered apps, my girlfriend ordered fried artichokes and I ordered deviled eggs. The apps were pretty ok . The problem was the apps and the entrées came all out at the same time so I ask why everything came out at the same time and her excuse was that’s how food comes out here . I was flabbergasted with that response…. I ordered their pasta special, (angel hair with red sauce) I added chicken and shrimp it was the worst pasta I’ve ever had. The shrimp came out cold. The chicken was dry and there was hardly any sauce. I asked her for a side of sauce and it took her five minutes to bring it back, so i decided I didn’t even want the meal so i returned it and advised her it was terrible… be advised Caio Caio I will never return and I will tell all my foodies to never to walk into this establishment ever again!!!!
Atmosphere: 3
Food: 1
Service: 1
Great drinks, food, and service!
Atmosphere: 5
Food: 5
Service: 5
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