Got the cherry cheesecake which was an upcharge, and barely had any topping on it. Honestly not sure I’ll keep paying for this low effort. Also was waiting outside for the app to tell me my order was ready and finally went in the see it was sitting in the back and the girl working that I was watching walk around doing nothing just hadn’t pressed whatever button told me it was ready.
Food: 2
Service: 1
Richard
I don't get it. The taste is salty the texture is good
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Cookies
Mary Linsenbigler
First time here. Service was excellent! My cookie was sooooo good. What a great treat. I think i will get Crumbl cookies for my bday instead of a cake. Bought a gift for a co worker and a treat for my family. They disappeared quickl!
Parking: The store is very easy to get to. You can enter from the plaza, which is behind the store or from Transit road. This makes getting in and out of the parking lot very easy.
Staff is nice , store is very clean which is very important to me. My order is perfect each time from this location.
Atmosphere: 5
Food: 5
Service: 5
Tessa Jurek
GREAT
Atmosphere: 5
Food: 5
Service: 5
Karen
Greeted when walking in, clean and friendly atmosphere, great choice of cookies
Parking: Parking is plenty full
Kid-friendliness: Taking plenty of time to make sure they got the cookies they wanted
Wheelchair accessibility: Easy access in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Lexi Collins
great food yum
Atmosphere: 5
Food: 5
Service: 5
Jonathan Bradley
great atmosphere, friendly people and great tasting cookies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Key Lime Cookie
Dana Dantonio
Amazing cookies! Wish they sold the minis in store.
Tima
I wish I had a picture of the dough balls that they attempted to sell me! ? Absolutely, the most horrible presentation I’ve seen! Everybody needs to be retrained on baking, decorating and food safety!
I brought them back into the store and got a refund and when I told them I was returning because the only cookie that looked up to standard was the Kentucky butter cookie; she gave me an excuse about how it’s the same weight it’s just about how they roll them and press them ? I just said ok! I’m not about to argue about the cookies not being done right - period! You’re obviously satisfied with mediocrity!? Just run me my money back!
I can only imagine how undercooked that pink velvet cookie was because it was damn near still in a ball ?
I knew I was going to go to the Amherst location instead and GUESS WHAT; THE PINK VELVET COOKIE WASN’T SHAPED AND DECORATED LIKE DOG ? ? AND THE STICKY BUN COOKIE HAD ALL OF THE TOPPINGS ON IT!!!! ?
This transit road location is trash (even the pink velvet on display looked horrible). The sticky bun cookie looked like it had literally a teaspoon of caramel and streusel! ? Y’all don’t give a damn up in there and I’m not about to eat from y’all and get sick like someone else did in these reviews recently! No spirit of excellence around there!
DO YALL NOT CHECK THE PICTURES ONLINE AND TRY TO MATCH THE QUALITY?!!!
NOT TO MENTION ALL OF THE WOMEN WORKING TONIGHT HAD HAIR HANGING OFF THEIR SHOULDERS HANGING IN THEIR FACE MESSY UNKEPT HAIR BUNS AND ONE GIRL HAD NO HAT OR HAIRNET AT ALL GROSS? SHE WAS BACK THEIR TALKING ALL OVER THE COOKIES WHILE ICING THEM - SO GLAD I GOT MY MONEY BACK!!!!!
At the Amherst location It looks exactly like pictured and was warm and fresh! That’s why they are always selling out!!!
They know how to bake the cookies properly and press the dough before baking ? since that was the managers excuse ? unsanitary workers and incompetent bakers!
Take your business to the Amherst location where they keep their hair in tight buns and hairnets and hats and bake the cookies properly and managers don’t make excuses for poor baking and presentation of the cookies, those cookies looked a mess and I bet they taste even worse!
They were VERY busy because there was a promotion going on. I was shocked that everything was still available. The employees were very nice and greeted everyone even though they looked stressed trying to manage the continuous crowd of people piling in. They definitely deserve serious raises!
Got the cherry cheesecake which was an upcharge, and barely had any topping on it. Honestly not sure I’ll keep paying for this low effort. Also was waiting outside for the app to tell me my order was ready and finally went in the see it was sitting in the back and the girl working that I was watching walk around doing nothing just hadn’t pressed whatever button told me it was ready.
Food: 2
Service: 1
I don't get it. The taste is salty the texture is good
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Cookies
First time here. Service was excellent! My cookie was sooooo good. What a great treat. I think i will get Crumbl cookies for my bday instead of a cake. Bought a gift for a co worker and a treat for my family. They disappeared quickl!
Parking: The store is very easy to get to. You can enter from the plaza, which is behind the store or from Transit road. This makes getting in and out of the parking lot very easy.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cookies, 4-Pack, Sugar Cookie Strawberry Shortcake Chocolate Chip Cookie Birthday Cake
Staff is nice , store is very clean which is very important to me. My order is perfect each time from this location.
Atmosphere: 5
Food: 5
Service: 5
GREAT
Atmosphere: 5
Food: 5
Service: 5
Greeted when walking in, clean and friendly atmosphere, great choice of cookies
Parking: Parking is plenty full
Kid-friendliness: Taking plenty of time to make sure they got the cookies they wanted
Wheelchair accessibility: Easy access in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
great food yum
Atmosphere: 5
Food: 5
Service: 5
great atmosphere, friendly people and great tasting cookies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Key Lime Cookie
Amazing cookies! Wish they sold the minis in store.
I wish I had a picture of the dough balls that they attempted to sell me! ? Absolutely, the most horrible presentation I’ve seen! Everybody needs to be retrained on baking, decorating and food safety!
I brought them back into the store and got a refund and when I told them I was returning because the only cookie that looked up to standard was the Kentucky butter cookie; she gave me an excuse about how it’s the same weight it’s just about how they roll them and press them ? I just said ok! I’m not about to argue about the cookies not being done right - period! You’re obviously satisfied with mediocrity!? Just run me my money back!
I can only imagine how undercooked that pink velvet cookie was because it was damn near still in a ball ?
I knew I was going to go to the Amherst location instead and GUESS WHAT; THE PINK VELVET COOKIE WASN’T SHAPED AND DECORATED LIKE DOG ? ? AND THE STICKY BUN COOKIE HAD ALL OF THE TOPPINGS ON IT!!!! ?
This transit road location is trash (even the pink velvet on display looked horrible). The sticky bun cookie looked like it had literally a teaspoon of caramel and streusel! ? Y’all don’t give a damn up in there and I’m not about to eat from y’all and get sick like someone else did in these reviews recently! No spirit of excellence around there!
DO YALL NOT CHECK THE PICTURES ONLINE AND TRY TO MATCH THE QUALITY?!!!
NOT TO MENTION ALL OF THE WOMEN WORKING TONIGHT HAD HAIR HANGING OFF THEIR SHOULDERS HANGING IN THEIR FACE MESSY UNKEPT HAIR BUNS AND ONE GIRL HAD NO HAT OR HAIRNET AT ALL GROSS? SHE WAS BACK THEIR TALKING ALL OVER THE COOKIES WHILE ICING THEM - SO GLAD I GOT MY MONEY BACK!!!!!
At the Amherst location It looks exactly like pictured and was warm and fresh! That’s why they are always selling out!!!
They know how to bake the cookies properly and press the dough before baking ? since that was the managers excuse ? unsanitary workers and incompetent bakers!
Take your business to the Amherst location where they keep their hair in tight buns and hairnets and hats and bake the cookies properly and managers don’t make excuses for poor baking and presentation of the cookies, those cookies looked a mess and I bet they taste even worse!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service is quick and the cookie is good. The store smells very yummy but the cookies are very expensive
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookie Cutter, Churro Rocky Road Cookie Dough Blueberry Cheesecake, Cookies, Triple Berry Cobbler Peppermint Brownie Cake Batter Blondie PB Featuring Butterfinger, Party Box, Oreo, 4-Pack, Single, Single 8 Oz Pouch, Mini 3-Pack, Mini 12-Pack, Key Lime Cookie
Amazing, just perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
They never give me a replacement we got sick
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Triple Berry Cobbler Peppermint Brownie Cake Batter Blondie PB Featuring Butterfinger
Always quick and delicious!
Atmosphere: 5
Food: 5
Service: 5
They were VERY busy because there was a promotion going on. I was shocked that everything was still available. The employees were very nice and greeted everyone even though they looked stressed trying to manage the continuous crowd of people piling in. They definitely deserve serious raises!
Atmosphere: 5
Food: 5
Service: 5
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