Dave & Buster's Buffalo - Walden Galleria
1 Galleria Dr, Buffalo
(716) 932-2515
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Our table of 3 was on a Sunday at 1:30 pm. The restaurant area was not busy but we waited for over 15 minutes for our order to be taken. My grandson's Kid Menu pizza came 15 minutes prior to any other food. I ordered a chicken sandwich with the menu stating that instead of a bun, the sandwich could come on a bed of lettuce. I chose that option and was told that was not available. That did not make any sense-they have lettuce ! The food was just fair overall. The games were expensive and overall difficult to understand at times or even to figure out how to begin. We will not be going there again.
A lot of things were out of stock. The waitress kept disappearing. Never checked on us or refilled our drinks or anything. I was charged incorrectly for some of my items and it was just a bad time all around for what it cost. Didn't have the time to discuss the issue/situation in person or else I would have.
Food was really good ! We arrived for our reservation and the hostess on shift that day said ok and disappeared on us . We were waiting for 10 minutes then the manager asked if we were being helped and we told him what happened and he had someone else sit us . Come to find out she went to the bathroom and forgot she had to sit us . The waitress was super nice and we really enjoyed our time with her !
Probably will never eat here again if I have the choice. We waited 13 minutes for a server to even say hello to us, let alone come back and take a drink or food order, and the tablet thing the servers use barely worked and kept freezing. We ordered a certain flavor of drink and were told “oh it'll say something else on the receipt bc that button is broken on our tablet, but we'll make sure the correct flavor comes out.” We tried to order what we thought were two basic beers, miller and corona, and even though they were listed on the menu, they didn't have them. The food was.... Fine? The flavor on the dry rub wings was very good, but besides that everything else was just fine. We got wings, mini burgers, BBQ flatbread pizza, mini hotdogs, and mozz sticks, and I don't think anything was worth finishing except the wings. The server as a person was very nice, but the experience, service, and food quality was not it. When spending $200 on dinner for four adults and two kids , I expect things to be very good, not just so-so. I wasn't even expecting excellent or amazing, just very good, and it did not live up to the hype for the price we paid.
Very upset with your kiosk, 3 of them did not work when recharge grandson cards had to go up top and when came back they had to start at level one due to not getting card in on time!
We noticed they remodeled and sadly, it doesn't change the many facts below. It’s terribly cold walking into the front and there are no longer people there to help, sitting at the bar with the doors blowing in cold air is terrible; poor hostess / new machines do not accept previous purchased cards full of tickets and money; the price of playing the games is ridiculous along with their so called prizes / you have to go to the winners circle and stand in a ridiculous line forever to get taken care of when you want to charge your cards or check them (if the older cards) / a family with children and another gentlemen with his son were sitting at the bar taking up bar space for adults when there was plenty of seating available away from the bar (perhaps they should be in the dining room?); we started at the bar and moved to tables behind us at the bar because we had a large group that gathered, we were asked to move from table seating in the bar area because we “didn’t ask” for a table but we started at the bar, bought food, our party grew, we picked an open table; mind you they never used our table and there was beyond plenty of seating around the bar dining area; as well as, the two actual dining areas and the new dining area to the right of the bar where they now offer games; the bar was a disaster; it was loaded with dishes and glasses waiting to be washed so basically dirty, we waited a half hour for ONE drink / while the girls are trying their best, there is not enough of them to keep up with the bar menu and people / there was a fight that put DNB on lock down which prevented other family members from joining us (they left since they saw the fight, police and lock down) / the bathroom is filthy beyond belief! No toilet paper, no paper towels (minimal I should say) busted toilets, busted sink, poor water flow. I have nothing good to say about this experience. We have been coming here since they opened in 2015. After the latest experience, we will not be returning. Each visit has become more and more questionable. This is not my best written review but its truthful. And, when you go out and spend your hard earned money to relax and have a good time and get NONE of that; yeah. TERRIBLE EXPERIENCE! Not going back! I will find other places to indulge and give my money to.
Atmosphere: 1
Food: 3
Service: 1
Terrible experience. Waited 20 minutes for no waiters to come to our table. We made a reservation for 5:30. Asked a waiter when someone would be over to take our order and he told us he had no idea then left. Do not eat dinner here, terrible staff.
Atmosphere: 1
Food: 1
Service: 1
Just renovated location adding in a DvLed tv wall, darts bays, shuffleboard, new menu items
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burger and Fries, Chicken Fingers, Keep It Cheesy
We where there last week on Wednesday it was great as always we went today for happy hour and unlimited wings the bartender didn’t tell us it was happy hour we had to ask and did even give us happy hour manus or gave us the especial
Atmosphere: 4
Food: 4
Service: 1
Our Grandchildren are 5 and 6 and they got overestimated quickly. I believe children should be older. We will be back in a couple years.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The arcade side was great had a good time with my girlfriend. The restaurant was a terrible experience. Our waiter Jazz took over 10 minutes to offer us drinks. We ordered our food at the same time and proceeded to wait 30min for the appetizer. We both ordered wings and they only brought out one order of wings after another 30minute wait. They didn't bring our side of vegetables with our meal... Terrible experience will not be going again.
Atmosphere: 2
Food: 3
Service: 1
Came here for my son’s birthday. We come here to various locations several times a year. Many machines not working. No refund for credits wasted. Sat at table for over an hour. Food items we ordered were not available. Food arrives cold.
Atmosphere: 3
Food: 1
Service: 3
Waitress couldn’t get order correct, no silverware to eat food with, . 20 minutes from being seated to finally getting to order, was not busy
Food: 1
Service: 1
First and last time at this location. Started off with the hostess had a bit of a attitude, waitress was seldom seen and food was subpar at best. Restrooms were disgusting,broken latches on the doors. Not the D & B standards
Atmosphere: 1
Food: 2
Service: 1
Got seated, took a while to get our drink order. Took forever to get our drinks. Then took forever to take our food order. Got our food finally. No napkins or silverware, no refills, finally got 1 fork and some drink napkins. Finally got refills for the kids and hubby but didn't even hear me when I said I wanted a refill also. Took forever to get bill and didn't even give us an option to buy credits or tokens, whatever they are called. Finally got to play games but some were run down and couldn't play. The vr game would have been cool if a family didn't hog it for more than 20 min and then finally getting to play and the headset was falling apart, the eye piece was falling off and I had to hold the headset with one hand and shoot with the other cause it wouldn't stay on. Just was very disappointed with our one night out with just my son. We were trying to have a special day cause his sister was at a sleep over and we don't get to spend one on one with him anymore but it turned out to be a very disappointing disaster thanks for nothing
Loading...