A group of deceitful workers, indifference to the customer, food different from what was ordered, very bad service
Atmosphere: 1
Food: 1
Service: 1
Gigi
I used to love this location and now I’m giving up on going here. Want a hot latte? They’ll let you pay for it and then tell you that they can only do an iced latte Or are sold out of the ingredient to make what you ordered. I think you’re gonna order ahead so that you can grab it quickly and head to work? Doesn’t matter if the drive-through is empty, you’re still gonna wait 10-15 minutes For the most basic single item drink order. Why does it take 10 minutes for an item that has three ingredients? Such a waste of money. If I’m gonna pay seven dollars for an item, you should have it or at least tell me you don’t have it before I spend the money and then I’m left to just accept whatever alternative you decide to give me. Seriously, disappointing. I never make complaints about food businesses because I know how that goes. I’ve worked in food service, but this is literally the fifth chance I’ve given them to get it together and still their failing at the bare minimum.
Atmosphere: 3
Food: 1
Service: 3
Andre Willis
Super friendly workers, food prices are through the roof but hungry Mfs like me will always spend money there lol
Atmosphere: 5
Food: 5
Service: 5
Kunal Goel
Vegetarian options: Limited
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 3
James x
Horrible service, I was given a random assortment of Munchkins (donut holes) which included a few with nuts on them that I wasn’t aware of. My partner ended up having an allergic reaction from the cross contamination. I have friends in food service and they were shocked the staff didn’t say anything, as they never would have chosen random donut holes with nuts without notifying the customer.
I went back the next day to let them know that they need to inform people of the allergens or else more people are going to get hurt and they were awful about it. They blamed me for not asking and wouldn’t even say that they would try to do better in the future. That’s what bothered me the most, it’s so disappointing. It’s an easy change to make that takes a second of their time to notify folks of the nuts, and it keeps people safe.
Service: 1
Nawrin Tabassum
I mostly loveeee their donuts!!! Better than tim hortons!
Atmosphere: 3
Food: 3
Service: 3
Amna Basit Farooqui
Amazing!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Iced Dunkalatte
mohammed “Bahar” sarker
Very bad service spent long time for the cashier
Service: 1
mohammed sarker
Very bad service spent long time for the cashier
Service: 1
julian kearns
Place was a bit run down as it was part of a gas station. there was a misunderstanding with the order, and they guy working there was very helpful. Overall quite good.
Update THIS LOCATION ACCEPTS DUNKIN APPS DEALS ECT ASKED TODAY 8/23/2023 APPLE FRITTERS WHERE GREAT TODAY 👍 BOSTON CREAM CHOCOLATE GLAZE WAS PERFECTION AND MY COFFEE WAS PERFECTION! Staff always happy to help customers and and freshly made hashbrown and they always have fresh baked donuts my favorite is the Boston cream 😋 😀 always clean and delightful staff I love this place thanks to for coffeemy fav coffee shoppe
Atmosphere: 5
Food: 5
Service: 5
Leslie L
Coffee is just okay.
Atmosphere: 4
Food: 4
Service: 4
Garrett R.
New store, good products - same corporate donuts. Did not make drink right but was close enough.
Atmosphere: 4
Food: 4
Service: 4
Abul Khair
Whenever I come in Buffalo I go there . That’s really outstanding and peaceful place. I had their donuts,Sandwiches, refreshers,Frozen drinks and different kinds of Lattes. Such as Caramel Craze, Coco Mocha,Turtle and Pumpkin Spice. All are delicious and mouthwatering. I would recommend to everyone for going there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Muffins, Egg and Cheese, Grilled Cheese, Caramel Iced Macchiato, Bagels, Dunkin
Cassandra Brenner (Cassie)
Update THIS LOCATION ACCEPTS DUNKIN APPS DEALS ECT ASKED TODAY 8/23/2023APPLE FRITTERS WHERE GREAT TODAY ? BOSTON CREAM CHOCOLATE GLAZE WAS PERFECTION AND MY COFFEE WAS PERFECTION!Staff always happy to help customers and and freshly made hashbrown and they always have fresh baked donuts my favorite is the Boston cream ? ? always clean and delightful staff I love this place thanks to for coffeemy fav coffee shoppe
A group of deceitful workers, indifference to the customer, food different from what was ordered, very bad service
Atmosphere: 1
Food: 1
Service: 1
I used to love this location and now I’m giving up on going here. Want a hot latte? They’ll let you pay for it and then tell you that they can only do an iced latte Or are sold out of the ingredient to make what you ordered. I think you’re gonna order ahead so that you can grab it quickly and head to work? Doesn’t matter if the drive-through is empty, you’re still gonna wait 10-15 minutes For the most basic single item drink order. Why does it take 10 minutes for an item that has three ingredients? Such a waste of money. If I’m gonna pay seven dollars for an item, you should have it or at least tell me you don’t have it before I spend the money and then I’m left to just accept whatever alternative you decide to give me. Seriously, disappointing. I never make complaints about food businesses because I know how that goes. I’ve worked in food service, but this is literally the fifth chance I’ve given them to get it together and still their failing at the bare minimum.
Atmosphere: 3
Food: 1
Service: 3
Super friendly workers, food prices are through the roof but hungry Mfs like me will always spend money there lol
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Limited
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 3
Horrible service, I was given a random assortment of Munchkins (donut holes) which included a few with nuts on them that I wasn’t aware of. My partner ended up having an allergic reaction from the cross contamination. I have friends in food service and they were shocked the staff didn’t say anything, as they never would have chosen random donut holes with nuts without notifying the customer.
I went back the next day to let them know that they need to inform people of the allergens or else more people are going to get hurt and they were awful about it. They blamed me for not asking and wouldn’t even say that they would try to do better in the future. That’s what bothered me the most, it’s so disappointing. It’s an easy change to make that takes a second of their time to notify folks of the nuts, and it keeps people safe.
Service: 1
I mostly loveeee their donuts!!! Better than tim hortons!
Atmosphere: 3
Food: 3
Service: 3
Amazing!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Iced Dunkalatte
Very bad service spent long time for the cashier
Service: 1
Very bad service spent long time for the cashier
Service: 1
Place was a bit run down as it was part of a gas station. there was a misunderstanding with the order, and they guy working there was very helpful. Overall quite good.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Update THIS LOCATION ACCEPTS DUNKIN APPS DEALS ECT ASKED TODAY 8/23/2023
APPLE FRITTERS WHERE GREAT TODAY 👍 BOSTON CREAM CHOCOLATE GLAZE WAS PERFECTION AND MY COFFEE WAS PERFECTION!
Staff always happy to help customers and and freshly made hashbrown and they always have fresh baked donuts my favorite is the Boston cream 😋 😀 always clean and delightful staff I love this place thanks to for coffeemy fav coffee shoppe
Atmosphere: 5
Food: 5
Service: 5
Coffee is just okay.
Atmosphere: 4
Food: 4
Service: 4
New store, good products - same corporate donuts. Did not make drink right but was close enough.
Atmosphere: 4
Food: 4
Service: 4
Whenever I come in Buffalo I go there . That’s really outstanding and peaceful place. I had their donuts,Sandwiches, refreshers,Frozen drinks and different kinds of Lattes. Such as Caramel Craze, Coco Mocha,Turtle and Pumpkin Spice. All are delicious and mouthwatering. I would recommend to everyone for going there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Muffins, Egg and Cheese, Grilled Cheese, Caramel Iced Macchiato, Bagels, Dunkin
Update THIS LOCATION ACCEPTS DUNKIN APPS DEALS ECT ASKED TODAY 8/23/2023APPLE FRITTERS WHERE GREAT TODAY ? BOSTON CREAM CHOCOLATE GLAZE WAS PERFECTION AND MY COFFEE WAS PERFECTION!Staff always happy to help customers and and freshly made hashbrown and they always have fresh baked donuts my favorite is the Boston cream ? ? always clean and delightful staff I love this place thanks to for coffeemy fav coffee shoppe
Atmosphere: 5
Food: 5
Service: 5
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