Me and my family went to eat at this place on July 12 2025. The sitting area was dirty. Under the table was rice. I ask the waiter can she clean under the table. It was half done. My son was so mad he didn't want to order anything. He just sat there and play on his phone. I order the the Tbone steak dinner. The steak didn't have no taste to it The rice was a little salty. I was so mad. I paid 25 dollars for a meal I couldn't enjoy. I will never come back to this place again.
BillsMafiaMama BillsMafiaMama
BEST Mexican in Buffalo! GO!
Kaitlyn Randall
Very great food, drinks, and service!
Ph Mckinley
Great food at a great price. Very friendly staff. Haven't had this good of Mexican food since I last lived in Texas.
Ellisa Marie
It saddens me to even write this review, but I had the worst experience with the server today, she had red / magenta moneys pieces in her hair. When I first got there, she RUSHED to get drinks, then took 10 minutes to come back and take our order, then when actually taking it, she didn’t write it down (as a server it isn’t needed especially if you aren’t busy) but for my food I ordered no peppers and onions on my burrito (and confirmed with the people I was with in case i didn’t say it but I definitely did) then told the server my burrito had them and she said “so are you gonna eat it or did you need me to remake it” I told her I wanted it remade because I’m not gonna eat it, then proceeds to just bring me a shell with carnitas (I got the burrito de carnitas which should have had tomatoes). We got done eating and then waited 10 minutes for our server to come bring us boxes whilst she was on her phone texting, talking to her coworkers and then they were throwing rags at each other, then once we got the boxes it took her another 10 minutes to just give us the check when there was 2 other tables in our section. As a server / working in the food industry for almost a decade and also never having an issue when going there, that was a one of the most terrible experiences I have had in a restaurant and I don’t plan on going back.
Molly Saccomando
best mexican restaurant in all of WNY, hands down
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Street Tacos, Chips and Salsa, El Trio Plate, Refried Beans, Cheese Dip, Combination Dinner 5, Burrito
Alan Grant
I love it here. Food is great. Service is nice. I would eat here all the time if i could afford to
Atmosphere: 5
Food: 5
Service: 5
Theresa Kania
Delicious food all the time. My only suggestion is to put takeout food on a piece of cardboard in the bag. Less likely that the food will tip
Atmosphere: 5
Food: 5
Service: 5
Melanie Hidy
One of my favorite restaurants! I come here often with my family or friends and we consistently get amazing service and food! El Canelo serves the best Mexican food in the Southtowns by FAR and one of the best in the region. When I travel, I miss it! I typically get the enchiladas supremas (all beef) and they've always been accommodating. The food always comes out steaming hot and fresh, their chips hot and salsa uniquely flavorful too.
I like this place, but I don’t like that chicken fajita lunch special is $9.99 on your web site but actually costs $11.99. Update your web site please.
shiro/space mom C
I've been going to this place for a while and I love it every the service is great and the food is to die for! I love everything about the place and amazing decor around the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos, Chips and Salsa, El Trio Plate, Tortillas, Refried, Refried Beans, Enchilada, Quesadilla, Chicken Fajitas Lunch, Tamale, Fajitas
Ashlee Danielle
Very good food for a reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Robin Marsh
I love that I can come to this restaurant and the food is consistent. Very very good service and food.
Parking: Plenty of parking
Wheelchair accessibility: No issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Refried Beans, Fajitas
Me and my family went to eat at this place on July 12 2025. The sitting area was dirty. Under the table was rice. I ask the waiter can she clean under the table. It was half done. My son was so mad he didn't want to order anything. He just sat there and play on his phone. I order the the Tbone steak dinner. The steak didn't have no taste to it
The rice was a little salty. I was so mad.
I paid 25 dollars for a meal I couldn't enjoy. I will never come back to this place again.
BEST Mexican in Buffalo! GO!
Very great food, drinks, and service!
Great food at a great price. Very friendly staff. Haven't had this good of Mexican food since I last lived in Texas.
It saddens me to even write this review, but I had the worst experience with the server today, she had red / magenta moneys pieces in her hair. When I first got there, she RUSHED to get drinks, then took 10 minutes to come back and take our order, then when actually taking it, she didn’t write it down (as a server it isn’t needed especially if you aren’t busy) but for my food I ordered no peppers and onions on my burrito (and confirmed with the people I was with in case i didn’t say it but I definitely did) then told the server my burrito had them and she said “so are you gonna eat it or did you need me to remake it” I told her I wanted it remade because I’m not gonna eat it, then proceeds to just bring me a shell with carnitas (I got the burrito de carnitas which should have had tomatoes). We got done eating and then waited 10 minutes for our server to come bring us boxes whilst she was on her phone texting, talking to her coworkers and then they were throwing rags at each other, then once we got the boxes it took her another 10 minutes to just give us the check when there was 2 other tables in our section. As a server / working in the food industry for almost a decade and also never having an issue when going there, that was a one of the most terrible experiences I have had in a restaurant and I don’t plan on going back.
best mexican restaurant in all of WNY, hands down
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Street Tacos, Chips and Salsa, El Trio Plate, Refried Beans, Cheese Dip, Combination Dinner 5, Burrito
I love it here. Food is great. Service is nice. I would eat here all the time if i could afford to
Atmosphere: 5
Food: 5
Service: 5
Delicious food all the time. My only suggestion is to put takeout food on a piece of cardboard in the bag. Less likely that the food will tip
Atmosphere: 5
Food: 5
Service: 5
One of my favorite restaurants! I come here often with my family or friends and we consistently get amazing service and food! El Canelo serves the best Mexican food in the Southtowns by FAR and one of the best in the region. When I travel, I miss it! I typically get the enchiladas supremas (all beef) and they've always been accommodating. The food always comes out steaming hot and fresh, their chips hot and salsa uniquely flavorful too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Enchilada
Very cute place. Food is amazing!
Restaurantji Recommends
Best Mexican food around.
Atmosphere: 5
Food: 5
Service: 5
I like this place, but I don’t like that chicken fajita lunch special is $9.99 on your web site but actually costs $11.99. Update your web site please.
I've been going to this place for a while and I love it every the service is great and the food is to die for! I love everything about the place and amazing decor around the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos, Chips and Salsa, El Trio Plate, Tortillas, Refried, Refried Beans, Enchilada, Quesadilla, Chicken Fajitas Lunch, Tamale, Fajitas
Very good food for a reasonable price!
Atmosphere: 5
Food: 5
Service: 5
I love that I can come to this restaurant and the food is consistent. Very very good service and food.
Parking: Plenty of parking
Wheelchair accessibility: No issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Refried Beans, Fajitas
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