McDonald's
453 William St, Buffalo
(716) 847-2619
Recent Reviews
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The worst literally waited a whole hour for a five dollar bag. Listen to them disrespect customers as they take orders on the headset the supervisor Has a bad management skills she was allowing them to give back customer service
Always screw up online order. If yall don’t like working- then quit. Some people work long hours and count on fast food. Giving half meals is ridiculous
Atmosphere: 1
Food: 1
Service: 1
General assistant manager very nice and professional. I’ll drive out of my way to go to this specific location.
Atmosphere: 5
Food: 5
Service: 5
Took forever with my food
Atmosphere: 2
Food: 2
Service: 1
Horrible service 😂😂😂🙅🏽♂️ and long wait and mad dirt
Atmosphere: 1
Food: 1
Service: 1
One of the best McDonald's
Atmosphere: 5
Food: 5
Service: 5
Awful, They claim to be open till 11pm, lies, I have attempted to go there numerous times before 11 and although the lights are all on, a nasty person screams at you in the speaker that they are closed. Turn the lights off then! Plus no need to be nasty. Such rude staff.
Atmosphere: 2
Food: 3
Service: 1
Can't follow an order if it killed them. Tag says extra onion, not an onion anywhere near the burger. No straws. No sauces for 14 nuggets. Large fries were barely filled to a medium size. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
My food was pretty good!! However, the food took like… maybe 22-26 minutes maybe a little bit less, like 19-24. I also think there was a LOT of lettuce on my burger, which I believe I said light lettuce. I also noticed the cashier at the counter said, “you guys have to start using the kiosk” which I don’t think is convenient because some other customers want to order up at the counter. They also weren’t taking dine-in orders which I do not know the reason of.
Atmosphere: 5
Food: 3
Service: 3
Order was wrong,was asked to pay twice. Fries were cold!! Workers were goofing around and not to hate a fun work place but when your unable to complete orders then it's time to work not play.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Ordered through them and was missing quite a bit of my order and they don't bother to answer their phone or more than likely off the hook because going straight to voice mail
Atmosphere: 1
Food: 1
Service: 1
There is clearly a difference between the morning staff and the night staff. Morning staff I really have issues night staff I always have issues either. They don’t have the food that I ordered through the mobile app or they’re only accepting Uber eats and DoorDash after I’ve already made my order through the app for pick up. IF Y’ALL CAN’T SERVE EVERYONE CLOSE YOUR LOCATION ON THE APP OR IF YOU DON’T HAVE ITEMS THAT’S ON THE MENU BLOCK THEM OUT SO YOU DON’T HAVE ISSUES WITH CUSTOMERS
Atmosphere: 1
Food: 1
Service: 1
Not nearly as I remember growing up as a kid and the nostalgia is completely dissected from actually going to the restaurant and it seems like every time we eat at the restaurant it's might taste good time but it always makes us not feel well so I'm not sure that McDonald's should even be open anymore it's pretty disgusting food
Atmosphere: 2
Food: 3
Service: 3
The parking lot was flooded the up to my ankles. My feet were soking wet had to toss my shoe's in the trash and buy new ones , even worst i was visiting from a different state...
Atmosphere: 3
Food: 2
Service: 2
Staff was helpful
Atmosphere: 4
Food: 4
Service: 4
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