McDonald's

3815 Union Rd, Cheektowaga
(716) 683-3376

Recent Reviews

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Andrea Seeloff

Fast service. Just did the drive thru but they were friendly!

Atmosphere: 5

Food: 5

Service: 5

Христина Кос

they gave me instead of McCrispy just a bun with a cutlet even without sauce.

Atmosphere: 1

Food: 1

Service: 1

Jackie Davis

Drive thru took too long. And missed extra fries

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Big Mac

Zlatan

Found rubber in chicken nuggets

Atmosphere: 2

Service: 2

Benjamin Mahle

This McDonald's though on a main street in buffalo has one of the best staff at all shifts. I recommend this McDonald's over a lot of them in and around Buffalo.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Mcnuggets, Mcdouble, Double Cheeseburger, French Fries

James Ruggiro

Very slow

Atmosphere: 1

Food: 1

Service: 1

Jaydon Cedeno

I order a triple cheeseburger meal while I was on my lunch break, waited about 20 mins until I could even get up to the window. When I received my food the fry’s were soggy like they had been re-dropped. My burger was dry & tasted very bland like it had been sitting for hours. Mind you I asked my food to be cooked to order. When I called back to speak to manager I explained to her what was wrong with my food. & she immediately goes are sure it was this location giving me attitude. Not how you should conduct yourself as a manager

Atmosphere: 1

Food: 1

Service: 1

Jesse Keller

Tried to pay at a kiosk for a single drink. Would not work. Proceeded to stand at the counter for 15 minutes waiting for someone to ring me up for a drink. No one came. GM standing there doing nothing. Finally went to the drive thru and waited another 10 minutes. As a fast food GM myself this is absolutely abysmal.

Atmosphere: 1

Food: 1

Service: 1

Walter Huber

Getting very disappointed overpriced people are rude, just not happy

Atmosphere: 2

Food: 2

Service: 1

JoAnna Brinkworth

I didn't get any nuggets with happy meal. my fries were cold and drive thru took too long.

Parking: the workers should be much friendlier

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: World Famous Fries, Apple Pie

haley knibbs

we asked for no cheese and they gave us cheese, common sense people!!

Atmosphere: 1

Food: 1

Service: 1

mark davila

Horrible service

Atmosphere: 1

Food: 2

Service: 1

Beonka Bolden

Order completely wrong, food cold, and I stay down the street from the one on Union.(door dashed. Onions burnt, was suppose to be in on a Mc griddle. Presentation sloppy. Very disappointed

Atmosphere: 2

Food: 1

Service: 1

Raymond Summerville

After sitting down and eating for breakfast I see in the back some pregnant lady showing off and letting people touch her belly.. this turned me off to eating here again.. never again.

Atmosphere: 1

Food: 2

Service: 3

Maresa Lodowski

I used to work there and the floors were always dirty, the 2 of the managers always argued and thrown food at each other, there was a lot of yelling back and forth.
On May 4th 2023 i got fired bc i was sick and i was throwing up and i didn’t want to be around food i tried to call in and my manager said that i still had to come in and i was sicker then a dog, i asked my manager if i can go home i have been throwing up and i can barely keep my eyes open because i didn’t feel good, i literally got sent home from school school bc of it, they didn’t listen to me, so i messaged my older brother and said “ i have been throwing up and they won’t let me go home and i don’t want to be around food when i’m sick” so my brother came and got me and i clocked out and i left. My next shift i came in and they said that i was fired and my boss didn’t listen to me my boss took my managers side and my managers didn’t tell my boss everything my manager only told my boss that i left, so i tried to explain that i was sick and throwing up and still my boss didn’t listen and i still got fired.
So if u are wanting to work here i prefer you rethink that bc bc if the floors i got injured 2 times i sprained my wrist and torn a tendon and was in a brace for a year almost in a cast, and the 2nd time i sprained my ankle and torn the ligament from my ankle to my leg was in a brace for 4 months to a year and then in a boot for 3-4 year.
The managers and the boss and the owner they don’t care about the employees all they care about is making money and supporting the business and they treat their employees really bad, and their is a bully their that will make your life a living hell “because that is what he did to me” they even fired my best friend bc she was sick and in the hospital, so they. Don’t care about any one of the employees their employees except maybe their favorite employees.
SO EVERYONE THAT IS INTERESTED ON WORKING THEIR IM JUST LETTING YOU KNOW WHAT YOU ARE GETTING INTO..
My name is: Maresa L
And this is my report on how i was treated at McDonalds on union rd in Cheektowaga NY 14227

Parking: The lines are long and the employees go slow and to the point where no one can park in the parking lot and the people now a day that do the front conner are rude and give a attitude to the customers when the employee gets frustrated when the customer is going to slow.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Spicy Crispy Chicken Sandwich, Crispy Chicken Sandwich, Mcchicken

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